Pellegrino Auto Sales
Batavia, NY
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Bought Equinox Really great service. My father purchased a car for my family as a gift for our new baby. We needed something larger to accommodate our expanding fami Really great service. My father purchased a car for my family as a gift for our new baby. We needed something larger to accommodate our expanding family. He was able to make the purchase from Florida, while Jeremy put everything together from registration, insurance, inspection- detailing- we literally walked in and five minutes later walked out with a beautiful, clean 2010 Equinox. I spoke with Jeremy several times via phone and he was easy to get a hold of as well as making this unique buying situation, a priority so that I might pick up the car around my crazy schedule. More
Still helping me three months after the sale Melissa, I need to give you a shout out! Three months after I bought my amazing car I needed to change the registration to my state. I went to the DMV Melissa, I need to give you a shout out! Three months after I bought my amazing car I needed to change the registration to my state. I went to the DMV (blah) and had all of paperwork, including my lein title, but they said I needed a bill of purchase. Of course I didn't have it, so I called Pellegrino Autosales in a panic. Not only did Melissa have it faxed over in minutes, she said, "call back if you don't have it within 5 minutes." When I didn't call (it came through in two minutes) she still called me to make sure I was all set. Talk about going above and beyond, with nothing but the kindest of tones. This is the consistent service I, and everyone I know receives. More
Great and speedy service Walked in and test drove a Subaru. Jermy did everything he could to get us to walk out with our car. Two days later got the call we were approved and Walked in and test drove a Subaru. Jermy did everything he could to get us to walk out with our car. Two days later got the call we were approved and got to bring our car home all within a few days. Jeremy was very knowledgeable and an outstanding sales man. Definitely a 5 star rating from me and recommend anyone seeking a car to go to them. More
A very nice family-like atmosphere. Everything has been great so far. However, sure wish that the service department were open later--at least until 6PM. That way I would not be so hard Everything has been great so far. However, sure wish that the service department were open later--at least until 6PM. That way I would not be so hard pressed for time. Just a suggestion. Have a great day Darin A. Lawyer More
Great friendly service Let me test drive as many cars as I needed to. No pressure sales. Even with less than perfect credit was able to get a deal done. Let me test drive as many cars as I needed to. No pressure sales. Even with less than perfect credit was able to get a deal done. More
Great relaxed friendly environment Great relaxed environment, never pressured into anything. I was going to make a comment about the tires only to find when I came to pick it up with no Great relaxed environment, never pressured into anything. I was going to make a comment about the tires only to find when I came to pick it up with no prompting from me they had already replaced the tires. The transaction was smooth and easy, and Guy continues to be available to work with you if anything arises after the sale. Seems to be a very class act and I look forward to dealing with them in the future! It was a true pleasure to work with Gut as well as Melissa, would highly recommend this dealership to anyone looking for a quality used vehicle. More
Great service The process was quick and easy. Great experience with great service. Will definitely recommend to friends. I plan on returning for another vehicle The process was quick and easy. Great experience with great service. Will definitely recommend to friends. I plan on returning for another vehicle in the future. More
Was dismayed at first, but things turned around for us. Things had turned around for us--in regards to purchasing 2009 Nissan Sentra. On March 3 2018, another buyer had purchased the car from under us(did n Things had turned around for us--in regards to purchasing 2009 Nissan Sentra. On March 3 2018, another buyer had purchased the car from under us(did not get an opportunity to even see the car) Was not the the dealership's fault. However, come Monday--the following week. The deal fell through.(buyer was not able to take delivery,personal reasons) My son and myself were able to drive from Rochester to Batavia, in order to meet Mr. Pellegrino. They showed kindness, compassion, and beyond. Mr. Pellegrino provided a rather detailed history record on the Nissan, and mentioned to us about the parts that were replaced. (Super Job) From our personal experience, these guys were great, even though I was not at first.(my apologies) Thank you again Pellegrino Auto. Fine group of people. More
Terrific Service Joe sold me a Saturn Vue. Very nice facility and clean to boot. Had to take care of a couple things with the car and the staff there took care of me a Joe sold me a Saturn Vue. Very nice facility and clean to boot. Had to take care of a couple things with the car and the staff there took care of me and overall the help at the desk was terrific. I'm from Buffalo but I'd recommend taking a look at this place in Batavia as they know how to take care of customers. -Fred More
Excellent service I recently purchased a 2014 Jeep Patriot and Guy, as always, was very helpful and friendly. He has great knowledge about the vehicles and doing all t I recently purchased a 2014 Jeep Patriot and Guy, as always, was very helpful and friendly. He has great knowledge about the vehicles and doing all the paperwork. He explained what every form meant, is very honest, and easy to do business with. All the staff there is friendly with excellent customer service. He treats us like family and always makes sure our needs are met. We have done business with Guy in the past and will continue to do so. Thank you Pellegrino's Auto Sales for giving us excellent service! More