Pellegrino Chrysler Jeep - Service Center

Jeep was suppose to be done Friday, called service rep at 4, said it wasn’t ready yet but he would call me by close and let me know, never received a call. I called today at 3:30 for an update Jeep was ready 4, said it wasn’t ready yet but he would call me by close and let me know, never received a call. I called today at 3:30 for an update Jeep was ready Friday so it sat there all weekend. If i did t call today, NO ONE was going to call to let me know it was ready to be picked up, Complete waste of time, HORRIBLE customer service. More

Great service great communication and very pleasant to deal with. I will definitely use the service department again great location, and fast service deal with. I will definitely use the service department again great location, and fast service More

As always, treated with respect, always polite and welcoming. Had a very nice conversation with Russell welcoming. Had a very nice conversation with Russell More

Easy process. Everybody is friendly. Great service. Fast and efficient. No worries. Been a customer there a long time. Everybody is friendly. Great service. Fast and efficient. No worries. Been a customer there a long time. More

They do good service but I had an appointment at 9am for oil change and didn’t get it back until 5 pm oil change and didn’t get it back until 5 pm More

Pellegrino provided great service for my car and Michael Jenkins was very accommodating. They were able to finish the service on my car quickly and efficiently. Jenkins was very accommodating. They were able to finish the service on my car quickly and efficiently. More

I have no problems scheduling an appointment. The staff is friendly and professional. I was very satisfied with the service I received. The staff is friendly and professional. I was very satisfied with the service I received. More

Brought the car in on Monday,which I had an appointment,,,, I was called Thursday afternoon to come get it,picked it up Friday,,,,,All that was wrong was my batteries had to be charged. I was v appointment,,,, I was called Thursday afternoon to come get it,picked it up Friday,,,,,All that was wrong was my batteries had to be charged. I was very happy with the price of service and the pickup.Overall i’m happy with everything. More

They took great care of my car the work was a little extensive so I had to wait till the next day to get my car. But it was great. And they provided a shuttle. extensive so I had to wait till the next day to get my car. But it was great. And they provided a shuttle. More

The dealership had my car for 2 and a half days when it should have been done in one day should have been done in one day More