Pedersen Toyota
Fort Collins, CO
Filter Reviews by Keyword
By Type
Showing 544 reviews
Everybody I dealt with was fantastic!! Bryan worked Everybody I dealt with was fantastic!! Bryan worked very hard to get me back to the dealership after my initial visit to purchase my Scion XB. I lo Everybody I dealt with was fantastic!! Bryan worked very hard to get me back to the dealership after my initial visit to purchase my Scion XB. I love the car and when the final purchase was made they did everything to accomidate me with what I been told. They got me an approved loan and they worked with my circumstances to where everyboby was a winner. I work in sales and offer a referral binder to my customers for their review. I have placed Bryan's card in a prominent place for all to see!! My car has already attracted a great deal of attention! Thank you all at Pedersen Toyota! More
Having purchased over 20 new vehicles between my wife and I over the same number of years, I thought I had a pretty good gauge of what makes a dealership great. Having bought the last 3 of those vehicles fr I over the same number of years, I thought I had a pretty good gauge of what makes a dealership great. Having bought the last 3 of those vehicles from Pedersen Toyota, I now know what makes a dealership spectaularly awesome! From start to finish, I never experienced such respect, professionalism, and fairness anywhere else when buying a car. Everyone we hvae worked with at Pedersen made us feel like they were only there to help us make the best decisions, not just sell us a car. We never felt pushed or rushed during any part of the transaction. Additionally, price and selection were never an issue - Pedersen hands down beat any competitor on price and could get any vehicle not currently on their lot within a day or 2, which they did for us twice. If the enjoyment of buying a vehicle at Pedersen wasn't enough to keep us coming back, their after sale follow-up and service departments sealed the deal. When dropping our cars off for service, it is always easy to get the times best for us and a quick and smooth process once we get there. Therefore, no matter where you live in Northern Colorado - do yourself a favor by skipping the dealership shopping and just go straight to Pedersen - where you already know that you will get the best price, the exact vehicle you want, an enjoyable sales process, and excellent follow-up service. More
I would recommend this dealership largely because of Jeff Gipson. He was fabulous to deal with and made our car buying experience fun. Jeff was super friendly and knowledgeable and never pushy. If I ever Gipson. He was fabulous to deal with and made our car buying experience fun. Jeff was super friendly and knowledgeable and never pushy. If I ever buy another Toyota, I will look for him! More
Megan Alayon made my experience buying my 4-runner so easy and fantastic!! She was so great and made everything so easy and smooth. Absolutely the best experience. I will be back for my next 4-runner. easy and fantastic!! She was so great and made everything so easy and smooth. Absolutely the best experience. I will be back for my next 4-runner. Thanks Megan!!!! More
Visited Pedersen Toyota to get a used car, and left a very happy guy! Even though I purchased a car that obviously wasn't going to be a money-maker for the dealership I still felt wanted there and was he very happy guy! Even though I purchased a car that obviously wasn't going to be a money-maker for the dealership I still felt wanted there and was helped to the best of their ability. I had spoken with Jeff Gipson over the phone, and although he couldn't be there the day I purchased the car his associate Mike Weise picked up right where Jeff had left off. Mike made sure I was taken care of during my time at the dealership. I admittedly didn't come very prepared to get a car, but he was patient and let me know everything I needed to do to get me off the lot that day. Even when my insurance company wasn't being very cooperative Mike was still checking in with me, and doing everything he could to get me going. I honestly had a great experience at the dealership, and especially with Mike. Great, down-to-earth guy who was honest with me the whole way through. Next time I get a car I will definitely be trying my best to do business with Pedersen Toyota, and hopefully Mike is there to make my experience as pleasant as it was this time. More
Alex, Ryan and Bo provided great customer service. Alex was willing to answer all of my questions regarding the vehicle and at my first visit he and Bo were committed to making the best deal possible. Upo was willing to answer all of my questions regarding the vehicle and at my first visit he and Bo were committed to making the best deal possible. Upon delivery of my vehicle I was impressed with Ryan's attention to detail. I would recommend this dealership. More
