Pellegrino Chrysler Jeep

Horrible People BUYER BEWARE!! I went in specifically to buy a used Acura TL that they had on their lot, after negotiating the price down, we waited forever to get our paperwork don I went in specifically to buy a used Acura TL that they had on their lot, after negotiating the price down, we waited forever to get our paperwork done because they only had 1 finance person working on the paperwork. We agreed on the car price within 20 mins but had to wait about an hour and a half just to get the paperwork done. As we were leaving the dealership, it was closing time for them and we noticed that the tire pressure was low when we turned the car on. Since we were in a rush to leave, we told the sales man Dan and he said he would have to drive around and fill the tire but we decided to just do it ourselves. So we did. The next day, my husband looks at the car and notices that the inspection sticker was expired. We purchased the car June 6th and the inspection sticker was good until May, so it was a week expired. We didn't say anything since taking a car to get inspected is not a big deal and it's free... But still, who sells a car that has an expired inspection sticker???! Then about a month later, the service light came on and the car needed an oil change. In the meantime, the low tire pressure light came on abt 4 times and my husband filled the tire up. He also called the dealership about the problem but had no luck getting someone to call him back. So when my husband went to get the oil changed, he asked the mechanic to also check the tire and they came back and reported that the tire pressure sensor was broken (which would cost $265 to repair) ...well, my husband called Pellegrino and they flat out said that since it had been past 30 days, they would not do anything about it. Mind you, they were fully aware of the inspection sticker being expired, the oil change after 1 month to which they tried to say that they changed the oil but forgot to reset the sensor (yeah right!!!) and that since it's past 30 days, they could not do anything about the broken tire sensor. I think it's bad business on their part and I would warn anyone and everyone to be careful and fully check their used car purchase BEFORE leaving the lot! The ONLY PERSON I WOULD REFER THIS PLACE TO IS MY WORST ENEMY! This place sucks!! Good luck to those of you who do decide to buy a car from here. More

excellent sales I would like to thank Anthony and Glenn for a job well done. They made it stress free and were very helpful. I also liked that Glenn went over and s I would like to thank Anthony and Glenn for a job well done. They made it stress free and were very helpful. I also liked that Glenn went over and showed me how all the features of the jeep worked. .. thank you both again! ! I would definitely recommend Pellegrino Jeep ...excellent and friendly customer service! ! More

After car was totaled, I found myself looking for a new small SUV. Started at the Pelligrino dealership in Woodbury,NJ. Tried a couple of Jeep Cherokee models and really liked the car. Told sales man that small SUV. Started at the Pelligrino dealership in Woodbury,NJ. Tried a couple of Jeep Cherokee models and really liked the car. Told sales man that I still had to try all the other manufacturers before making a decision. After half the list was done, returned to dealership and asked to try a few models again, the Cherokee comes in many flavors. It still was on top of my list. Finished the list and decided to buy a Cherokee. Stopped into Pelligrinos sales department, met my sales guy and told him my decision. BUT, I said I wanted to try the V6 with both FWD and 4WD once more before locking onto the car to buy. Was told that I could not try another car period. Two tries was it. The sales man told me he would rather loose my business than let me try another Cherokee. I told him well then he had and left the showroom. Went down the road to a Subaru dealer who I had also stopped in twice before. Tried two models of the Outback four times each. The sales man did not blink once. Bought the one that night. I have never experienced anything like this ever in my life. Nor have I ever met anyone who had either. I wrote the manager and never got a response let alone an apology. More

Bob Palermo was my salesman. I drove 40 miles, from Delaware, to come to this dealership because of a vehicle i found online. It was well under book value and i figured it was worth a look. I got there Delaware, to come to this dealership because of a vehicle i found online. It was well under book value and i figured it was worth a look. I got there and immediately felt very comfortable with bob and the sales manager Anthony. The Jeep was perfect and i wanted to test it out. They let me take it back to DE for the day, no questions asked. They are a great team and got me a good deal on my trade in. These guys are not out there to rip you off. I know all the crap dealers try to pull and these guys don't do it. They're honest and will go out of their way to make you happy. I find it funny that their slogan is "exceeding your expectations." I honestly have never felt so good after buying a vehicle. My review would be a thousand words if i explained all the things i liked about the place, but i think this should be enough. Take my word and stop by the dealership. I don't even own the car i bought from them and i'm still writing them an excellent review. I recently decided to trade the jeep i had purchased (only 3 months later) because i wasn't satisfied with the size of the two door Jeep wrangler and wanted a truck. I was upset i couldn't go back to them, since they don't sell Dodge. So i looked at my local dodge dealer and wasn't impressed. I went to ford instead. Anyway, I ended up getting more for the jeep when i traded it in, than i had originally paid, including taxes and tags. Thanks Bob and Anthony, I'll be back if i ever want to buy another Jeep for sure. More

