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Pellegrino Buick GMC - Service Center

Williamstown, NJ

4.5
171 Reviews

171 Reviews of Pellegrino Buick GMC - Service Center

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March 06, 2023

Very customer friendly In service On time All items were checked and done on time More

by GJSTRUCKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Cerota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Pellegrino Buick GMC responded

We are very happy to have provided you with such a positive experience! We hope you have a great day!

February 20, 2023

Another great service experience at Pellegrino GMC. The service staff is very attentive and professional. Recommend to anyone looking for a honest and friendly staff More

by Jimd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Haltzman
Feb 22, 2023 -

Pellegrino Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Pellegrino Buick GMC, INC.. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

February 19, 2023

Professional, quality and quick service and always try to make a pleasant visit for me More

by JIMHIVELY57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Cerota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol Coalson
Feb 22, 2023 -

Pellegrino Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

February 15, 2023

I was pleased with my service at Pelligrino Buick. I was taken promptly and was finished in a reasonable time. They are always great when I come in for service. The place is clean and bright and ha More

by peace4all20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Coalson
Feb 19, 2023 -

Pellegrino Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Pellegrino Buick GMC, INC.. Please don't hesitate to reach out to us if there's anything more we can do!

February 02, 2023

Not impressed, all future work will go to another dealership. I should not have been charged for a tool that a GM mechanic should already own. More

by HPCLAUSEN
Recommend Dealer
No
Employees Worked With
Service dept
Feb 06, 2023 -

Pellegrino Buick GMC responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us our Service Manager, Steve Perkins, at 856-629-0101 or stevep@pellegrinopbg.com. Take care!

February 01, 2023

This dealership is the Great! ! Service department was great at this visit!!!The sales team is friendly , knowledgeable and always looking out for their customers! Lou Cerota is More

by TELEPHONEGIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Fahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Cerota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James in Service was friendly and helpful!!
Feb 05, 2023 -

Pellegrino Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 31, 2023

They are super friendly and courtesy. The place is clean and bright. Have a good day More

by BARBERRT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Lukac
Feb 05, 2023 -

Pellegrino Buick GMC responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 20, 2023

Thanks for taking care of my car on a short notice. It meant a lot to me. More

by LADYCLEMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man who fixed the tire
Jan 24, 2023 -

Pellegrino Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Pellegrino Buick GMC, INC. and we hope to see you again soon!

January 17, 2023

Dropped off he night before for SERVICE NEXT DAY 7:30 am for Just oil change never heard called at 1:30 COULD NOT LOCATE ANY ONE IN SERVICE???? Bonnie said she would have some one call never ever got a call More

by pinkflamingo8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Fahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Lukac
Jan 21, 2023 -

Pellegrino Buick GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (856) 237-1227 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 15, 2023

Work was done well and got me out the door quickly. Very satisfied with overall experience. More

by smitty7973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service writer
Jan 20, 2023 -

Pellegrino Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Pellegrino Buick GMC, INC. and we hope to see you again soon! We can't wait to see you again, have a great day.

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