Pellegrino Chrysler Jeep - Service Center

As always the work was performed promptly and to the specifications we had discussed in advance. Another top notch service experience. A++ specifications we had discussed in advance. Another top notch service experience. A++ More

Good service. Scheduling was good. Wait time was miminal. Michael is the best. He kept me informed of exactly what needed to be done. Scheduling was good. Wait time was miminal. Michael is the best. He kept me informed of exactly what needed to be done. More

Very pleasant to deal with. I will. Always go to them! Lucy and Jim were awesome I will. Always go to them! Lucy and Jim were awesome More

They had my car for almost a month waiting on a part. When I asked for a loaner I was told they had a loaner program but none were available…. For a month no loaners were available. Jeep reimburses you f When I asked for a loaner I was told they had a loaner program but none were available…. For a month no loaners were available. Jeep reimburses you for rental cars which is fine for a few days. I had to use $1500 of my own money and now wait a month to get a reimbursement check. I don’t have that kind of money, especially around the holidays. When I asked to speak to the service manager I was told he was “unavailable.” More

Everyone is friendly and helpful and mindful of my time spent waiting for my vehicle to be repaired. spent waiting for my vehicle to be repaired. More

Service appointment was In and out with eaze and on with my day! Thanks again! my day! Thanks again! More

i had a scheduled appt at 8am booked one week in advance...that was re confirmed by the dealership the day before..... and my car was not seen until 5.5 later after i dropped it of on time. i paid 1 advance...that was re confirmed by the dealership the day before..... and my car was not seen until 5.5 later after i dropped it of on time. i paid 150 for a diagnostic where i already knew what the problem was. i expected it fixed. not tested and asked to come back another day to have it fixed. a waste of my time and it has happed to me in the past at this dealership and i was hesitant to return for this visit.... no change. all questions about my car status had to be initiated by me. More

Great, friendly, efficient. I was on and out in no time. I was super surprised. I was on and out in no time. I was super surprised. More

The service department is great. Always friendly and communication is always spot. Service both of my jeeps there. Always friendly and communication is always spot. Service both of my jeeps there. More

The service department is great. Always friendly and great. Ask for Michael. Everything is always done by their expert staff. Always friendly and great. Ask for Michael. Everything is always done by their expert staff. More