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Pellegrino Buick GMC - Service Center

Williamstown, NJ

4.5
204 Reviews

204 Reviews of Pellegrino Buick GMC - Service Center

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December 15, 2022

Service center employees were pleasant and competent. My car was serviced in a timely manner. More

by IKLEPAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Cerota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Pellegrino Buick GMC responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 13, 2022

I've been coming to you guys since I bought my truck there 7 1/2 years ago with all my work. Very disappointed with a few things this time. One, I was quoted by Mark a price of $681.17. The price ended More

by ghast82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark
Dec 16, 2022 -

Pellegrino Buick GMC responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to our Sales Manager, Craig Fahr, at 856-629-0101 or craig@pellegrinopbg.com at your earliest convenience to discuss how we can turn this experience into a positive one.

December 11, 2022

Very irresponsible. . disrespectful sales person. Poor performance Never going back there again Had to pay for a battery that they never changed More

by JAYDENMARIE0902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Mancini
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Pellegrino Buick GMC responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to our Service Manager, Steve Perkins, at 856-629-0101 or stevep@pellegrinopbg.com when you have a chance. Thank you, and we look forward to hearing from you.

December 09, 2022

I dropped my car off Monday night for an oil change appointment at 9am on Tuesday and did not get my car back until Wednesday afternoon at 4:30. An oil change should not be +2 days More

by JENNYMCG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Dec 13, 2022 -

Pellegrino Buick GMC responded

Thank you for taking the time to leave us feedback about your experience with us. Please contact our Service Manager, Steve Perkins, at 856-629-0101 or stevep@pellegrinopbg.com when you have an opportunity, and we will be more than happy to try and turn your experience around.

December 09, 2022

Leonard was so informative and courteous. ! Service department was Also excellent and proficient. Thank you. More

by TJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonard Dietz
Dec 13, 2022 -

Pellegrino Buick GMC responded

We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

December 09, 2022

I’ve come to expect excellent service from Pellegrino. To me, quality service is more important than the original purchase. So far- - - so good. Thanks! More

by PATSCATS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Cerota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Pellegrino Buick GMC responded

Your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know!

December 08, 2022

Great sales team work well together very nice highly recomended. good service and parts dept More

by Cobaltbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Haltzman
Dec 12, 2022 -

Pellegrino Buick GMC responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 06, 2022

I had an awesome experience! In and out for my vehicles service. I waited onsite and was completely happy. More

by HBURHENNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept
Dec 09, 2022 -

Pellegrino Buick GMC responded

We are so happy to read such a great review about Pellegrino Buick GMC, INC.! We look forward to your next visit! Take care!

December 03, 2022

Very accomodating. Explained how long it would take to complete the service and also helped set radio station. Waiting area and restroom very clean. Nicely decorate More

by mebpost
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department and check in person
Dec 06, 2022 -

Pellegrino Buick GMC responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 02, 2022

Always a pleasure working with Lou! My whole family buys from him. He makes buying a car easy and painless. More

by ANGELEMARZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Cerota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Pellegrino Buick GMC responded

We're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. We hope to see you soon!

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