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Pellegrino Buick GMC - Service Center

Williamstown, NJ

4.5
202 Reviews

202 Reviews of Pellegrino Buick GMC - Service Center

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January 22, 2024

***UPDATE*** I spoke with the Service Manager and he has resolved my issues. Thank You Total ripoff! Charge you for doing NOTHING! Took it in for “Service Lights” were coming on! Had my car for 5 days. Ma More

by Vicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
January 16, 2024

The service was supposed to take 3 hours. I dropped the car off on time at 10AM. At 3 PM I had heard nothing. I called and was told because I dropped the car off those who stayed and waited g More

by FULGENTIUS1
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept staff at desk
January 15, 2024

Oil filter leaked all over our driveway husband had to tighten it have a picture More

by KLS700
Recommend Dealer
No
Employees Worked With
Service
January 06, 2024

Excellant service dept. Lou Cerota is the best and only sales rep I will deal with. More

by KCSMOTORSPORTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Cerota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol Coalson
December 30, 2023

I had my Cadillac XT6 servised and the service team made it quick and easy. More

by JOE.COX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni
December 30, 2023

This is my 4th vehicle purchased with this dealership and it has always been a pleasurable experience. Also the same staff has been there each time which really says a lot! More

by LIZHEPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2023

This bears repeating. I never was a user of dealer services until I bought my Buick here. Now I use them for all my work. They are efficient, dependable and service person More

by cwp338
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All im service
December 21, 2023

Everyone that checks you in Toni and Rich my mechanic are the best Thats why I buy my vehicles here they are 1 on 1 The other girls is service are wonderful as well...... More

by rosewohlfarth
Workmanship
Recommend Dealer
Yes
Employees Worked With
Toni and Rich
December 21, 2023

Very good experience from start to finish No wait and service was done promptly Thank you More

by CPMURPHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name
December 19, 2023

Keep your car on the lot for a couple of days before they work on it. More

by NANCYMAC2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lou Cerota
5.0
This rating includes all reviews, with more weight given to recent reviews.
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