Pellegrino Chrysler Jeep

Total Service Ripoff On Saturday, Jan. 1, 2016 I had my 2011 Jeep Patriot towed to Pelligrino because it would not shift from park to drive. They called me on Monday, Jan. On Saturday, Jan. 1, 2016 I had my 2011 Jeep Patriot towed to Pelligrino because it would not shift from park to drive. They called me on Monday, Jan. 3rd to tell me the transmission shifter cable was broken and would cost $480.00 to replace it. Because I didn't have the money, I asked my son if he could do this repair. He said yes and told me to decline the repair and let them know we will come get the vehicle. My son arrived Jan. 5, 2016 at Pelligrino with a tow vehicle to retrieve my Jeep Patriot. He was surprised to find that the vehicle was able to shift into gear and be driven home after paying $78.86 diagnosis fee to Pelligrino service department. When my son got home with my Jeep Patriot he immediately removed the shifter cover inside the vehicle and discovered that in fact the cable was not broken but a plastic bushing that connects the end of the cable to the base of the shifter was broken. Apparently the service department knew this because they had taped or rigged the cable to the shifter so they could drive and not have to push the vehicle out to the parking lot. My son returned to Pelligrino parts dept. on Jan. 7th to purchase the $3.21 bushing and made the very simple repair in 10 minutes. I thought for sure Pelligrino would offer some compensation, at least for the so-called diagnostic fee in the amount of $78.86, let alone an apology, but they never even acknowledged my letter of January 28, 2016; therefore, you can be sure myself, my family and friends will never patronize Pelligrino in the future. More

Outstanding !! From start to finish the process of buying my new Jeep Unlimited was hassle free .. I would recommend Pellegrino Jeep to anyone .. Great job Patrick ! From start to finish the process of buying my new Jeep Unlimited was hassle free .. I would recommend Pellegrino Jeep to anyone .. Great job Patrick !! More

Sales experience My one requirement was to be upfront with everything and the Sales Consultant accommodated that requirement throughout the buying process. Her friend My one requirement was to be upfront with everything and the Sales Consultant accommodated that requirement throughout the buying process. Her friendliness and outgoing personality was a plus. More

Pellegrino’s Chrysler Jeep is a great place your dream car They have a great staff that works together to get the job done, with a vast selection. Jennifer Toce is an excellent sales person Thanks to Jen They have a great staff that works together to get the job done, with a vast selection. Jennifer Toce is an excellent sales person Thanks to Jennifer Toce my dream of a new car came true. She is a “no-presser” sales person. Pellegrino’s have late hours, which I found very accommodating. Jennifer Toce returned my call and set up an appointment for me to come in to look at some vehicles. I looked at a few different vehicles that she recommended and when I went back the very next day and in a very short period of time I walked out of the dealership a very happy customer, with an awesome car for a great price and an even better interest rate. Jennifer Toce also took her time with me to show me how to pair my phone and use all the features. This experience as a whole was very positive and I would recommend anyone to go there and ask for Jennifer Toce and buy your dream car, as I did. More

This is easy! This was such an easy experience. Pat Brown was a great salesman and was efficient and knowledgeable in every single way! Love the new jeep! This was such an easy experience. Pat Brown was a great salesman and was efficient and knowledgeable in every single way! Love the new jeep! More

Pellegrino Jeep is Excellent The team at Pellegrino Jeep was fantastic to work with on the purchase of my new Jeep, including Bobby Vesper, Russ Abata and Glen Hughes. Thanks Pel The team at Pellegrino Jeep was fantastic to work with on the purchase of my new Jeep, including Bobby Vesper, Russ Abata and Glen Hughes. Thanks Pellegrino team for taking such good care of me. More

THANK YOU! - Ingram I would like to start off by saying my experience with Pellegrino Chrysler Jeep was great! I purchased a new 2016 Jeep Wrangler Sahara Unlimited. My s I would like to start off by saying my experience with Pellegrino Chrysler Jeep was great! I purchased a new 2016 Jeep Wrangler Sahara Unlimited. My sales consultant was Jennifer Toce and it was such a pleasure to work with her. Jennifer Toce and Robert Mintz was very helpful and made my experience go very smoothly. I found that the staff at Pellegrino Chrysler Jeep was very friendly and helpful. Thank You! More

Awesome Experiene! I would like to thank the great people at Pellegrino for making our vehicle purchase an absolute pleasure! From the moment we walked in we were treat I would like to thank the great people at Pellegrino for making our vehicle purchase an absolute pleasure! From the moment we walked in we were treated extremely well, and taken care of throughout the process. Our salesperson Jennifer went to the absolute limit to ensure we were happy with our purchase. We will definitely be recommending Pellegrino to our friends! Danielle F More

Pleasure to work with. I purchased a new 2016 Grand Cherokee Limited. My sales consultant was Bob Vesper. It was such a pleasure to work with him. Most times purchasing a I purchased a new 2016 Grand Cherokee Limited. My sales consultant was Bob Vesper. It was such a pleasure to work with him. Most times purchasing a car can be overwhelming, but Bob was very helpful and made my experience go very smoothly. He was a pleasure to work with. This is the second jeep I purchased from Pellegrino and would recommend them to anyone looking to purchase a jeep. More

Wonderful From start to finish the all were awesome. Best experience I have had. My many thanks to Kelly and Russ! They are the best!! Went over and above to he From start to finish the all were awesome. Best experience I have had. My many thanks to Kelly and Russ! They are the best!! Went over and above to help me. More