Pellegrino Auto Sales
Batavia, NY
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Great people, great deal, great dealership! I found Pellegrino Auto Sales through a vehicle online and stopped in for a test-drive. I spoke to Joe on the phone prior to my arrival and he helped I found Pellegrino Auto Sales through a vehicle online and stopped in for a test-drive. I spoke to Joe on the phone prior to my arrival and he helped start the process before I even arrived. When I met him at the dealership, he was friendly and easy to talk to. The entire buying process was comfortable and went smooth from beginning to end. Joe was very fair and transparent throughout the process. We called back to buy the car that day and had it in our possession in less than 2 days! The team there was friendly and helpful throughout the entire process, exceeding our expectations. This was by far one of the best and easiest experiences in purchasing a vehicle; I will gladly suggest them to friends and family and will be reaching out again when I need my next vehicle. More
Unprofessional! I went there to purchase a truck, got pre-approved and found a truck that I fell in love with. I went to get the deposit and bring back my paperwork a I went there to purchase a truck, got pre-approved and found a truck that I fell in love with. I went to get the deposit and bring back my paperwork after discussing with my wife. I got in my vehicle to drive there and JOE PELLEGRINO let me know that they had SOLD the very same truck that he was selling to me and that I was on my way to pay! It was GONE! So i decided to give them one last shot at finding a truck.. found yet another one that I decided to settle on... after i test drove it, and wasted my time, he then decided to let me know it was a little out of my price range and he wanted a trade- in, another $500 down on top of what I was already willing to put down, and an additional $150 a month! DON'T YOU THINK THAT SHOULD HAVE BEEN IMPLIED BEFORE DRIVING IT??? NOPE!! The communication was horrible, customer service was despicable.. 3 times he was chit chatting on his phone, I test drove a truck and when I got back he was assisting multiple other people before he even looked my way again, leaving me to feel as if i was nobody and I was wasting his time... HE WASTED MINE! I work 6- 12 hour shifts a week and this was my only day off to take care of this... This place is a joke and only out to gouge your pockets. They are unprofessional and the run around was absolutely ridiculous! More
Fantastic Experience I saw this M-Benz on Cargurus - excellent price with low miles and fully equipped as stated which more than met my expectations- when we called there I saw this M-Benz on Cargurus - excellent price with low miles and fully equipped as stated which more than met my expectations- when we called there was absolutely no pressure from Guy Pellegrino - we arrived the next day to look at it and were met by friendly and helpful staff including Joe and Guy Pellegrino - My new vehicle was inspected, cleaned with an oil change completed on our arrival to take possession - super fast and easy way to buy a vehicle :) More
Couldn’t be happier!! So happy with my car from Pellegrino!!! These brothers know how to run a business!! From the moment I walked in the door they were so accommodating an So happy with my car from Pellegrino!!! These brothers know how to run a business!! From the moment I walked in the door they were so accommodating and understanding not to mention the 2013 Nissan Rogue I got is gorgeous and the price was more than fair! I’m so pleased I will definitely be giving all my car buying business to Pellegrino in the future and refer everyone I know to go there!! Thanks guys!!! More
Smooth Transaction I hate buying vehicles, but I have to say that this was one of the easiest, no hassle, buying experiences that I have ever had. Joe was a true profess I hate buying vehicles, but I have to say that this was one of the easiest, no hassle, buying experiences that I have ever had. Joe was a true professional and explained everything in detail, offered warranties but did not push them, a simple no and he moved on. The vehicle was immaculate and the process complete and vehicle delivery same day. I would highly recommend this dealership if you are in the market for a used vehicle. More
Friendly Professional & Knowledable We saw this Yukon on Cargurus - excellent price with low miles and fully equipped as stated which more than met our expectations- when we called there We saw this Yukon on Cargurus - excellent price with low miles and fully equipped as stated which more than met our expectations- when we called there was absolutely no pressure from Joe Pellegrino - we arrived the next day to look at it and were met by friendly and helpful staff including Joe Pellegrino - we would definitely buy from Pellegrino Auto sales again - our new vehicle was inspected, cleaned with an oil change completed on our arrival to take possession - super fast and easy way to buy a vehicle :) More
Fantastic Experience Saw the car I really wanted on the web sight, went in and Joe set up a test drive for me. Drove the car, talked with Joe about financing, filled out a Saw the car I really wanted on the web sight, went in and Joe set up a test drive for me. Drove the car, talked with Joe about financing, filled out application. On Sept 5th I drove out of the dealership after only about 1 hour with my new to me Subaru. Thank you Joe and everyone at Pellegrino's for a GREAT car buying experience. This is the second car I have purchased from Pellegrino's and it won't be the last. Thanks again for fantastic service. More
Super Easy Car Buying Experience Had to find a car for my daughter and found Pellegrino on Cargurus. From the minute I contacted them to completing the deal their communication was e Had to find a car for my daughter and found Pellegrino on Cargurus. From the minute I contacted them to completing the deal their communication was excellent. Drove out Tuesday (2+ hours) drove the car and came back with my daughter Friday to pick it up. Very laid back and no pressure deal. By far the easiest car buying experience I have had to date. Will be back in the future. Keep up the great job you are doing! Thanks Rob More
Our experience was excellent!! Pellegrino Auto Sales was great to work with. They helped get my husband into a great truck; everything was great. The service was great; they wer Pellegrino Auto Sales was great to work with. They helped get my husband into a great truck; everything was great. The service was great; they were so helpful and efficient. They helped make the financing a smooth process. They made sure the vehicle was in great condition before we signed the papers and took possession; they did some extra work to it. We couldn't be happier. BEST experience we have ever had with any dealership!! More
vehicle emergency The engine on my trade-in blew up on my way to work. I called Pellegrino that day and had exactly the vehicle I wanted the next day at a very fair pri The engine on my trade-in blew up on my way to work. I called Pellegrino that day and had exactly the vehicle I wanted the next day at a very fair price. More