Pellegrino Chrysler Jeep

BEST Car Buying EXPERIENCE ever! I have bought many cars in my life and this was, by far, was the best experience ever! The whole experience felt like some great conversations betwee I have bought many cars in my life and this was, by far, was the best experience ever! The whole experience felt like some great conversations between friends. They listened to my needs and delivered! I will never go to another Dealership AND will send all of my friends here for both sales and service! More

Amazing team! Got my 1st Jeep today from Derek! He was so nice and professional! The team at Pellegrino really make you feel important! From start to finish it was Got my 1st Jeep today from Derek! He was so nice and professional! The team at Pellegrino really make you feel important! From start to finish it was a great day! Thank you Pellegrino Auto Group for an amazing experience and new Jeep!! I would recommend Pellegrino to any of my family and friends! More

I am so upset with their service department at Woodbury jeep. I brought my 2001 jeep grand cherokee in because the idle was fluctuating and it was stalling and had rough starting. I was told it was the thr jeep. I brought my 2001 jeep grand cherokee in because the idle was fluctuating and it was stalling and had rough starting. I was told it was the throttle body and had that installed for six hundred and some change. Jeep still stalling, fluctuating idle, and rough starting. Then they said it was idling too low and they went into the computer and raised the idle and said the fuel filter needed to be changed. Had that done. Still sporatically rough starting, not stalling though but now my remote doesn't work, I believe it got deprogrammed when they were in the computer because even changing the batteries did not help, and worst of all, now my jeep is making this extremely annoying high pitched whinning noise coming from underneath that I can hear even with the music turned up and the heat on high. I even recorded it several times. I call, Josh said bring it back in, so i make another appointment. Meanwhile they never get to my car the "next day" on several of my appointments which is at my expense of the rental car, if it is available because they are always rented for several days, and now I see why. Finally I get a call from Josh, "good news, the mechanic found the source of the noise. The fuel pump is bad and when they changed the fuel filter, the fuel pump couldn't handle the load , and that's what the noise is". Get a new fuel pump installed for a thousand and change.........the whinning high pitched noise continues. I try to endure this for 2 days hoping it will subside, but it doesn't. I drive it back over there and a man comes out , and he hears it and is pretty sure it is coming from underneath the jeep. He will send out Charles to take it into the bay. Charlie comes out to the waiting area for my keys. I said "I also recorded it if you want to hear how loud it is inside the jeep", and with this cocky ,nasty look on his face he days "no I don't want to hear it. I can't fix your phone" takes my keys, and I don't see him again. The lady at the service counter comes to me and explains that the noise is coming from tubing that is in the area where they were working and that Josh is off, but will call me tomorrow because he knows all that has been going on. Next day, no call. I call, Josh is with a customer and will call back. He never did. I called the next day, Josh said the mechanic said it is the fuel line which they can't get the part because my jeep is too old, so mechanic will make one, and this fix will cost me three hundred fifty and change. He also said he never heard of this problem before yet there are hundred of jeep forums about this exact problem with the fuel filters causing a whinning noise that they believe lubricating the o-rings and connectors to the fuel filter has helped stop the noise. I have to call and talk to the manager because I should not be paying for another attempted solution fix after a thousand dollar fuel pump did not stop the whinning noise that started after they install a new fuel filter. Thoroughly disgusted......Barbara Loberto More

Very friendly and great customer service Everyone was very friendly and was able to take the time and patience with all the questions I had. they make sure you are comfortable and understand Everyone was very friendly and was able to take the time and patience with all the questions I had. they make sure you are comfortable and understand everything before signing any paper work. Highly recommend them to everyone. More

Great experience working with the Pellegrino team, from our Sales Rep., Tom Russo, to Finance’s Brian Hastings and Valerie, all great people just trying to provide good service resulting in a happy custome our Sales Rep., Tom Russo, to Finance’s Brian Hastings and Valerie, all great people just trying to provide good service resulting in a happy customer. Thanks all, very excited to have bought out first jeep! More

Best Jeep Dealership Around I had visited other dealerships in the area with no luck on even having a conversation about what we could afford for a monthly payment, Pellegrino as I had visited other dealerships in the area with no luck on even having a conversation about what we could afford for a monthly payment, Pellegrino asked what we wanted and delivered on product and price More

Awesome Pellergrino dealership was the best I would definetly recommend them to someone else the staff was very knowledgeable and patient with us my sales per Pellergrino dealership was the best I would definetly recommend them to someone else the staff was very knowledgeable and patient with us my sales person Jennifer Toce was fantastic she was able to answer all our questions and concerns and worked very hard to get us the best deal possible . More

My first buy at Pellegrino A very friendly atmosphere when you walk in, the sales associate Jennifer is a pleasure to work with. My first new vehicle is a Jeep. A very friendly atmosphere when you walk in, the sales associate Jennifer is a pleasure to work with. My first new vehicle is a Jeep. More

Awesome experience We walked into the dealership hopefully but in reality we knew whoever worked with us would have a lot of work ahead of them. Derek and the staff made We walked into the dealership hopefully but in reality we knew whoever worked with us would have a lot of work ahead of them. Derek and the staff made us feel nothing less than welcomed right away. He knew what wanted and worked with us to get it. Getting a new car is a scary and expensive but it has to be done sometimes. Derek got me out of my current loan and into a beautiful Jeep i never thought i could own. Here to many years and learning how to jeep wave! :) More