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Peltier Kia Tyler

Tyler, TX

4.3
204 Reviews

4818 Troup Highway

Tyler, TX

75703

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Showing 204 reviews

September 19, 2024

Excellent experience again at Peltier Kia in Tyler, TX. My experience in Service, Sales and Finance was incredible! I highly recommend Arod Rodriquez in the Service department. Arod was able to go abo More

by dowd.ks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristain Rodriguez, Neil Bates and Jacob Weyland
Sep 20, 2024 -

Peltier Kia Tyler responded

We're delighted to hear about your fantastic experience with our team at Peltier Kia Tyler! It's wonderful that Arod, Wendy, Tristain, Jacob, and Neil provided such exceptional service across the board. Enjoy your new 2025 Kia Sorento S!

September 09, 2024

Had my Sportage serviced and they were great! Spence my assigned technician did an amazing job! More

by jerjen1107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Receptionists were very friendly and helpful. Spence was very thorough and professional!
Sep 10, 2024 -

Peltier Kia Tyler responded

Thank you for reviewing Peltier Kia Tyler! It was so kind of you to share your experience.

September 03, 2024

I have used their vehicle service 3 times with mixed results. The first time they took care of a recall issue but a separate problem was not evaluated and corrected. A second time on another recall they More

by Ned
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel Bernardon (sales), Arod (service)
Sep 04, 2024 -

Peltier Kia Tyler responded

Ned, we appreciate your feedback and are sorry to hear about the issues you've encountered. At Peltier Kia Tyler, we're committed to improving our service and will address these concerns with our team. Thank you for bringing this to our attention.

August 16, 2024

I find the service department very helpful no matter whom I deal with. The problem I had was with the sales department. I was basically ripped off and ended up buying a car that I really don't like. for the More

by lesliermullins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A Rod, Steven White
Aug 19, 2024 -

Peltier Kia Tyler responded

Leslie, we're sorry to hear about your experience with the sales department. Your feedback is important to us and I would be happy to address any concerns you have to ensure you feel confident in your vehicle. Please reach out if I can help. Thank you, Bruce Strassburg - General Sales Manager - (903) 581-7688

August 07, 2024

Bought a used Silverado LTZ on 8/6/24. One of the easiest experiences I have ever had. Nick Owen was awesome!! I will recommend Peltier Kia to others! More

by MikeW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Owen
Aug 08, 2024 -

Peltier Kia Tyler responded

Mike, we're delighted to hear that Nick made your experience at Peltier Kia Tyler so easy! Thanks for the recommendation and enjoy your Silverado LTZ!

July 26, 2024

Everyone is very friendly and helpful would come here again for service on my vehicle. More

by berrykaty505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spence
Jul 29, 2024 -

Peltier Kia Tyler responded

Here at Peltier Kia Tyler, we are always thankful for positive feedback from our customers. Thank you for trusting our team with your service needs!

July 20, 2024

Nick was very helpful whole process was handled very professional basis good job !!!’ Great job More

by Dlptrn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Jeffrey, Jason Lansford
Jul 22, 2024 -

Peltier Kia Tyler responded

Thank you for choosing Peltier Kia Tyler, we appreciate your positive feedback for Nick!

June 17, 2024

I had the best first buyer experience in the world. Mike was so much help and was really professional. I would recommend 👌 this guy to anyone. More

by w2803262
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike was the dealer I dealt with
Jun 17, 2024 -

Peltier Kia Tyler responded

We're delighted to hear that Mike provided such a great first-time buying experience at Peltier Kia Tyler. Thanks for recommending him and sharing your positive feedback!

May 29, 2024

Our sales person was great- Cooper Rucker! Everyone was very easy to work with! Very smooth process More

by Ackoffice301
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cooper Rucker
May 29, 2024 -

Peltier Kia Tyler responded

Thank you for leaving Peltier Kia Tyler a five-star review! We are elated that Cooper and our team were a pleasure to work with. Enjoy your new ride!

May 20, 2024

Jason was very nice and very thorough. He explained everything to me and had my car done very quickly. More

by mimisangels525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
May 21, 2024 -

Peltier Kia Tyler responded

We're glad to know that Jason was able to provide you with a thorough and efficient service at Peltier Kia Tyler. Thank you for the positive feedback!

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