Pedersen Toyota
Fort Collins, CO
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Great experience My salesperson, Brian Whitlatch was very good at helping me make a purchase decision = without pressure - and full of information. It was a better ex My salesperson, Brian Whitlatch was very good at helping me make a purchase decision = without pressure - and full of information. It was a better experience than I thought it would be - normally hate buying cars = this was a different time for sure. He also made sure to satisfy my need for a warranty and some cosmetic repairs after the sale. More
Great car buying experience I purchased a 2016 RAV4 SE from Pedersen Toyota and absolutely love it. Fun to drive, loads of technology features, and classy looking. The salesman I purchased a 2016 RAV4 SE from Pedersen Toyota and absolutely love it. Fun to drive, loads of technology features, and classy looking. The salesman, Colin Finigan, was a pleasure to work with and provided outstanding support. All the staff I dealt with at Pedersen were professional and very easy to work with throughout the process. More
Great Experience all-around! These guys over here were a pleasure to work with. Ended up with a brand new Corolla that is turning out to be every bit as good a vehicle as one coul These guys over here were a pleasure to work with. Ended up with a brand new Corolla that is turning out to be every bit as good a vehicle as one could ask for. The best part may have been dealing with Wayne Roys- he was extremely professional, communicating with me effectively throughout the process, very friendly, and incredibly knowledgeable. Go check out Pedersen if you are ever in the market for a vehicle. More
Superior Customer Service Everyone I have dealt with at Pederson has been a pleasant experience. From my salesmen to finance manager, service and warranty. I probably won't b Everyone I have dealt with at Pederson has been a pleasant experience. From my salesmen to finance manager, service and warranty. I probably won't buy from anyone else. More
Finally, a car experience to love! Excellent experience with Pedersen! Mike Withall with Internet Sales was wonderful. Not only did he listen and show me what I wanted to see, he also l Excellent experience with Pedersen! Mike Withall with Internet Sales was wonderful. Not only did he listen and show me what I wanted to see, he also listened to my concerns and provided me with a great alternative that I wouldn't have considered otherwise. The process was painless and quick - even the credit approval and paperwork. As a single woman shopping for cars, I have been talked down to and not listened to at other dealerships. At Pedersen I felt I was listened to, respected and helped above and beyond what I would have expected! I will definitely recommend and purchase from Pedersen again in the future. More
New XC90: Perfect car, great customer service I ordered the new XC90 and LOVE it! Emmett Vick showed me the model they had on site and ordered exactly what I wanted, including extra accessories. O I ordered the new XC90 and LOVE it! Emmett Vick showed me the model they had on site and ordered exactly what I wanted, including extra accessories. Once my car arrived, Emmett spent a couple hours with me teaching me the ins and outs, including all the new bells and whistles. I can't speak for 'getting a deal' since I custom ordered my car, but I do think the value of my car is worth every penny I paid. I received great customer service by Emmett, as well as the manager, and could not be happier with my XC90. It's a dream car for this carpooling mother and my husband enjoys driving it too. I'd recommend Pederson Volvo, Emmett Vick and the XC90. I'd buy another car there in a heartbeat, but probably won't need to for some time to come. ;) More
Purchased our Tacoma! Peter Frawley was an excellent individual to work with in our purchase process. He keep us updated and communicated clearly the details of the transa Peter Frawley was an excellent individual to work with in our purchase process. He keep us updated and communicated clearly the details of the transaction. More
Recently purchased another car from this dealer In 2005 I purchased a new Prius from Pedersen and thus began a long, very positive relationship with this dealership. I loved my Prius so much in Janu In 2005 I purchased a new Prius from Pedersen and thus began a long, very positive relationship with this dealership. I loved my Prius so much in January, 2016 purchased a 2013 Prius and traded my car in. Both times I really appreciated the knowledge and respect and dignity given to me as a single woman whose primary goal was not to be ripped off - because it had happened twice with auto dealership experiences in the Kansas City area. I highly recommend salesman Mike Gerrish for his Toyota knowledge and gentle manner, never pushy. I highly recommend getting your car serviced every time at Pedersen. Very rarely in the 10 years I had my first Prius did my service bill go over $100. In Kansas City my Honda service ALWAYS cost over $100 - back in the 1980's!! Thus, I had no desire to ever buy another Honda. I LOVE Pedersen, even though I now live in Longmont and have a further drive. More
Mileage turned back Sold me a vehicle which had mileage turned back for more than book value. Ended up replacing transmission, water pump, starter, ac, and more in less Sold me a vehicle which had mileage turned back for more than book value. Ended up replacing transmission, water pump, starter, ac, and more in less than six months. The vehicle had a check engine light on when I test drove it. They later turned it off and told me the problem was fixed prior to my taking possession. The light came back on about 20 miles later. In total, I lost about $20K on this purchase. Don't trust them to do the right thing! More
AWESOME SERVICE This is the second time to take our Siena in for warranty work. The service department has been fantastic. Vickie was very polite and found out just w This is the second time to take our Siena in for warranty work. The service department has been fantastic. Vickie was very polite and found out just what needed to be done and then promptly called back to set up the appointment. When we are ready for another vehicle this is where we will start and if any of our cars need service this is the place. We appreciate the great service and will be back. More