Pegasus Chrysler Dodge Jeep RAM

Thanks, I had a pleasant experience. I do wish it could Thanks, I had a pleasant experience. I do wish it could have gone quicker. My car was picked out and I came with a loan and it still too me over thre Thanks, I had a pleasant experience. I do wish it could have gone quicker. My car was picked out and I came with a loan and it still too me over three hours to finish everything. More

Price was just what TrueCar.com said it would be. Price was just what TrueCar.com said it would be. Excellent customer service. Col. Chatman went above and beyond to help make this surprise graduati Price was just what TrueCar.com said it would be. Excellent customer service. Col. Chatman went above and beyond to help make this surprise graduation present even more special. Highly recommended! More

This is the 3rd vehicle my husband and I have purchased from Spring Chrysler Dodge Jeep. We are returning customers because we appreciate the professionalism and customer friendly buying experience. In Jul from Spring Chrysler Dodge Jeep. We are returning customers because we appreciate the professionalism and customer friendly buying experience. In July 2011, Adam Pace assisted my husband on purchasing his second vehicle which was a 2011 Dodge Charger R/T. My husband first called Adam to inquire if the vehicle was available and Adam immediately assured him it was on the lot and would have it ready for him to test drive. 2 hours later, my husband was home with the new vehicle (happy like kid in a candy store). Adam continued to contact my husband to ensure the satisfaction of the purchase and updated my husband on other vehicles that were for sale because he knew I was interested in purchasing one for myself. For 4 months, Adam consistently updated us on available rebates and other incentives we might be interested in. For 3 years, my heart was set on purchasing a Lexus. I even test drove 2 types of Lexus (an IS 250 and an IS 350). However, my mind was changed when I got behind my husband's Dodge Charger R/T. My husband went in to get the oil change on November 23, 2011 and informed me that there was the same exact vehicle on the lot. After work, I visited Adam to see about purchasing the car which he made very easy and painless knowing I had just gotten off of work and I was tired. That night, I drove home in my new vehicle. My husband and I have "his" and "her" 2011 Dodge Charger R/T's! LOL. My car is to be customized and I was apprehensive on when I could get my vehicle in, I worried about disrupting my work day; I didn't want to disrupt my routine. Because Adam is such an awesome guy, he drove to my place of business and picked up my car and dropped off a loaner car during my lunch hour. Constant communication was the key and Adam has been fantastic with keeping the lines open. My husband and I will continue to do business with Spring Chrysler Dodge Jeep for many more years to come! Thanks so much to the Spring Chrysler Dodge Jeep Family and a special thank you to Adam for making us feel like we are a part of it! More

