Pellegrino Chrysler Jeep - Service Center

Double charged for parts. Ridiculous alleged “computer-generated” charge for supplies (shop cleaning rags, etc from the explanation provided). Oddly coincidental that it’s alm Ridiculous alleged “computer-generated” charge for supplies (shop cleaning rags, etc from the explanation provided). Oddly coincidental that it’s almost the same cost as the parts billed to perform the services. How are incidental expenses not built into the price of the service? I purchased my Jeep from Pellegrino and will likely be buying another in the near future but not from Pellegrino. This was also my first and last trip for service to Pellegrino. More

Customer service is outstanding. Service center was fast and thorough. I highly recommend these guys, they always make sure you are taken care of. Service center was fast and thorough. I highly recommend these guys, they always make sure you are taken care of. More

I really like this dealership. Everyone is nice & Larry the service manager is always helpful & accommodating. Everyone is nice & Larry the service manager is always helpful & accommodating. More

Leased 3 Jeep Grand Customers to date. Bob and Anthony are the best. Had an issue two weeks ago when my husband ran over a piece of metal and shredded the tire. Service replaced the tire w Bob and Anthony are the best. Had an issue two weeks ago when my husband ran over a piece of metal and shredded the tire. Service replaced the tire while I waited. No better service around! More

I had my brakes done and they sqeeled when I left. Went back after two weeks of trying to get my car looked at. They said all good and they are still not right. I’m disgusted that I spent 850 dollars Went back after two weeks of trying to get my car looked at. They said all good and they are still not right. I’m disgusted that I spent 850 dollars when I could have gone anywhere and gotten better service. More

Paid for the extended warranty and still charged for the repair. I was told the repair was finished 45 minutes after the call to authorize the work. Was charged for 3 hours... repair. I was told the repair was finished 45 minutes after the call to authorize the work. Was charged for 3 hours... More

The Service on my Jeep Wrangler was quick and efficient. I would definitely recommend this dealership to my friends and family. I would definitely recommend this dealership to my friends and family. More

The scheduling was easy, very welcoming reception, communication was good, and out in a reasonable time. communication was good, and out in a reasonable time. More

Jim Solomon was extremally accommodating as I had a last minute mechanical emergency (or so I thought). He found me a loaner car for me when none were available, and fixed the mechanical problem promptly a minute mechanical emergency (or so I thought). He found me a loaner car for me when none were available, and fixed the mechanical problem promptly and completely. The service staff is always friendly and genuinely seek to help the customer. More

Service for my oil change and tire rotation was right on time as scheduled and handled quickly and efficiently while I waited. The service couldn’t be any better! time as scheduled and handled quickly and efficiently while I waited. The service couldn’t be any better! More