Pellegrino Buick GMC - Service Center

My service is always good at Pellegrino, my truck was done on time and Tony always keeps you informed, she also asked me if I wanted to use my rewards points , always a good experience done on time and Tony always keeps you informed, she also asked me if I wanted to use my rewards points , always a good experience More

I had a 900am appt. My oil change took until 2pm to be completed. Seems people waiting took preference over my scheduled time. My oil change took until 2pm to be completed. Seems people waiting took preference over my scheduled time. More

Tony in service is very helpful and knowledgeable. She goes out of her way at times to make sure you understand the procedures of the dealership. She goes out of her way at times to make sure you understand the procedures of the dealership. More

***UPDATE*** I spoke with the Service Manager and he has resolved my issues. Thank You Total ripoff! Charge you for doing NOTHING! Took it in for “Service Lights” were coming on! Had my car for 5 days. Ma resolved my issues. Thank You Total ripoff! Charge you for doing NOTHING! Took it in for “Service Lights” were coming on! Had my car for 5 days. Master Mechanic couldn’t figure out what was wrong!! More

The service was supposed to take 3 hours. I dropped the car off on time at 10AM. At 3 PM I had heard nothing. I called and was told because I dropped the car off those who stayed and waited g I dropped the car off on time at 10AM. At 3 PM I had heard nothing. I called and was told because I dropped the car off those who stayed and waited got precedence. I was told it would be another hour. I called at 4. Still not done. I’m glad I checked abut getting a ride or I would have been stranded with no car. Car was done at 5. More

Oil filter leaked all over our driveway husband had to tighten it have a picture tighten it have a picture More

Excellant service dept. Lou Cerota is the best and only sales rep I will deal with. Lou Cerota is the best and only sales rep I will deal with. More

This is my 4th vehicle purchased with this dealership and it has always been a pleasurable experience. Also the same staff has been there each time which really says a lot! it has always been a pleasurable experience. Also the same staff has been there each time which really says a lot! More

I had my Cadillac XT6 servised and the service team made it quick and easy. it quick and easy. More

This bears repeating. I never was a user of dealer services until I bought my Buick here. Now I use them for all my work. They are efficient, dependable and service person I never was a user of dealer services until I bought my Buick here. Now I use them for all my work. They are efficient, dependable and service personnel are always courteous and caring. More