The overall experience was okay. Average I'd say. If the dealership wants better than that, they'll have to work a bit harder to keep up. The Pros: The customer relations between the salesman, (I sh dealership wants better than that, they'll have to work a bit harder to keep up. The Pros: The customer relations between the salesman, (I should say sales'men' because one of them came up to talk with us for a while), was second-to-none. Either they are really good at faking it and experts at just telling you what you want to hear, or they were genuine in their kindness and generosity. Both Mike, and Reese, (another salesman), were extraordinary gentlemen. Both in the way they handled my family as well as myself, and in the way they managed their end of the business. I was a little surprised at the one who wrote up the papers. He seemed more as if he was interested in herding me through the process then he was at the personal side of things. Not rude, just... polite... and that's it. No "real" interaction with the customer I guess. No harm done. I wasn't offended. So, for that I gave the dealership a 5 for "Friendliness". They deserve it. But the fact of the matter is, the salesmen as individuals really deserve it, not necessarily the dealership itself as a collective whole. Now the Cons: The whole process took most of the day which just drives me nuts. But at the same time and for some reason, ALL dealerships take all day to sell you a car, so nothing new there. Wish they could make that part of the experience a little better, but that goes for all of them. The things I'm about to mention wouldn't necessarily bring me to a place as to not recommend someone this dealership, but I certainly will mention it to anyone I speak to concerning the circumstances surrounding the experience I had as a word of caution to them. While talking to the guy who was writing up the papers, he asked me politely if I wanted to purchase coverage on my tires and wheels. No surprise there. What made me pause was after I had already mentioned to him I wasn't interested, he suggested to me that he could lower the interest rate from 7% to 6.5% so that I could get the coverage at the same monthly payment. Why is this a problem? Because... I thought I was getting the very very best possible interest rate that I could get to begin with and I was led to believe that that was the case.. period. Now he tells me that it's not really the best interest rate I can get, and he does it at the end of the experience (right at the last minute), just so that I can get coverage for tires that almost do nothing other then wear out every 60,000 miles? Why the xxxx would I want to do that? I can think of a lot better things to spend my money on at 6.5% than coverage for my tires and wheels. If you are getting me the best rate I can possibly get and then tell me it's not really the best I can get after the papers are written up, and all for the purpose of coverage for my tires???; Well now...that sends up a red flag to me. You can count on the fact that from now on, I will make certain that anyone I speak with, (and I've been working with about 350 men at the same company for 9 years now), will know about it. I will remind them that it's possible that this dealership won't give you the best rate you can get. Something smells a bit fishy to me concerning that deal. The only reason I relented is because I didn't really have the luxury to think about the consequences of either accepting or declining the coverage. Guess that's what they're counting on. Now for the kicker; I'm on my way home from school now less than 24 hours later, and I notice a tiny crack in the windshield. Did I do that? Well, I guess it's possible. But normally you hear something like that strike the windshield... especially while driving a new vehicle that has virtually no sound coming from it... anywhere. I didn't even have the radio on. So I call my wife and told her about it. She came out to see it and asked where it was. Smart girl. I knew I married her for a reason. She said, "The reason you didn't see the crack before is because it was covered up by the options and price tag that was taped to the windshield, that's why." That didn't even dawn on me. Now, unless you're completely blind as a bat, you can't miss the crack. It was clear all the way on the passenger side of the vehicle from my viewpoint in the driver's seat. You have to look directly at it to cover it up. I don't like that. Not one little bit. Tell me the truth. Even if it hurts. I don't like dealing with dishonest people. That really bothers me and it should bother anyone else reading this review. So, would it have kept me from buying the car? Probably not. Would I have said something about it? Yes. "Fix it." Now they're going to have to fix it anyhow, AND they have to do it with me being skeptical concerning the dealership as a whole. Bottom line: If you want a nice vehicle at a fairly reasonable price, this is a fair place to look. Not the only place to look. But fair. I wouldn't say avoid it. But use caution. People, and dealerships alike (and in general) aren't always like the kind salesmen they hired to sell them cars to you on their behalf. If it was an honest mistake, fair enough. Like I said... work harder at not making mistakes like that. More

My wife and I recently bought a 2012 Jeep Grand Cherokee Overland. Our salesperson, Colonel Larry Chatman, could not have been better. He is very easy to work with, friendly, and he is not pushy like many Overland. Our salesperson, Colonel Larry Chatman, could not have been better. He is very easy to work with, friendly, and he is not pushy like many salespeople. He just calmly showed us various vehicles that might work for us and answered our questions. This is exactly what we wanted from our salesperson as we are both turned off by pushy salespeople. Colonel Chatman is one of only a couple of car salespeople that I have been comfortable working with in my lifetime. He definitely adds class to your organization and does a great job making customers relaxed, comfortable, and happy with their purchase. More

leroy worked hard for us to get the car my wife wanted.he made buying a new car fun what more can i say. we love our 2011 r/t charger made buying a new car fun what more can i say. we love our 2011 r/t charger More

We were quite pleased with our experience at Spring Chrysler Jeep. My husband had been communicating with Angel regarding our truck over the internet. He was very helpful and a friendly salesman to w Chrysler Jeep. My husband had been communicating with Angel regarding our truck over the internet. He was very helpful and a friendly salesman to work with. We had a problem with our AC not working the day after we brought our truck home. When I called Tony Martinez, he said that there was nothing that they could do about it. My husband then called Angel who told us to bring the truck back and he would have it taken care of. HE DID exactly that!!! We were VERY HAPPY. The truck is doing fine now and we have cold air. Angel is a man of his word and we sincerely appreciate him taking the time to help us out. We hope to continue our relationship with Spring Chrysler Jeep in the future and will certainly recommend them to our friends and family. More

