Pellegrino Chrysler Jeep

Exceptional Service I purchased my Jeep Wrangler on 1/1/2020. My salesman Derek was very knowledgeable & very friendly. Everyone at the dealership from the moment I walke I purchased my Jeep Wrangler on 1/1/2020. My salesman Derek was very knowledgeable & very friendly. Everyone at the dealership from the moment I walked in was very courteous. They definitely have a life long customer. More

Second Purchase Went in for service on 12/31, Seeked out Patrick for any year-end deals. He found us a Cherokee that had the safety options we wanted. He & Russ wo Went in for service on 12/31, Seeked out Patrick for any year-end deals. He found us a Cherokee that had the safety options we wanted. He & Russ worked on good price and good value on our trade. I wasn’t looking to buy a car when I woke up on 12/31. This is the second car we purchased from Patrick. He’s an excellent salesman, very knowledgeable on the vehicles, great customer service, and will really work hard to help you purchase your vehicle. More

Satisfaction We were very pleased with the whole process of leasing our new vehicle. Jennifer couldn’t be more accommodating. She was so helpful from start to fini We were very pleased with the whole process of leasing our new vehicle. Jennifer couldn’t be more accommodating. She was so helpful from start to finish. Russell and Brian also were a big part of the deal. We will be sure to return to this dealership in the future. Great way to start the new year! More

Love it! Very good dealership! They let you make your decision and they don’t push anything down your throat!! They were awesome!!!! I wouldn’t go anywhere els Very good dealership! They let you make your decision and they don’t push anything down your throat!! They were awesome!!!! I wouldn’t go anywhere else for a nice car! More

BEST Car Buying EXPERIENCE ever! I have bought many cars in my life and this was, by far, was the best experience ever! The whole experience felt like some great conversations betwee I have bought many cars in my life and this was, by far, was the best experience ever! The whole experience felt like some great conversations between friends. They listened to my needs and delivered! I will never go to another Dealership AND will send all of my friends here for both sales and service! More

Amazing team! Got my 1st Jeep today from Derek! He was so nice and professional! The team at Pellegrino really make you feel important! From start to finish it was Got my 1st Jeep today from Derek! He was so nice and professional! The team at Pellegrino really make you feel important! From start to finish it was a great day! Thank you Pellegrino Auto Group for an amazing experience and new Jeep!! I would recommend Pellegrino to any of my family and friends! More

I am so upset with their service department at Woodbury jeep. I brought my 2001 jeep grand cherokee in because the idle was fluctuating and it was stalling and had rough starting. I was told it was the thr jeep. I brought my 2001 jeep grand cherokee in because the idle was fluctuating and it was stalling and had rough starting. I was told it was the throttle body and had that installed for six hundred and some change. Jeep still stalling, fluctuating idle, and rough starting. Then they said it was idling too low and they went into the computer and raised the idle and said the fuel filter needed to be changed. Had that done. Still sporatically rough starting, not stalling though but now my remote doesn't work, I believe it got deprogrammed when they were in the computer because even changing the batteries did not help, and worst of all, now my jeep is making this extremely annoying high pitched whinning noise coming from underneath that I can hear even with the music turned up and the heat on high. I even recorded it several times. I call, Josh said bring it back in, so i make another appointment. Meanwhile they never get to my car the "next day" on several of my appointments which is at my expense of the rental car, if it is available because they are always rented for several days, and now I see why. Finally I get a call from Josh, "good news, the mechanic found the source of the noise. The fuel pump is bad and when they changed the fuel filter, the fuel pump couldn't handle the load , and that's what the noise is". Get a new fuel pump installed for a thousand and change.........the whinning high pitched noise continues. I try to endure this for 2 days hoping it will subside, but it doesn't. I drive it back over there and a man comes out , and he hears it and is pretty sure it is coming from underneath the jeep. He will send out Charles to take it into the bay. Charlie comes out to the waiting area for my keys. I said "I also recorded it if you want to hear how loud it is inside the jeep", and with this cocky ,nasty look on his face he days "no I don't want to hear it. I can't fix your phone" takes my keys, and I don't see him again. The lady at the service counter comes to me and explains that the noise is coming from tubing that is in the area where they were working and that Josh is off, but will call me tomorrow because he knows all that has been going on. Next day, no call. I call, Josh is with a customer and will call back. He never did. I called the next day, Josh said the mechanic said it is the fuel line which they can't get the part because my jeep is too old, so mechanic will make one, and this fix will cost me three hundred fifty and change. He also said he never heard of this problem before yet there are hundred of jeep forums about this exact problem with the fuel filters causing a whinning noise that they believe lubricating the o-rings and connectors to the fuel filter has helped stop the noise. I have to call and talk to the manager because I should not be paying for another attempted solution fix after a thousand dollar fuel pump did not stop the whinning noise that started after they install a new fuel filter. Thoroughly disgusted......Barbara Loberto More

Very friendly and great customer service Everyone was very friendly and was able to take the time and patience with all the questions I had. they make sure you are comfortable and understand Everyone was very friendly and was able to take the time and patience with all the questions I had. they make sure you are comfortable and understand everything before signing any paper work. Highly recommend them to everyone. More

Great experience working with the Pellegrino team, from our Sales Rep., Tom Russo, to Finance’s Brian Hastings and Valerie, all great people just trying to provide good service resulting in a happy custome our Sales Rep., Tom Russo, to Finance’s Brian Hastings and Valerie, all great people just trying to provide good service resulting in a happy customer. Thanks all, very excited to have bought out first jeep! More