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Peltier Kia Tyler

Tyler, TX

4.3
204 Reviews

4818 Troup Highway

Tyler, TX

75703

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Showing 204 reviews

January 12, 2021

There is no reason to shop any other dealership. This is a great place. Jacob Meiners was our sales associate. He was friendly and professional. We negotiated most of the details by phone. All the paperwor More

by RustyJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chamar London
Jan 12, 2021 -

Peltier Kia Tyler responded

Reviews like this one always make our day! We're so proud to have earned your business and your confidence. It's wonderful to hear that Jacob and the rest of the team here at Peltier Kia Tyler made your car-buying experience so attentive and straightforward, both during and after the sale. We wish you and your wife many safe and happy miles in your new vehicle!

October 13, 2020

Had a great experience at Peltier Kia Tyler!Went in Had a great experience at Peltier Kia Tyler! Went in looking to get my son a used car, we left with a 2020 Forte! Thank you Jeff Wright for everythin More

by kissarmycanton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Wright, and Randy Cantu
Oct 14, 2020 -

Peltier Kia Tyler responded

Thank you for the review! We are so glad you had a great experience working with our team at Peltier Kia Tyler, and we will certainly let Jeff know that you appreciate his help. We hope that your son continues to enjoy the 2020 Kia Forte!

September 19, 2020

Our experience at Peltier Kia in Tyler was a very positive one. Nick Owen was friendly, courteous, helpful, and patient as he walked us through the process of purchasing our 2021 Telluride. He not no More

by Roy & Margaret M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Owen (Sales), Khloyi (Service Dept.), Greg (Finance Dept.)
Sep 21, 2020 -

Peltier Kia Tyler responded

Thank you so much for taking the time to leave us a review! Nick is an excellent member of our team at Peltier Kia Tyler, and we will certainly let him know that you appreciate his help. Safe driving in your 2021 Kia Telluride!

May 01, 2020

Frustrating. I was not pleased with the staff and the way we were treated, they were pushy, ran our credit twice, hardly wouldn't let us leave, and were not person More

by texasgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick
May 01, 2020 -

Peltier Kia Tyler responded

I am disappointed to read your review as we would never want a customer to be treated in the way you describe here. I would like to better understand what happened so that we can rectify the situation. Unfortunately, I don't have enough information to look for your details in our system, so would you please consider giving me a call at (903) 581-7688? Thank you, Bruce Strassburg - General Sales Manager

March 13, 2020

Brittany made this easy and with some slight assistance from Josh & Broch they were all excellent at getting me in and out in the F-150 I purchased. Both friendly and courteous, they made the experience pl More

by jmhjr78
Recommend Dealer
Yes
Employees Worked With
Brittany
Mar 13, 2020 -

Peltier Kia Tyler responded

Thank you so much for the five stars! We couldn't be happier to hear that Josh, Brittany, and Broch provided the exceptional purchasing experience that we strive for here at Peltier Kia Tyler. Safe driving in your Ford F-150!

January 24, 2020

I hate car shipping & buying until I went to Peltier. Our salesman, Zeldon was awesome. He made the whole expience enjoyable ad easy. The whole staff was friendly and accommodating. Greg, the finance manager More

by Tammygknight
Recommend Dealer
Yes
Employees Worked With
Zeldon Quinsey
Jan 27, 2020 -

Peltier Kia Tyler responded

Tammy, we are so thrilled to hear that we earned your business at Peltier Kia Tyler! Our team is devoted to making the purchasing process enjoyable for our customers. Congratulations on your new Kia Sorento- safe travels!

November 21, 2019

They run numbers on cars not in stock then try to get you to buy a different vehicle. So, I bought a Honda Civic @ JOD More

by theravenforever
Recommend Dealer
No
Employees Worked With
Jeff , Jason Lansford
Nov 22, 2019 -

Peltier Kia Tyler responded

I'm very sorry that we lost your business. We want only the best service for our guests and I would appreciate the chance to get the details of your visit. Would you please give me a call when you get the chance? Thank you, Bruce Strassburg - General Sales Manager - (903) 581-7688

Nov 22, 2019 -

theravenforever responded

I have no desire to speak with you, this is typical behavior at all the Pelletier dealerships. I don't blame the young man who assisted me, I blame the sales manger, in the same paragraph said Kia's finance department was closed then at the end he said Kia said, and then he told me the car I wanted was gone even though they had just rain numbers on it, a 2019 Black Optima. Then he wanted to put me in a maroon one or Forte gt line. When I want a specific car, I want that car not one y'all think I should have. Then as with all of y'alls dealership, you don't return calls! The way I was treated last year at the Pelletier Chevy house last year, insulted and lied to by a yankee salesman! I won't even go there. How Pelletier stays in business is beyond me! That was the last straw, bye.

November 13, 2019

Had check engine light come on our kia optima and Randy from the service department helped us and we are really happy with his service he is a really good guy. There is a big difference now that Peltier ha More

by Ray
Recommend Dealer
Yes
Employees Worked With
Randy
Nov 14, 2019 -

Peltier Kia Tyler responded

Hi Ray - It's great to hear that Randy was so helpful with your repairs! Thanks so much for the kind feedback about our service. We look forward to working with you in the future at Peltier Kia Tyler.

August 05, 2019

Service department The service manager went above and beyond what was expected needed to know how to fix wheel bearing she not only helped but looked up part and told me More

by Jre41869
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Smiley
January 04, 2019

great people to work with we bought a used 2018 Lincoln navigator from crown. the salesman was friendly and did not pressure us. the negotiation was easy and once the deal was More

by randy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Simonson, JC Colorossi
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