I am pleased to give this review. My experience with Spring Chrysler was superior from the word go. I knew Bruce Glasscock and called him because he had invitated to come in and look around sometime. Spring Chrysler was superior from the word go. I knew Bruce Glasscock and called him because he had invitated to come in and look around sometime. He assigned Lonnie Gipson to show me around. That was the beginning of a truly superior auto experience. When I entered the dealership, I was immediately greeted warmly and taken to the receptionist to contact Lonnie. He quickly responded and already had several vehicles lined up with the colors and options I had shown an interest in. It was an extensive and nice selection. Lonnie took me past each one and one "jumped out" at me above the others because of its color. He then showed me the options and I was impressed as they were more than what I expected. He asked me if I wanted to shop further and I did not so we took a test drive. I was even further impressed. Lonnie is a great listener. He just let me ask the questions and had a quick and knowledgeable answer for each one. He knows his business. I told him that I was interested. We went inside and discussed my budget and he suggested I take it home for a test and to make sure my wife liked it. This gave me a chance to really drive the vehichle in everyday traffic and put it through its paces to see if it met my needs. The vehicle was just what I was looking for. I called Lonnie back and we set up an appointment convinient for me to come back in with the truck and start the process. Lonnie had already listened to me the day before and knew what my budget was. When I returned he had set the process in motion already. I was already approved for financing. We discussed the details and he went back to finance and got me the terms and discounts I requested and more. I had already done my homework prior to contacting Bruce so I knew what would be a good deal. The deal they were offering me was much better than that even. Lonnie very effeciently got me in to the finance rep., Tony Martinez. Tony was extremely efficient and friendly. He is a great listener, also. I was already interested in an extended wrap around warranty and gap insurance. He showed me the EVTS option that Dodge has and I was very interested. It was a little out of my budget however. He left briefly and returned with the authorization to offer me a substancially lower loan interest rate ( I had already shopped around for interest rates and was pre approved for a low interest rate at my Credit Union) that allowed me to get the EVTS option. In short I got a better interest rate than I could have gotten at the Credit Union ( already the best rate I could find anywhere else). While I was signing the paper work, Bruce dropped in to check on me and how the process was progressing. Happily, I got a new truck more options and my payments are less than the payments on my old truck! Excellent to say the least! Lonnie was close by and knew the deal was going to happen. By the time I finished the paper work, Lonnie had already taken the truck in for detailing. He already knew that I needed run boards because of a damaged hip condition I have that makes it difficult to get in or out of a truck without run boards. He had already worked those in for the final deal. It was Saturday and the maintenance dept. wasn't sure they could get the run boards installed that day. He kept encourageing them until they got those installed. While we were waiting on that, Lonnie took me throuh the options and operating manual. Shortly thereafter the vehicle was detailed out with the runboards installed. Lonnie then helped me remove my belongings from my old Dodge truck and put them in my new one. He then very patiently sat with me in the new truck and went over the new options (mostly involving the dash computers) and any other of the hundreds of questions I asked. He knows his products well. He went seamlessly from question to question with an immediate answer and demonstration. I left with a thorough knowledge of my new trucks accesories and options. He has followed up with calls to see if I need anything. He has set me up with an appointment to come back in for the instillation of the EVTS system. Lonnie (and everyone else at Spring Chry.) is very thorough. He listens first, has quick knowledgeable answers, and is very patient. He is extremely congenial. He gave me his personal number and told me to call him anytime I need something. In conclusion, my experience with Lonnie and Spring Chrysler has been absolutely superior! I will not hesitate to recommend them to anyone who is looking for a new or used vehicle. I don't believe anyone can find a better dealership anywhere nor a better salesman than Lonnie Gipson! Thank You! Terry Forga More

Took vehicle in for an oil change. Did not mind the long wait, however, once my vehicle was ready for pick up, the service cashier was not very friendly. She seemed very abrupt and did not smile. When she t wait, however, once my vehicle was ready for pick up, the service cashier was not very friendly. She seemed very abrupt and did not smile. When she told me how much I owed for the oil change, I informed her that I had given the service technician a coupon. She responded by telling me to come back in a few minutes so she could verify. When I came back (less than 5 minutes), she was ending a conversation with another employee - so what I heard was "xxxx no". This just seemed unacceptable to me. She did manage a "thank you" upon giving me my reciept - but other than that, I was really ready to leave and not go back. Not with that kind of service. More

Will was very easy to talk to;advising us about the vehicle we were interested in, as well as,offering us financial advise to help keep us within our budget. Wonderful experience! We have purchased fro vehicle we were interested in, as well as,offering us financial advise to help keep us within our budget. Wonderful experience! We have purchased from Spring Dodge before and this is why we keep coming back! We love our new Nitro! Thanks Again! More