For all of the obsessive review-oriented shoppers like myself, especially when it comes to the bigger purchases, I wanted to give my thoughts for what it's worth (likely less than 2 cents :). To start, no myself, especially when it comes to the bigger purchases, I wanted to give my thoughts for what it's worth (likely less than 2 cents :). To start, not in my wildest dreams did I ever suspect that I would submit a positive review for a Car Dealership. Let's be honest, most folks would choose a dentist or doctor's appointment over the sparring and emotionally draining onslaught that accompanies car purchases at dealerships. So when I had done my research, read these sort of reviews and decided on a car...I began to put on my dealership armor and get ready for battle... What I encountered needed no armor but rather flip-flops and an umbrella drink. The atmosphere at Pedersen Toyota was low pressure with an incredibly helpful staff that let me walk out the door with no purchase so I could consider my options & unlike other dealerships I actually wanted to return. What was a challenging deal with a set of goals I wanted to achieve, my rep Mike Weiss and his colleagues did everything in their power to help achieve those goals and kept me in the loop via emails and calls throughout the process. This is the second car I've bought at Pedersen in 3 years, the first being equally pleasant though I had a suspicion the positive experience was an anomaly... Again, I never thought I would submit a positive review for a dealership let alone be brand loyal but after my last two car purchases that's where I find myself. -Dave More
I highly recommend Pedersen. We bought a 2013 Camry SE 4cyl sedan from Pedersen. Mike Gerrish of sales was well-informed, trustworthy, low key, professional and above all, knew when to back-off for a mom 4cyl sedan from Pedersen. Mike Gerrish of sales was well-informed, trustworthy, low key, professional and above all, knew when to back-off for a moment when we needed to formulate our next line of questions or just take a moment to review the options. Gerrish took the time to find out what we really were looking for and how we planned to use the car. Based on that information he was able to successfully guide us in the choice of a 4cyl engine versus a 6. This is my first new car in 11 years and what Gerrish said has proved true--the new 4 cyl is as good as the 6 was years ago. We used the USAA car buyer service--no hassle, they just accepted the price without quibbling. The experience was quick, easy and hassle free. I've used Pedersen before for two other new car purchases and have always used their service department. By the way, Loren Bersch in the service department is the guy to go to. Loren is the real deal--objective, accurate and keeps to his commitments. If you go with Pedersen they will also try to sell you accessories through Dan Rumsey, the Personalization/Accessories manager. Rumsey seemed "programmed," rushed and sometimes brusk, but stick with it; he can offer good guidance on what accessories are really necessary and which aren't. We bought the 18 inch clear nose guard--that's the only thing I think you really need. Ryan Burr was our paperwork guy. We didn't use financing, but still there is a raft of paperwork to do. Burr made it as easy as it could be and was willing to cut to the chase when he saw that we "got it" and no further explanation was necessary. Burr will explain how the extended warranty system works if you're interested--we bought up the 30,000 mile warranty to 100,000. They offer a very good discount on the extended warranty--basically their cost so it made this not only a good idea but valuable. Overall--Pedersen is doing a great job in Fort Collins. Go with Mike Gerrish in sales and Loren Bersch in service. More
After a relatively pleasurable experience with the sales department I had my deal cancelled and my deposit stolen by the general manager. Through screw ups on their end- Lost my deposit and car was "on th department I had my deal cancelled and my deposit stolen by the general manager. Through screw ups on their end- Lost my deposit and car was "on the shop" the weekend I had scheduled to fly out from San Diego to pick it up. And some issues on my end- Had to postpone due to work and I had a brief financial issue (4 days) And this all takes place over a two month period. Out of nowhere the GM/Owner threw an absolute temper tantrum mimicking that of a six year old girl. He gave me a 24 hour ultimatum. Mind you, this is with no prior issues. He demanded I get on a plane with the remainder of the deposit or he would cancel the deal and keep the portion of the deposit I had already made. It would have cost me over $900 in change fees, additional flights, lodging, etc since I had already bought and paid for a vacation in Florida that week. Never did he offer to split a portion with me by taking it out of the deal. I'll say I had never been more excited about a vehicle purchase and I've made well over a dozen. I've worked in the car business as a salesman and a manager and never had the experience of dealing with such scummy and gutless shysters. As of today he is keeping my deposit. One that he would only be entitled too if the deal unwound or I "cooled off". Neither is the case. I begged them to take the money. I guess he decided to take the money and the car. More