Pellegrino Auto Sales
Batavia, NY
Filter Reviews by Keyword
By Type
Showing 684 reviews
I visited Pellegrino Auto sales web site and found exactly the vehicle I was looking for and in my price range. I sent an email requesting to look at the vehicle and they had it ready the next morning exactly the vehicle I was looking for and in my price range. I sent an email requesting to look at the vehicle and they had it ready the next morning. The vehicle had a couple issues that I brought up to Guy Pellegrino. He assured me they would be taken care of. We made the deal and at a very good percentage rate. When I picked the truck up all the previous issues were taken care of with new tires added to my pleasure. Great experiance. More
I searched the internet to find a used car and came across Pellegrino Auto Sales. The web site was user friendly and the vehicles were great! My husband and I made the drive to Batavia (approx. 50 min across Pellegrino Auto Sales. The web site was user friendly and the vehicles were great! My husband and I made the drive to Batavia (approx. 50 min). The 2012 Ford Edge was beautiful, just like Guy had said. He worked with me to research banks to get the best rate, carefully dealing with my credit, which I expressed was important to me. I purchased the car two days later. The office is immaculate and comfortable. The staff was very pleasant making us feel at home. All of the cars on the lot were detailed; no junk sold there. I read reviews prior to making my decision to contact the dealership and they were right on. Pellegrino's lives up to the great reviews and they are not pushy like other dealerships who start off nice, run your credit score down and then are not available when you have an issue. Make Pellegrino Auto Sales your first stop when searching for a vehicle. More
I had my mind set on a Chevy Avalanche and looked at 4 different dealerships that showed the truck online. I went to all of them to decide which one I liked the best. I drove out to Batavia (about 1 hour different dealerships that showed the truck online. I went to all of them to decide which one I liked the best. I drove out to Batavia (about 1 hour from my house) to test drive the truck. I immediately felt at home and all my questions and concerns were addressed. I have had bad experience with dealerships in the past so I was very cautious. I felt most comfortable with this dealership more so than the other 3. I bought the truck about a month ago. Not long after I had a problem with the gas gauge and speedometer. I was so upset because something similar had happened to me before at another dealership and they would not fix it. I was nervous to call and when I did Guy said "no problem bring it in whenever you can and we will get it fixed right immediately. I did and the truck is perfect! Wow! That really happened. Trust me most dealerships will give you the "it's your problem now or you must of broke it line". It was even ready for me to pick up earlier than expected. Thats's great service and hard to find nowadays. Guy, Joe, and Melissa helped me with my paperwork and scheduling the repair. They all deserve 5 stars! More
I literally emailed guy pellegrino and told him what I was interested in, what I had for a trade in, and my personal info. I told him to see what he could do without wasting my time or his. He called the was interested in, what I had for a trade in, and my personal info. I told him to see what he could do without wasting my time or his. He called the next day and told me to come down and drive my new soon to be truck. Went and drove it, loved it and followed through with the deal. No hassle, no hounding, definitely a for the people dealership and prices are great. Thousands cheaper that other local dealers. More
Joe Pellegrino was very pleasant and made my purchase simple and fun. He was professional, kind, helpful, and made everything easy for me. He even color coded the contracts! I couldn't have asked for a b simple and fun. He was professional, kind, helpful, and made everything easy for me. He even color coded the contracts! I couldn't have asked for a better experience. It wasn't stressful at all. Definitely recommended! More
Outstanding people with a down home experience. Having Outstanding people with a down home experience. Having worked with high pressure salespeople in the past it is a pleasure to deal with the pleasant Outstanding people with a down home experience. Having worked with high pressure salespeople in the past it is a pleasure to deal with the pleasant people here. They have stood behind their vehicles and done what they say they will do without question. Will go back again. More
Upfront. My wife owns a small business - so we believe in small business. Pellegrino Auto is exactly that and we can relate. We quickly negociated. Filled the paperwork. They even fillup the gas tank in small business. Pellegrino Auto is exactly that and we can relate. We quickly negociated. Filled the paperwork. They even fillup the gas tank and I was on my way. A few technical things were not completed at delivery which I figured it out quickly by finding the info on-line. (Owner Manual was missing). Great service - good quality cars. Will review again in a few months - rating the quality of the used car. More
This was the second vehicle I purchased from Pellegrino Auto Sales. Guy and Joe are very professional and easy to deal with. I have always had a positive sales and service experience with them. Auto Sales. Guy and Joe are very professional and easy to deal with. I have always had a positive sales and service experience with them. More
This dealership has a very inviting choice of vehicles to choose from. Guy was very generous with his time, as I wasn't sure about which vehicle I was leaning towards purchasing. He never pressured me to mak choose from. Guy was very generous with his time, as I wasn't sure about which vehicle I was leaning towards purchasing. He never pressured me to make any decisions before I was ready to. Actually, he located a vehicle he thought I might be interested in, had it at his dealership for me to look at, and still, no pressure. That was the vehicle I ended up buying. Which showed me he listened to everything I had said about what I was looking for in my vehicle. And since I shopped for almost 1 year prior to my purchase, I dealt with many dealerships that I was very unhappy with. I will definitely recommend this dealership to anyone looking for a vehicle. As I drove my Ford Edge out of the parking lot, it was detailed beautifully inside and out. And Guy took the time to make sure I was familiar with my vehicle before I left. These things all mean a lot to a single older female when it comes to making a big purchase such as this. More
Been putting this off for too long but I've had more experience with the shop now so I can be more in depth. Back in April I needed to sell my Jeep Wrangler to accommodate my growing family (try fitting experience with the shop now so I can be more in depth. Back in April I needed to sell my Jeep Wrangler to accommodate my growing family (try fitting a full car seat in a Wrangler!) and I wound up at Pellegrinos based on these reviews. I worked with Joe, who was straight forward, honest, and seems like a great guy. He gave me a solid deal on the Wrangler and got me in to a same year (06) same mileage Grand Cherokee for MUCH less than I was paying on the Wrangler. The trade went quick, smooth, and my wife and I were very happy. Fast forward to this month, we were noticing the Cherokee was a little "bouncy" in back. Long story short it needed a new rear suspension. Not a sign of the dealership, it was a used truck and these things happen. This time I worked with Guy to have the service done, also an honest and overall nice guy. He negotiated with the warranty provider to get the parts and work done. Picked the truck up today and I think it drives even better than when I first picked it up. It wasn't the fastest turnaround, but between their remodeling and waiting on parts it certainly wasn't unreasonable. Summed up, these guys are a solid local dealership who do good business. I feel absolutely confident recommending them over the big time dealers I have worked with in the past. No pressure, honest, and decent prices on good used vehicles. I'll be coming back when I'm finally ready to retire my other truck. More