Pellegrino Chrysler Jeep - Service Center

The dealership had my car for 2 and a half days when it should have been done in one day should have been done in one day More

This has been my second purchase with Pellegrino, they are great, BUT, Jennifer Toce and Russell Abate are the BEST, they have always had my back and have gone above and beyond. See you in 3 years! are great, BUT, Jennifer Toce and Russell Abate are the BEST, they have always had my back and have gone above and beyond. See you in 3 years! More

Jim stopped at nothing to handle my issues. He always led with kindness and went out of his way to communicate with me even when it wasn’t always the best outcome. He takes pride in his work an He always led with kindness and went out of his way to communicate with me even when it wasn’t always the best outcome. He takes pride in his work and values his customers. More

Everyone that I spoke to was fantastic and helpful. Would definitely recommend to friends and family Would definitely recommend to friends and family More

No issues. Everyone was polite and recall was done in time promised. Thank you you Everyone was polite and recall was done in time promised. Thank you you More

Good service. Scheduling was good. Wait time was miminal. Michael is the best. He kept me informed of exactly what needed to be done. Scheduling was good. Wait time was miminal. Michael is the best. He kept me informed of exactly what needed to be done. More

As always the work was performed promptly and to the specifications we had discussed in advance. Another top notch service experience. A++ specifications we had discussed in advance. Another top notch service experience. A++ More

Very pleasant to deal with. I will. Always go to them! Lucy and Jim were awesome I will. Always go to them! Lucy and Jim were awesome More

They had my car for almost a month waiting on a part. When I asked for a loaner I was told they had a loaner program but none were available…. For a month no loaners were available. Jeep reimburses you f When I asked for a loaner I was told they had a loaner program but none were available…. For a month no loaners were available. Jeep reimburses you for rental cars which is fine for a few days. I had to use $1500 of my own money and now wait a month to get a reimbursement check. I don’t have that kind of money, especially around the holidays. When I asked to speak to the service manager I was told he was “unavailable.” More

Everyone is friendly and helpful and mindful of my time spent waiting for my vehicle to be repaired. spent waiting for my vehicle to be repaired. More