Pella Cars
Spencerport, NY
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The best car buying experience I’ve ever had, hands down. Drew was a delight to deal with, honest about the conditions of all of the cars I looked at and not at all pushy. He talked with me as an equal (not Drew was a delight to deal with, honest about the conditions of all of the cars I looked at and not at all pushy. He talked with me as an equal (not as many car guys have talked down to me in the past), and walked me through everything very clearly. This is the first time I’ve ever driven away in a car and actually felt really good about it! Highly recommend and definitely worth the drive from Buffalo! More
I recently purchased a used Camry from Drew and was very impressed with the process. I’ve met a few questionable used car dealers in my day but Drew is a guy who is personable, honest and not pushy. You can impressed with the process. I’ve met a few questionable used car dealers in my day but Drew is a guy who is personable, honest and not pushy. You can tell he knows cars. I felt better that he’s not only the one selling me the car but also fixing it himself. His accessibility and response time was probably one of the biggest differentiators from other dealers. He’s tech savvy. I liked that he sent videos and photos of the car throughout the process. The Camry I purchased was a trade in so it needed some maintenance before he sold it to me. He was very up front about cost and work needed. I had a small issue come up shortly after purchase that he resolved readily without charge so really thought he was stand up to do that. Overall really good experience- would recommend. More
This is a great dealership to get a car from you won't be disappointed it's a great experience and well worth your money I'm so glad I had a opportunity to meet such a nice caring informative guy that took t disappointed it's a great experience and well worth your money I'm so glad I had a opportunity to meet such a nice caring informative guy that took the time to be patient and wait the process out with to become a owner of a Avalon something I've always wanted I would refer him to anyone any day of the week it would be in their best interest and their Best Choice I give him 20Stars More
I’ve had the car for a week now and it’s doing great! Drew was very helpful in getting things sorted and ready for me to take the car home and ready for the snow Drew was very helpful in getting things sorted and ready for me to take the car home and ready for the snow More
Drew was very helpful in helping us find a car. He is very knowledgeable about Toyotas and that knowledge helped us find that car that fit our needs best. He is very knowledgeable about Toyotas and that knowledge helped us find that car that fit our needs best. More
I just purchased a used Toyota Prius at Pella. It was the first time I have ever purchased a car, and it was a great, stress-free experience! Drew is knowledgeable about the cars he sells, trans It was the first time I have ever purchased a car, and it was a great, stress-free experience! Drew is knowledgeable about the cars he sells, transparent about any flaws in a vehicle, and was very accommodating of my needs and schedule. He explained the car sale process fully, including how the auction works for my trade-in, took the car to my favorite mechanic for his approval, and made sure I had what I needed to complete the purchase. I will look to Pella whenever we are in need of a used vehicle because they stock quality models and are a pleasure to work with. Most importantly, I love my "new-to-me" Prius! More
Drew is a really nice guy with great knowledge in autos. Drew truly loves what he does. I bought a used Prius from him and the experience was excellent. We had a lot of talk on cars and beyond cars. He care Drew truly loves what he does. I bought a used Prius from him and the experience was excellent. We had a lot of talk on cars and beyond cars. He cares about customers and cars, and his cars are in best shape. Hope to make deal with Drew again! More
Drew truly loves what he does. We bought a used Honda CRV from him and our experience was exactly as others have described. He was friendly, extremely knowledgeable about Honda e We bought a used Honda CRV from him and our experience was exactly as others have described. He was friendly, extremely knowledgeable about Honda engines and cars and very honest and upfront about any issues with the car. Drew cares about making his customers happy even after the sale. He was very responsive to any text messages and kept us in the loop the entire time. We were looking for a safe and reliable used car for our daughter and that’s exactly what we got from Pella Cars. It’s been 3 months since we purchased the car and are still very happy. I’d go back to Drew to buy another used car and would highly recommend Pella cars to others. More
I had a great experience buying from Pella Cars. Drew is very knowledgeable about the vehicles and easy to work with throughout the buying process. Drew is very knowledgeable about the vehicles and easy to work with throughout the buying process. More