Pellegrino Chrysler Jeep - Service Center

No one called me to tell me that my JEEP was done and then when I went to pick it up, there was a woman working at the cashiers counter. She was very short and seemed annoyed for no reason. Quite frankly then when I went to pick it up, there was a woman working at the cashiers counter. She was very short and seemed annoyed for no reason. Quite frankly, I was very surprised to be treated this way being a good customer of the dealership. More

Everyone there is polite and nice. Service is good and done in a good amount of time Service is good and done in a good amount of time More

The service department is always agreeable and very accommodating. I am very happy with their service. accommodating. I am very happy with their service. More

My inside drivers side door and dash board had white particles all over it, which was not there prior to my service. Also, one of the workers rolled her eyes when I did not want the suggested service. particles all over it, which was not there prior to my service. Also, one of the workers rolled her eyes when I did not want the suggested service. Not very professional. More

Jeep was suppose to be done Friday, called service rep at 4, said it wasn’t ready yet but he would call me by close and let me know, never received a call. I called today at 3:30 for an update Jeep was ready 4, said it wasn’t ready yet but he would call me by close and let me know, never received a call. I called today at 3:30 for an update Jeep was ready Friday so it sat there all weekend. If i did t call today, NO ONE was going to call to let me know it was ready to be picked up, Complete waste of time, HORRIBLE customer service. More

Great service great communication and very pleasant to deal with. I will definitely use the service department again great location, and fast service deal with. I will definitely use the service department again great location, and fast service More

As always, treated with respect, always polite and welcoming. Had a very nice conversation with Russell welcoming. Had a very nice conversation with Russell More

Easy process. Everybody is friendly. Great service. Fast and efficient. No worries. Been a customer there a long time. Everybody is friendly. Great service. Fast and efficient. No worries. Been a customer there a long time. More

They do good service but I had an appointment at 9am for oil change and didn’t get it back until 5 pm oil change and didn’t get it back until 5 pm More

Pellegrino provided great service for my car and Michael Jenkins was very accommodating. They were able to finish the service on my car quickly and efficiently. Jenkins was very accommodating. They were able to finish the service on my car quickly and efficiently. More