Pellegrino Buick GMC

Awesome service experience every time So I've been going to Pellegrino Buick Gmc for a long time to purchase vehicles and I've always written reviews about my purchases and the experience So I've been going to Pellegrino Buick Gmc for a long time to purchase vehicles and I've always written reviews about my purchases and the experience I've had, but I've never written a review about my service experience. I always take my vehicles for normal maintenance as well as things that have gone wrong to Pellegrino. Bob is always there to help me with my service needs. I call and am always able to get an appointment when I need and want to come in, sometimes even the same day. Bob always makes sure my wait time is short no matter what I brought my vehicle in for. The longest I've ever waited for a vehicle is an hour and that's even getting new brakes, oil change, tires rotation. Ive only had to leave my vehicle overnight once and I was given the same exact vehicle as I have to use while my truck was in the shop. Sometimes it's difficult to get a vehicle to use as large as mine, but they always find a way because they know I have five kids and need the room. My youngest daughter is always with me and all the men and women at the service desk make her feel completely comfortable and she always leaves with a big smile! Bob Rico is awesome and I definitely recommend Bob to everyone for their service needs! More

Purchased new vehicle Our Salesman, Lou Ceroto, was excellent to work with. When we initially stopped into Pellegrinos to look at cars, he assisted us readily, no pressure Our Salesman, Lou Ceroto, was excellent to work with. When we initially stopped into Pellegrinos to look at cars, he assisted us readily, no pressure, letting us take our time looking, asking many numerous questions, taking the vehicles for a test drive. When we decided to purchase a 2017 GMC Acadia he helped find us exactly the vehicle we wanted. Lou is very friendly and pleasant to work with. He made our purchase very pleasant and put up with all of our questions. We would highly recommend Lou to future purchasers of Buick GMC Pellegrinos of Williamstown, NJ More

Great experience from start to finish I went here after I got the run around from another dealership. I called first and spoke to Steve, I let him know I was looking to lease for the first I went here after I got the run around from another dealership. I called first and spoke to Steve, I let him know I was looking to lease for the first time and wanted to trade in my current car and use it as money down. Steve told me he would call me back and literally got back to me in 5 minutes and told me he would be able get it done and I wouldn't have any issues. I went right down to the dealership and they had me in a new 2016 GMC Terrain in 20 minutes. Hands down this was the best experience I've ever had getting a car. Steve made the entire process so simple and easy and without any pressure.. I gave Pellegrino 5 stars because Steve and everyone there provided excellent service making sure I was happy and I truly left with a great experience. I will continue to be a loyal costumer of Pellegrino!!!! More

It was wonderfull Lou Cerota was very helpful and nice. I found he helped me find a beautiful car and worked to get me a great deal on it..Everyone there was polite . I Lou Cerota was very helpful and nice. I found he helped me find a beautiful car and worked to get me a great deal on it..Everyone there was polite . It was a good experience Lou is very professional. .JoAnn Ripoli More

Wonderful experience I've been leasing cars for about a decade now, my experience at pellegrino was surely the easiest. My father had purchased a Buick with them a few yea I've been leasing cars for about a decade now, my experience at pellegrino was surely the easiest. My father had purchased a Buick with them a few years ago and highly rexcombded the dealership. We worked with Denny Pratta , he welcomed us the minute we walked in the door. He was friendly , and honest from the start. He wasn't pushy or trying to sell us on something we didn't really want as other dealerships have done in the past. He made the process light and simple and we couldn't be happier with our experience and our purchase! He along with the whole dealership has made repeat customers out of my husband and I. More

PERECTION BY LOU CEROTA! GREAT DEALERSHIP ALL EMPLOYEES WERE VERY HELPFUL AND PROFESSIONAL GREAT CUSTOMER SERVICE LOU WAS EXCELLENT! HE ANSWERED ALL MY QUESTIONS! WALKED GREAT DEALERSHIP ALL EMPLOYEES WERE VERY HELPFUL AND PROFESSIONAL GREAT CUSTOMER SERVICE LOU WAS EXCELLENT! HE ANSWERED ALL MY QUESTIONS! WALKED IN AT 10 AM AND WALKED OUT A SHORT TIME LATER WITH A NEW VEHICLE! More

New Car Buying Experience I have been dealing with this dealership since it's inception in Williamstown NJ. I have not had any problem with Sales or Service.........the Serv I have been dealing with this dealership since it's inception in Williamstown NJ. I have not had any problem with Sales or Service.........the Service Department has always been there for me and my vehicles. Always friendly, competent and on-time. The sale of a vehicle is a relatively short process; whereas the Service Department is an on-going relationship with the vehicle. I value that relationship. Sales...... I have dealt with the same Sales Associate throughout the years. That should say something about the trust and confidence that I have in him. Lou Cerota has always been there for me during my many purchases. He thrives on courteous, friendly and knowledgeable service. It is always a pleasure to deal with Mr Cerota. I can't say enough about him; but dealing with him is ALWAYS GREAT!! Over 25 years and numerous vehicles with the same sales associate has to tell you that this is the person to deal with. Always a killer smile, a handshake, a vast amount of knowledge......and TRUST!! A true professional in every way. My GO-TO sales associate....every vehicle, every time. ALWAYS a pleasureable experience. Thank you, Lou. More

EASY AND FAST I'VE BEEN DEALING WITH LOU CEROTA FROM THIS DEALER SHIP FOR AT LEAST 23 YEARS AND HE MAKES THE DEAL SO FAST AND EASY.WHEN I WAS FIRST STARTING OUT WIT I'VE BEEN DEALING WITH LOU CEROTA FROM THIS DEALER SHIP FOR AT LEAST 23 YEARS AND HE MAKES THE DEAL SO FAST AND EASY.WHEN I WAS FIRST STARTING OUT WITH MY OWN CREDIT LOU WAS ABLE TO GET ME APPROVED AND AT A NICE FINANCE RATE.THEY WILL ALWAYS HAVE MY BUSINESS. More

I had a tremendous experience working with Lou Cerota This is my third car purchase from Lou Cerota at Pellegrino Buick GMC and the reason I am a repeat customer. Lou, took the time to review all my auto This is my third car purchase from Lou Cerota at Pellegrino Buick GMC and the reason I am a repeat customer. Lou, took the time to review all my automobile options, took me out for multiple test drives, without any pressure or an aggressive approach. I felt he treated me as a family member and had my best interest throughout the process. I do recommend Lou Cerota and the dealership to anyone and I appreciate the excellent customer service. I am a completely satisfied consumer. Anthony Christy Jr. More

A Great Experience After losing my car to a flood, I visited Pellegrino to explore my options of a new car purchase. Lou Cerota was extremely informative and helpful. After losing my car to a flood, I visited Pellegrino to explore my options of a new car purchase. Lou Cerota was extremely informative and helpful. He was knowledgeable, professional, and answered all my sporadic questions. This is the 2nd car Lou has sold me and I would highly recommend him to anyone as he is genuine, non agressive, and sincere about helping you through your decision. Thanks! More