Pellegrino Auto Sales
Batavia, NY
Filter Reviews by Keyword
By Type
Showing 684 reviews
Awesome experience!!! Joe Pellegrino is GREAT! He was not your typical pushy salesman, was very patient and allowed me to make the decision on my own and even stayed late on the day that I picked the car not your typical pushy salesman, was very patient and allowed me to make the decision on my own and even stayed late on the day that I picked the car up since I was driving 2 hours to pick it up. When I picked up the vehicle, it was sparkling... Looked better then when I test drove it and had a full tank of gas. Major plus since I went from a small car to an SUV. For price I only rated it a "4" because goodness cars are expensive! Overall though it was a great experience and I will definitely buy my next vehicle there. They have gained a customer for life :) Signed... A happy owner of a 2007 Ford Explorer Eddie Bauer Edition. More
I was very happy with my expriance at Pellegrino Auto Sales. I believe that Pellegrino Auto Sales do what they can to give customers the best experience. Sales. I believe that Pellegrino Auto Sales do what they can to give customers the best experience. More
My Wife had a great experience buying our used car from Pellegrino's Auto Sales. We worked with Guy Pellegrino and he was extremely professional, helpful, and honest. We got a great price on the Jeep Wra Pellegrino's Auto Sales. We worked with Guy Pellegrino and he was extremely professional, helpful, and honest. We got a great price on the Jeep Wrangler we purchased and he gave us a very fair value for our trade-in. I've already recommended Pellegrino's to 2 friends and I just picked up my Jeep an hour ago. We drove over 30 miles to get to Pellegrino's and will do it again next time we need a great used car. More
Very good deal. They listened to what I needed. Joe worked within my price range... Got me a better deal than I expected! He delivered the vehicle sooner than he projected. Took care of all of the pa worked within my price range... Got me a better deal than I expected! He delivered the vehicle sooner than he projected. Took care of all of the paperwork. Excellent experience! More
We loved working with Guy at Pellegrino's. I was not sure what I was looking for and Guy found the perfect vehicle for me. He was able to beat a competitor's price and gave us quality service. sure what I was looking for and Guy found the perfect vehicle for me. He was able to beat a competitor's price and gave us quality service. More
I had a great overall experience at Pellegrino. I was helped very quickly and with great professionalism in all aspects of the sale. I felt important and felt like I was listened to about what I was loo helped very quickly and with great professionalism in all aspects of the sale. I felt important and felt like I was listened to about what I was looking for, and then matched up with a great vehicle that had everything I was looking for at a price I wanted and could afford. More
purchased a 2000 honda civic. tires would pass inspection, however not good for winter. Guy said he would give me new tires he already had in stock. car was in good shape, just normal rare, couple inspection, however not good for winter. Guy said he would give me new tires he already had in stock. car was in good shape, just normal rare, couple scuff marks. he got me financed at a good rate with a decent monthly payment. he gave me a 30 day/1000mi. warranty, which he did NOT have to because it was over 100,000 miles. he filled up the gas tank, changed the oil, etc. I bought a fuel filter, and they put it on with no problem. He went above & beyond in my opinion. I drove home. the next day I wanted to change out the hubcaps. Come to find out the 2 front bolts on each front tires would not come off. I ended up snapping one in half. Called guy, said to take it somewhere local. In the process, that mechanic broke off 2 more studs! He quoted me $600 to have both sides fixed. I was furious. Guy told me to get it towed back to Batavia which is 31 miles away, and they would take care of it. $120 was spent out of pocket between having it towed and having the other mechanic look at it. Pellegrino's fixed it for me. they replaced all the wheel studs in the front. I picked it up, left the parking lot, and there was a bad rubbing noise coming from the rt/ft tire. I turned around and told them. They fixed that problem on the spot. I left for home again and about halfway there, there was a horrible noise coming from the left/front when i braked. Did not make that noise when i first took it for a test drive. plus it sounds like it needs struts, horrible "thunking" sound. Not the dealerships fault. These problems are inconvenient and expensive to fix. I guess this is a "buyer beware" situation. The dealership was good at fixing the immediate problem, and technically, they did not have to fix anything. But Guy did the right thing. So I rate this dealership high. Fact is the car is almost 12 years old, things will happen. I wanted a honda civic, because of the excellent gas mileage and reliability. they are hard to find. More
They Made buying my new car a breeze. Its usually such a head ache.Every other dealership ive been to has taken to sign paper work. They are usually rude too. It will buy any other vehicle from them. For th head ache.Every other dealership ive been to has taken to sign paper work. They are usually rude too. It will buy any other vehicle from them. For the first time I dont feel like I got taken. They're honest and don't try and hide things like other used car dealers. More
We bought a 2004 GMC Envoy from these guys almost 3 years ago. And it is still a great vehicle. The reason I am writing this so long after the sale is because I kick myself for not buying from there again ago. And it is still a great vehicle. The reason I am writing this so long after the sale is because I kick myself for not buying from there again when we needed another vehicle recently. I went to a different dealer a couple of months ago and I have now found out why the ratings weren’t so good on that one. That has been a nightmare! When things go so well, as they did with my purchase from Pellegrino’s, you tend to forget how nice it was. That is until you go somewhere else and get burned. I guess I assumed every place should be as good as Pellegrino’s. They definitely set the standard of excellence for how a car dealer should operate. I have always passed them on by word of mouth. I regret not spending the time to write here how good my experience was. I see all positive reviews here, and that means a lot. I want everyone to realize just how great these guys are to deal with. Their honest and non-pushy attitude is what I liked most, and their willingness to work with you. Next time I won’t be in such a hurry to get a vehicle, and I will wait until they have what I am looking for. Pellegrino Auto Sales is the only place I would recommend to anybody looking to buy a used car; these guys are great to work with. More
Guy was great to work with. I was very specific with what I wanted and he searched until he found exactly the car I asked for. It's my second vehicle that I've purchased from Pellegrino Auto Sales and what I wanted and he searched until he found exactly the car I asked for. It's my second vehicle that I've purchased from Pellegrino Auto Sales and I will continue doing business with them. I love my car! More