Pellegrino Buick GMC - Service Center

Dropped off he night before for SERVICE NEXT DAY 7:30 am for Just oil change never heard called at 1:30 COULD NOT LOCATE ANY ONE IN SERVICE???? Bonnie said she would have some one call never ever got a call for Just oil change never heard called at 1:30 COULD NOT LOCATE ANY ONE IN SERVICE???? Bonnie said she would have some one call never ever got a call so unprofessional??? WE WENT INSTEAD AT 1:30 TRUCK STILL PARKED IN THE SPOT SINCE THE NIGHT BEFORE? Saw them at 1:45 TAKE THE TRUCK for Service GOT A Call on my home number not cell that it was ready REALLY 15 MINUTES at 2:00 Pm ???????hope you did a good JOB???? Yet tell my husband $60.00 to rotate tires never even checked tire PRESSURE got NOTICE said LOW TIRE PRESSURE WORST SERVICE Dealer ever???YOU NEED TO GET BETTER PEOPLE IN THERE??? Always have excused since 2019???????????? More

Work was done well and got me out the door quickly. Very satisfied with overall experience. Very satisfied with overall experience. More

VERY PLEASED with the service, estimate, speed of repair and the professionalism of the Service Dept from the Service Writers to STEVE the Manager. I was kept informed as to the progress of the work being d and the professionalism of the Service Dept from the Service Writers to STEVE the Manager. I was kept informed as to the progress of the work being done. My Yukon was clean and ready to go when they said it would be. I have been a customer for about 18 years and have faith in everyone I have dealt with at Pellegrino's. From the Sales Dept., LOU to STEVE in the Service Dept. and the Service Writers, they are are hard to beat. More

The service department was very friendly and efficient on setting up appointment and delivering my vehicle in timely manner. Thank you service team. setting up appointment and delivering my vehicle in timely manner. Thank you service team. More

WE have had our Pellegrino 2017 Terrain, now going on 6 years. Their Service Department has Always been excellent! BJW years. Their Service Department has Always been excellent! BJW More

Said they had parts in for my heated seats. Had car all day only to tell us they didn’t have them. Very frustrating experience. Still haven’t heard from a manager as promised Had car all day only to tell us they didn’t have them. Very frustrating experience. Still haven’t heard from a manager as promised More

Great service always when we go there for services and sale s and service is proper and on the record sale s and service is proper and on the record More

It was good and didn't take as long they thought. Everyone was nice and service waiting room was nice Everyone was nice and service waiting room was nice More

Service preformed excellently and in a timely manner. Serviced for factory recall. Easy to make appointment. Serviced for factory recall. Easy to make appointment. More

Service center employees were pleasant and competent. My car was serviced in a timely manner. My car was serviced in a timely manner. More