I honestly have to say that shopping for a jeep is the most difficult brand to do so. The jeep company make their dealers post pricing that 1 out of a million qualify for . Then you go to Route 70 and Til most difficult brand to do so. The jeep company make their dealers post pricing that 1 out of a million qualify for . Then you go to Route 70 and Tilton rd and they manipulate you and waste your time bringing you in and you leave pissed off and they act like ok if you don't buy it someone else will. Then it all changes at Pelligrino !!!! I drive in and there is parking where you don't have to drive in front of the dealership and be hassled before you get your door shut . I spent about 5 minutes looking at inventory and then Jake walks up and helps me through all the different options and says "just find the one that you like" . He was very up front about what I would and would not qualify for on the rebate end of the deal . He also never asked the the questions I hate to be asked like "So How much do you want to be a month " . He let me fall in love with the vehicle . Then he introduced me to Anthony. Within 3 minutes I had my better price and trade in value on my car than the other dealerships . I had no pressure during my visit . The craziest thing I was not manipulated or hassled into warranties . Which I had never seen before . They were offered to me and a good price and I may even add one today . I was in and out of this dealership in 2 1/2 hours which is a record for me . I just wanted to say thank you to everyone there at Pelligrino . I went in thinking I was wasting my time and ended up with the nicest Jeep on the lot . Thank you again AL DiEva More

Erik helped my fiance to find the Sahara she wanted at a price she could live with. He gave us all the information necessary to make an informed purchase without the usual "dealership games" or high-pressu price she could live with. He gave us all the information necessary to make an informed purchase without the usual "dealership games" or high-pressure sales. He was a pleasure to deal with and I would recommend him for anyone in the Jeep market (or Chrysler, Dodge, etc.) More

Our salesman Glenn was very informative and listened to our needs. I would recommend Pellegrino and Glenn to any friends and family looking for a car . He made our purchase very pleasant our needs. I would recommend Pellegrino and Glenn to any friends and family looking for a car . He made our purchase very pleasant More

Went in knowing exactly what my daughter was looking for. The staff were very friendly and in no way pushy. Glenn was very knowlegeable about the Grand Cherokee that my daughter looked at and spent a conside The staff were very friendly and in no way pushy. Glenn was very knowlegeable about the Grand Cherokee that my daughter looked at and spent a considerable amount of time explaining all the features so that she wold be comfortable with her purchase. The price was fair and she also got a good price on her trade in. I would recommend the Pellegrino dealership More

Erik thought outside of the box to find the perfect van for us at the payment we needed. Everyone at Pellegrino were excellent to deal with. We were treated with respect and never felt rushed even though for us at the payment we needed. Everyone at Pellegrino were excellent to deal with. We were treated with respect and never felt rushed even though we were there until closing. Erik took his time and demonstrated every feature of the vehicle making sure my wife was comfortable with everything before she drove off. Everyone went out of their way to make sure we had everything we needed. I would recommend Erik Wark and Pellegrino Chrysler Jeep with no reservations. More

Great dealership friendly and stress free. I highly recommend Pellegrino Chrysler Jeep to everyone! My wife and I went in to look for a used Grand Cherokee. Erik Wark meet us at the door he was both fr recommend Pellegrino Chrysler Jeep to everyone! My wife and I went in to look for a used Grand Cherokee. Erik Wark meet us at the door he was both friendly and professional.We told him we were looking for a used Grand Cherokee. We sat down to discuss what we were looking for and what we felt we could afford per month. Erik actually had a 2011 Grand Cherokee that fit our budget and he also gave us a deal that we could not turn down. I have been in the automotive business for 38 years 13 years at a Jeep dealership. Pellegrino’s is the nicest dealership that I have ever dealt with. There was no high pressure sails and the entire staff that I dealt with was very knowledgeable and friendly. I highly recommend Pellegrino Chrysler Jeep to everyone! More