
Peltier Ford
Longview, TX
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1,186 Reviews of Peltier Ford
Worst car buying experience of my life. It took 6 hours to sign the paperwork. We were told if we left the dealership to get our kid’s some food we would lose our place in line. I was told It took 6 hours to sign the paperwork. We were told if we left the dealership to get our kid’s some food we would lose our place in line. I was told by the salesguy Mark that I did not have patience when I asked for a time update after 2 hours and was yelled at by three grown men when I asked for an update (including by the general manager) after 5 hours. I started crying after being yelled at (I am a woman) and was told I had no reason to be upset because they warned me to wild take a while…who would have thought 6 hours? I never raised my voice, swore or made demands. I just wanted to take care of my kids. We were buying a car because our family vehicle started giving us problems in a cross-country trip. We were at their mercy and they took advantage of our situation. We never asked to cut in line to sign paperwork, we just wanted to know an estimated time so we could take care of our kids. However, they accused us of being unreasonable, even after 5 hours of waiting. The people in the dealership bragged about being a family-owned, Christian dealership, but what we experienced was anything but. We reached out to the owner, but no one made an effort to seek us out to apologize. I was truly shocked by how they treated us and embarrassed they label themselves a Christian dealership after their hostility. More
Susan was amazing. There was no pressure at all. I went in not even knowing exactly what I wanted but Susan helped me every step of the way and I found my perfect car. There was no pressure at all. I went in not even knowing exactly what I wanted but Susan helped me every step of the way and I found my perfect car. Love her and her experience. I highly recommend her. More
My Dad and I were looking for a specific vehicle and Susan Schooley got on the ball! She is awesome! Not pushy, laid back and so kind! We hit it off as friends and I not only got the car I wanted and Susan Schooley got on the ball! She is awesome! Not pushy, laid back and so kind! We hit it off as friends and I not only got the car I wanted and while it wasn’t on the lot, Susan hit the ground running! She made certain we got it. I couldn’t ask for better service! She is a hard worker and extremely personable! If you want someone that will go the extra mile, ask for Susan! She even took the time to text me on her day off! That’s dedication! Everyone there is wonderful, and I highly recommend this dealership! Many thanks to everyone who had a part of this and I’m grateful for my new friend! More

I recently purchased a Mustang Dark Horse from Pegasus Ford, and I couldn't be happier with my experience. From start to finish, the entire process was smooth, transparent, and filled with positivity. I w Ford, and I couldn't be happier with my experience. From start to finish, the entire process was smooth, transparent, and filled with positivity. I wanted to take a moment to share my fantastic experience with others. First and foremost, the staff at Pegasus were incredibly friendly and knowledgeable. They greeted me with a warm welcome and made me feel right at home. They patiently listened to my preferences The negotiation process was stress-free, and I felt like I received a fair deal. The sales team at was transparent and upfront about all costs, ensuring that there were no surprises along the way. They provided me with all the necessary information and answered all my questions patiently, ensuring that I was fully informed and comfortable with my decision. When it came time to finalize the paperwork, the finance team was efficient and organized. They explained all the options and their professionalism and attention to detail made the process hassle-free. Overall, I highly recommend Pegasus Ford for anyone in search of a new vehicle. Their outstanding customer service, knowledgeable staff, and exceptional inventory create a winning combination. My purchase experience was nothing short of phenomenal, and I couldn't be happier with my new vehicle. Thank you to Susan and the entire team at Pegasus, Five stars all the way! More

I highly recommend this dealership! I received great service, the quickest/no hassle purchase experience, and with the best price! The sales manager David was also very helpful, honest, I received great service, the quickest/no hassle purchase experience, and with the best price! The sales manager David was also very helpful, honest, and stands behind his word! I was very impressed. More

Great experience! This was the most stress free car buying expensive ever had (and I've definitely had a few) Susan was great as was everyone else. I will be referring This was the most stress free car buying expensive ever had (and I've definitely had a few) Susan was great as was everyone else. I will be referring anyone I can to these great folks. More

Susan was spectacular to work with. She replied to our inquiry right away and we made arrangements to travel from out of town to purchase a vehicle. The experience was not the typical d She replied to our inquiry right away and we made arrangements to travel from out of town to purchase a vehicle. The experience was not the typical dealership experience. Everyone was very helpful and made sure there was a relaxed, no pressure atmosphere. We will definitely make the trip again when we are in the market for another vehicle. More

I like the way Pegues Hurst treats customers. Easy sales process and just good people. Susan Schooley was my salelady and a joy to spend time with. Her friendly and kind personality made my exper Easy sales process and just good people. Susan Schooley was my salelady and a joy to spend time with. Her friendly and kind personality made my experience wonderful. I'll be back again. More
Susan was wonderful as a saleswoman. She is great to have on your team! Ask for Susan if you wan a good experience buying a vehicle!!!❤️❤️❤️❤️ She is great to have on your team! Ask for Susan if you wan a good experience buying a vehicle!!!❤️❤️❤️❤️ More