Pellegrino Buick GMC - Service Center
Williamstown, NJ
290 Reviews of Pellegrino Buick GMC - Service Center
Didn't like the fact I had a six month check up and was told need tires and alignment and refused..but got their to retrieve my car just for them to try and charge me for a oil change that I just got 2 wee told need tires and alignment and refused..but got their to retrieve my car just for them to try and charge me for a oil change that I just got 2 weeks prior..not good at all More
Terrible Was told a loaner car would not b available for 2 weeks. I waited the 2 weeks and on appointment day when I was dropping off I was told there were no loaner cars available. They provided a car for 2 weeks. I waited the 2 weeks and on appointment day when I was dropping off I was told there were no loaner cars available. They provided a car from enterprise. I was told I would have to pick up the tax on the rental it was only 9 dollars but it was the point. I was told I was going to an update on the recall work I was not called. I was given a time of 430 to pick up I waited till 5 and still waited 20 mins More
Service Department is very efficient. Betsy kept me informed every step of the way. Appointments were scheduled, kept and expectations were set and met. I felt confident from the start Betsy kept me informed every step of the way. Appointments were scheduled, kept and expectations were set and met. I felt confident from the start and will be returning for sure. More
The service was excellent. The staff was friendly and courtesy. The was neat and clean. I was very pleased. The staff was friendly and courtesy. The was neat and clean. I was very pleased. More
The ladies at the service center are great. I only have a problem getting my truck fixed. It’s been a year now and still can’t fix my radio. It’s time to use the lemon law. I only have a problem getting my truck fixed. It’s been a year now and still can’t fix my radio. It’s time to use the lemon law. More