Pellegrino Chrysler Jeep - Service Center

Poor communication from the service department. I have been a valued customer for over 15 years, Brenda wasn't responsive to my questions and concerns. I called her to get updates on my car. Her re I have been a valued customer for over 15 years, Brenda wasn't responsive to my questions and concerns. I called her to get updates on my car. Her response to me was unacceptable and unprofessional. I am looking for another shop to service my car, More

My first time here. Everyone was professional and nice. They went above and beyond! I’ll be back. Everyone was professional and nice. They went above and beyond! I’ll be back. More

Jim Solomon went above and beyond for me last week. I was was very fortunate he was there. Thank you Jim. Anthony I was was very fortunate he was there. Thank you Jim. Anthony More

The service department took very good care of my Jeep with fast accurate service, the service desk has some awesome folks running it they kept me informed and were very professional with a friendly attit with fast accurate service, the service desk has some awesome folks running it they kept me informed and were very professional with a friendly attitude. I’m very happy to have bought my Jeep at Pellegrino it’s been a great experience all around from sales to service! More

The service department was courtesy and explained what was goin on to me. I am very happy with them. was goin on to me. I am very happy with them. More

I always have such a great experience! Everyone is so helpful thorough with answering my questions. Everyone is so helpful thorough with answering my questions. More

The Service department communicated in a timely manner and gave accurate info about the repair of my Jeep Cherokee. and gave accurate info about the repair of my Jeep Cherokee. More

This was my first service experience since I bought my new car, so I am going to reserve judgement. My sales experience was great when making the purchase, so hoping this was just a one time issue. I had new car, so I am going to reserve judgement. My sales experience was great when making the purchase, so hoping this was just a one time issue. I had to wait 2 hours for a simple oil change that was scheduled in advance knowing that I would be waiting for the car to be finished. I was the only person in the waiting area the whole time. They didnt appear overly busy, so not sure what the issue was, but they also didnt go out of their way to check on me and provide updates. So not a great experience, but again, hoping its a one time issue. More

The service people were helpful and explained repair issues. Dealership as well as manufacturer do not have some parts . Satisfactory service issues. Dealership as well as manufacturer do not have some parts . Satisfactory service More

Pellegrino lives up to their awesome reputation of family-friendly service. They make you feel like an important customer and allow patience, along with questioning for your decision-making process family-friendly service. They make you feel like an important customer and allow patience, along with questioning for your decision-making process More