Peltier Chevrolet
Tyler, TX
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Horrible service. MANAGER'S OWN WORDS " WE DON'T HAVE TO HONOR THE WARRANTY" "TAKE IT SOMEWHERE ELSE IF YOU ARE NOT HAPPY WITH US" THIS IS AFTER I TOOK IT THERE OVER 6 TIMES made apointments ect. They have HONOR THE WARRANTY" "TAKE IT SOMEWHERE ELSE IF YOU ARE NOT HAPPY WITH US" THIS IS AFTER I TOOK IT THERE OVER 6 TIMES made apointments ect. They have complete and utter disregard for peoples time and money. I would NOT recommend going here. Specially for service. They will TALK about fixing it but will do absolutely nothing 2 weeks in the shop. 4 weeks total and they still haven't fixed the problem. Refunds? Forget it. They will put you in a new car in record time, maybe 2 hours but will take 3 hours for an oil change, yes, consistently 2 to 3 hours. They are mostly nice people but being nice doesn't fix problems, Action fixes problems and they lack in that department. Today was the last straw, They call me the day before to make an appointment (another one) so when I arrive the car would be waiting and I could show (again) the noise it was making. When I get there one tells me that they can't drive an hour and a half to listen for noises. Anger doesn't even start to explain what I felt..said come back when it makes the noise again!!!!..this is after I made an appointment, 2 weeks prior. This is after they called me to tell me to come back... this is so ridiculous. Horrible just horrible... More
Unwilling to deal AT ALL. I was looking at a used truck with a NEW salesperson. He went in and spoke to his boss. When he came back he told me that he would not move on the price at all and would not spe with a NEW salesperson. He went in and spoke to his boss. When he came back he told me that he would not move on the price at all and would not speak to me either. More
We drove in from the metroplex to buy a new Tahoe. Mr. Brookins was very helpful and made the purchase experience quick and easy. Everyone was very friendly and we were in and out in no time. Brookins was very helpful and made the purchase experience quick and easy. Everyone was very friendly and we were in and out in no time. More
Set up tahoe to get worked on a miss fireLeft MONDAY Set up tahoe to get worked on a miss fire Left MONDAY evening for Tuesday schedule Call back Tuesday to see what the problem,no reply No answer wed Set up tahoe to get worked on a miss fire Left MONDAY evening for Tuesday schedule Call back Tuesday to see what the problem,no reply No answer wednesday or update Went to pickup that day, they could not find keys, then let me know their engine mechanic was out sick No follow up from them They were great a year ago More
Preordered a 2020 corvette in November 2019. Corvette arrived in September 2020. Dealership tried to charge me 10k above MSRP!! Switch and bait tactic. I placed my deposit in good faith I would pay no arrived in September 2020. Dealership tried to charge me 10k above MSRP!! Switch and bait tactic. I placed my deposit in good faith I would pay no more than MSRP. I was told by Brian, the General Sales Manager that they have been charging all customers with preordered corvettes 10k above MSRP. I WAS NOT INFORMED of this when I ordered my corvette and would not have ordered if I was told this. Finance rates doubled because of the price. Terrible business practices More
Great experience at Peltier Chevrolet . They always take care of all my automobile needs. From sales to service they always are First class.. Thank You Peltier Chevrolet care of all my automobile needs. From sales to service they always are First class.. Thank You Peltier Chevrolet More
In a word, PATHETIC. Total lack of professionalism and simple respect regarding the basis of ANY relationship "communication. Especially for those of us with poor FICO #'s. simple respect regarding the basis of ANY relationship "communication. Especially for those of us with poor FICO #'s. More
My husband and I enjoyed our shopping experience and all the help we got from a wonderful salesman, Clarence Jones!!!! We traded our car and bought a 2020 Tahoe in record time and enjoyed the process. Thank the help we got from a wonderful salesman, Clarence Jones!!!! We traded our car and bought a 2020 Tahoe in record time and enjoyed the process. Thank you to the Peltier Team! More
My true & honest heart felt thank-you to these folks Well, All I can say is that Peltier Chevy went WAY above & beyond to try to get me into a 2006 Corvette they have - sadly - due to my medical conditio Well, All I can say is that Peltier Chevy went WAY above & beyond to try to get me into a 2006 Corvette they have - sadly - due to my medical condition - instead of picking up the Corvette - I'll be shopping for a pre-arrange funeral package instead. My sales rep Kerry - was incredibly responsive - gave me his both his personal mobile # & email - the finance fellow - Jeremy was super quick in trying to arrange a finance package to fit both my budget & the crappy credit score I sadly have - all thanks to on-going medial bills - can't comment on the service side of the house - but - as far as the sales side of the house - these guys were great - just wish my lab test came back sooner sothat I knew what my actual medical condition was prior to finding this sweet 2006 Corvette which sadly I won't be able to enjoy - as - I honestly may not make it through the surgical procedure I need ... More
Bought first Subaru Grant was a great salesman no pressure very professional and accommodating. Overall process very smooth. Will definitely refer others great overall ex Grant was a great salesman no pressure very professional and accommodating. Overall process very smooth. Will definitely refer others great overall experience. No hassle buying clear explanation of every step from Finance. More