
Pegasus Chrysler Dodge Jeep RAM
Ennis, TX

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453 Reviews of Pegasus Chrysler Dodge Jeep RAM
The Spring Dodge Dealership was very helpful as we purchased a new vehicle. The staff is very friendly and they are very knowledgeable about their products. They went out of their way to make sure tha purchased a new vehicle. The staff is very friendly and they are very knowledgeable about their products. They went out of their way to make sure that we as their customers were satisfied. We will referring our family and friends to them in the near future. Also a big thanks to Jerry K. for being our wonderful sales representative. More
Excellent people to work with and a vehicle that met my requirements. It has been a long time since I have had to lower my window at a stop sign to let someone know what I was driving and that was on the w requirements. It has been a long time since I have had to lower my window at a stop sign to let someone know what I was driving and that was on the way home. My 2012 Durango Citadel only has about 50 miles on it since I left Spring Dodge but it is already drawing attention from other drivers. I love the looks, I love the ride, and I love the HEMI performance. More
Best car buying experience ever. It was nice to see how all the employees worked together. They looked like a team. This is the first time I can say my car buying experience was perfect. Thanks all the employees worked together. They looked like a team. This is the first time I can say my car buying experience was perfect. Thanks More
You Sales rep is very knowledgeable about the vehicles, and that helps a lot to select the right vehicle. Great service and I believe that being prepared pays off! I am really happy with my Jeep so far!. and that helps a lot to select the right vehicle. Great service and I believe that being prepared pays off! I am really happy with my Jeep so far!. Thank you for the great service, I am looking forward to service my car there inthe future and refering my friends and family to Mr. Joseph del Valle and your dealership. Best regards, Guillermo-Hermosillo Mtz. More
Everything was great. We got exactly what we asked for with no trouble at all. We are repeat buyers. Would recommend this dealershop and salesperson and sales manager to everyone. with no trouble at all. We are repeat buyers. Would recommend this dealershop and salesperson and sales manager to everyone. More
This week was my second new car or truck purchase from Spring Creek Dodge and Will Clunn. I could not ask for better service and attention to my needs. Everyone in the dealership was customer friendly a Spring Creek Dodge and Will Clunn. I could not ask for better service and attention to my needs. Everyone in the dealership was customer friendly and helpful. Will worked with my requests and far exceeded my expectations for the purchase of my new Nitro. I will definitely recommend Will and Spring Creek Dodge to all my friends and co workers. The attention I was given at Spring Creek Dodge by Will Clunn, Don Size, and Shaun are not typical of most car dealership. Spring Creek Dodge is very blessed to have dedicated workers like Will who keep the customers needs in mind. He is both service and family oriented. Thank you for the expereience. I will be back. Lynn Burkhardt More
Excellent customer service and a very knowledgeable salesmen, Will Clunn made purchasing my new vehicle hassle and worry free. This is the second vehicle i have purchased from CJD and would recommend t salesmen, Will Clunn made purchasing my new vehicle hassle and worry free. This is the second vehicle i have purchased from CJD and would recommend this dealership and Salesmen to anyone looking to purchase a new or used vehicle. More
I am extremely unhappy today; the day after purchasing my new van. I feel the salesperson should know exactly what options are on the vehicle you are purchasing and not find out after you have already signe new van. I feel the salesperson should know exactly what options are on the vehicle you are purchasing and not find out after you have already signed the papers that what you were told were on the vehicle are not. For instance, we are sitting in parking lot ready to leave and find out that the bluetooth program to sync cell phones is not loaded on our van. We were told "oh sorry. you can buy the part, though, for around 250.00 and get it installed. Excuse me, you told me it had it when we signed the papers. We let that slide. Then we were instructed to come back today to have the key fob programmed so that we didn't have to use the actual key to drive and that as long as we had the key it would automatically unlock when we get close to the vehicle. I was even given the little part to take home and bring back with us so the service department wouldn't have to locate one. So my husband goes back to dealership today and guess what, that wasn't an option on our van and no it can't even be installed. "Oh,Sorry." Also we were going to take our trade in van home and take the trailer hitch off. "No just leave it with me and I'll have our guys take it off for you tomorrow. You can pick it up when you come get your key programmed." Did they take it off? No. Turns out they want to charge $100.00 now to take it off. After talking to the service department guy, he stated the blue tooth, key fob deal is all part of the navigation package which we knew we didn't have that. When you spend over 30,000.00 on a vehicle, you expect it to have the options your salesperson told you it had. This is whole situation to me is totally unnaceptable and very poor customer service. Was I happy when I left the dealership last night? Yes. I felt they worked with us to get in to our van for the payment we needed. Am I happy now? Not so much. More
The Experience started off terrible as before we arrived to the dealership we were told over the phone by another salesman that the car we wanted was on the lot. We drove an hour to Spring Dodge from Missou to the dealership we were told over the phone by another salesman that the car we wanted was on the lot. We drove an hour to Spring Dodge from Missouri City to go check out the car. Upon arrival we were expecting to see the car we asked for but later the salesman returned to say that the car has already been sold days ago. We didn't understand why the other salesman would tell us it was there but not check personally himself. My mom was furious and so was I. We then spoke with Al Heggs the manager and he made sure he found that car himself at another dealership so that they could pick it up first thing in the morning. Paul Mays our salesman was also very persistant and dedicated in making sure we left there satisfied with our new purchase. He even took us out for lunch at a local buffet next door. He was very patient and kind with us and made sure we received exactly what we came for. Despite the hour blank trip wasted they also offered to fill my mom's gas tank for the trouble! Excellent and friendly employees, I would defintely purchase from Spring Dodge again! More