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Pellegrino Auto Sales

Batavia, NY

4.5
684 Reviews

4060 Pearl Street Road

Batavia, NY

14020

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Showing 684 reviews

September 27, 2018

Great people, great deal, great dealership! I found Pellegrino Auto Sales through a vehicle online and stopped in for a test-drive. I spoke to Joe on the phone prior to my arrival and he helped More

by stevenbcatalano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pellegrino
September 21, 2018

Unprofessional! I went there to purchase a truck, got pre-approved and found a truck that I fell in love with. I went to get the deposit and bring back my paperwork a More

by Mike2241
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Pellegrino
Sep 21, 2018 -

Pellegrino Auto Sales responded

Mike, I'm sorry the truck you fell in love with sold. These things unfortunately happen when there is no deposit. I hope you understand that like Mcdonald's doesn't hold hamburgers, we do not hold cars. If there is no deposit, there is no sale. I can't tell you how many times people tell me they are gonna purchase and fail to do so. Deposits are made for commitment purposes that solidifies that you want to do business. You originally started this process on Wednesday September 12th and came in Wednesday September 19th to leave us a deposit and move forward. I personally sold the truck on Tuesday September 18th. I inquired with my office manager if it was sold. There was no deposit in house so therefore there was no sale. As far as your disappointment, I'm truly sorry but we tried to get you into another truck that was similar. But unfortunately it was an LT model and not an LS. This truck is more money. Nothing I can do about that. We did the best we can for you and I'm sorry it isn't good enough. I wish you best of luck in your search and I'm sorry we couldn't help you. Best Regards, Guy Pellegrino Pellegrino Auto Sales

September 20, 2018

Fantastic Experience I saw this M-Benz on Cargurus - excellent price with low miles and fully equipped as stated which more than met my expectations- when we called there More

by jeeponsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Pellegrino, Joe Pellegrino, Melissa Geissler
Sep 27, 2018 -

Pellegrino Auto Sales responded

Thank you so much for your review. I'm glad you are happy with the Mercedes and your experience with my dealership. Anything we can do for you in the future, please call on us. thanks again, Guy Pellegrino Pellegrino Auto Sales

September 20, 2018

Couldn’t be happier!! So happy with my car from Pellegrino!!! These brothers know how to run a business!! From the moment I walked in the door they were so accommodating an More

by ErinMarie123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime , Joe Pellegrino, Melissa Geissler
Sep 27, 2018 -

Pellegrino Auto Sales responded

Erin, Thank you so much!!! We appreciate your kind words and business. Anything we can do for you in the future, please don't hesitate to call. Thanks, Guy Pellegrino Pellegrino Auto Sales

September 17, 2018

Smooth Transaction I hate buying vehicles, but I have to say that this was one of the easiest, no hassle, buying experiences that I have ever had. Joe was a true profess More

by tlj96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pellegrino, Melissa Geissler
Sep 27, 2018 -

Pellegrino Auto Sales responded

Thanks for your review. This what we are after, making the experience enjoyable and easy. Anything we can do for you in the future, please call on us. thanks again, Guy Pellegrino Pellegrino Auto Sales

September 13, 2018

Friendly Professional & Knowledable We saw this Yukon on Cargurus - excellent price with low miles and fully equipped as stated which more than met our expectations- when we called there More

by Sherrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pellegrino
Sep 27, 2018 -

Pellegrino Auto Sales responded

Sherrie, Thank you so much for your most kind review of my dealership!!! I appreciate your business and if there is anything we can do for you in the future, please don't hesitate to call. thanks again, Guy Pellegrino Pellegrino Auto Sales

September 06, 2018

Fantastic Experience Saw the car I really wanted on the web sight, went in and Joe set up a test drive for me. Drove the car, talked with Joe about financing, filled out a More

by Celinda McQuistion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pellegrino, Melissa Geissler
Sep 27, 2018 -

Pellegrino Auto Sales responded

Celinda, Thank you for your review!!! I appreciate your continued support of my dealership and if there is anything I can do for you in the future, please don't hesitate to call. thanks again, Guy Pellegrino Pellegrino Auto Sales

September 05, 2018

Super Easy Car Buying Experience Had to find a car for my daughter and found Pellegrino on Cargurus. From the minute I contacted them to completing the deal their communication was e More

by Rob S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pellegrino, Jeremy Yasses, Melissa Geissler
Sep 27, 2018 -

Pellegrino Auto Sales responded

Rob, Thank you so much for the great review!!! Also, I appreciate you driving from such a great distance to business with us. Honestly its flattering. If we can help you with anything in the future, please call on us. thanks again, Guy Pellegrino Pellegrino Auto Sales

September 02, 2018

Our experience was excellent!! Pellegrino Auto Sales was great to work with. They helped get my husband into a great truck; everything was great. The service was great; they wer More

by Happy with our new truck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Yasses
Sep 27, 2018 -

Pellegrino Auto Sales responded

Wow!!! This is fantastic. This will never get old. I love to hear this!!! So glad you are happy with your experience. Anything we can do for you in the future, please don't hesitate to call. thanks again, Guy Pellegrino Pellegrino Auto Sales

August 22, 2018

vehicle emergency The engine on my trade-in blew up on my way to work. I called Pellegrino that day and had exactly the vehicle I wanted the next day at a very fair pri More

by SteveHagen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Pellegrino, Joe Pellegrino, Melissa Geissler
Sep 27, 2018 -

Pellegrino Auto Sales responded

Steve, Hope you are happy with the Tundra. Anything I can do for you in the future, please don't hesitate to call. thanks again, Guy Pellegrino Pellegrino Auto Sales

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