Pellegrino Auto Sales
Batavia, NY
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I came to this dealership because of their reputation and they did not disappoint! Walking in as a 20 year old looking to buy his first car, I figured that I was either not going to be taken seriously or tak they did not disappoint! Walking in as a 20 year old looking to buy his first car, I figured that I was either not going to be taken seriously or taken advantage of. I met with Brian, who seemed intimidating but was very pleasant and ethical. It seemed like he really wanted my business and was ready to sit in his office all day with me to make sure that I got exactly what I wanted. Despite being firm on price, we were able to compromise on a number. That really spoke to me seeing as many salespersons in the past tried to take advantage of me. He also gave both me and my mother a detailed understanding of everything we needed to know regarding insurance, the car itself, and any future (expected) maintenance including the costs associated with them. After committing to the purchase they had serviced the whole vehicle to make sure I was driving home in a car that would last me. Replaced breaks, rotors, alignment, etc etc. He even stayed 2 hours after he was supposed to leave the next day just because he knew I was eager to pick it up the next night. The sale had already been completed by this point so he could have made me wait another day. I am very pleased with this dealership and Brian specifically. Strongly recommenced. More
Brian was very helpful, As a first time buyer i went into the process very nervous but came out as happy as i could be with a great deal on a great car! highly recommend! the process very nervous but came out as happy as i could be with a great deal on a great car! highly recommend! More
Joe was very helpful, answered all my questions, great communication, had the cars I was interested in ready for me to test drive, took the time to find me a great rate! This was my 2nd purchase from this communication, had the cars I was interested in ready for me to test drive, took the time to find me a great rate! This was my 2nd purchase from this dealership. Thank you! More
This was my first time at this dealership and I bought a 2016 Toyota Camry. I brought an elderly woman friend with me and Brian was so patient with her and listening to her stories. The service was great 2016 Toyota Camry. I brought an elderly woman friend with me and Brian was so patient with her and listening to her stories. The service was great and he wasn't pushy and I would highly recommend this place. More
This was my first time at this dealership and I must say it was very hassle free and enjoyable. The vehicle I was interested in had already been cleaned and serviced which was unexpected for that day. Bra it was very hassle free and enjoyable. The vehicle I was interested in had already been cleaned and serviced which was unexpected for that day. Brad, my sales rep was very professional, courteous and patient with me. I would not hesitate to buy from them again or recommend them to my family and friends. More
Top tier customer service. The sales rep that I got was the absoloute pinnacle I've ever had out of a car buying experience. As with anything that involves financing (mortgage, personal loans etc.) difficu the absoloute pinnacle I've ever had out of a car buying experience. As with anything that involves financing (mortgage, personal loans etc.) difficulties and hurtles are to be expected, but Brian made it so easy and flawless. I was pretty inexperienced with buying a car, and I went an extra step this time and transferred plates and registration, Brian was there every step of the way. Helping guide me through the murky legal waters and red tape of the NY DMV, giving me his personal number, and assuring me with confidence that I was getting a great deal. The price was non-negotiable, which I found to be annoying at first, but most dealerships are going this no hassle direction and the price was fair as is. However, Brian made sure any issues with the Subaru forester I bought were fixed prior to pick up including new tires, new rodors, new brakes, and a replacement shock for the trunk door. With these accommodations I was pleasantly satisfied. My recommendation comes highly with the customer service alone, it is understandable that this dealership had record sales in both May AND June. I hope that they continue to prosper even through these unprecedented times. My best wishes to the sales team of this facility. More
So happy with my experience at pellegrino! Brian is great! Fast and friendly customer service. Could not be happier with my new vehicle! Thank you! great! Fast and friendly customer service. Could not be happier with my new vehicle! Thank you! More
Brian is a great salesman who was extremely knowledgeable. Very relaxed atmosphere and easy and painless transition into finalizing my vehicle purchase. If your looking for a new ride Pellegrin knowledgeable. Very relaxed atmosphere and easy and painless transition into finalizing my vehicle purchase. If your looking for a new ride Pellegrino is the place to go. More
Phenomenal service from a great honest man! Was my first time buying a vehicle and the process couldn’t of been easier! Brian was great and walked us through the whole process and did practically everything time buying a vehicle and the process couldn’t of been easier! Brian was great and walked us through the whole process and did practically everything for me after I found my perfect vehicle! I live In brockport but the travel was worth it! Definitely recommend coming here and recommend Brian for your used vehicle needs!! More