Pedersen Toyota
Fort Collins, CO
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Fun to buy a car!! Great experience working with Wayne and Ryan. Got the deal I was looking for and and great follow up....Took my trade no problem, answered all the que Great experience working with Wayne and Ryan. Got the deal I was looking for and and great follow up....Took my trade no problem, answered all the questions I had. Will shop there again and looking forward to it... More
Great experience! Had a wonderful experience buying my new Volvo from this dealership! Everyone at the dealership was very helpful and friendly! Would definitely recomm Had a wonderful experience buying my new Volvo from this dealership! Everyone at the dealership was very helpful and friendly! Would definitely recommend this dealership to a friend. More
Awesome time at Toyota Wonderful experience working with Pedersen Toyota in fort collins, co great salesmanship . I plan on coming back to release every year here. Our sa Wonderful experience working with Pedersen Toyota in fort collins, co great salesmanship . I plan on coming back to release every year here. Our salesman Emilio was super great and tended to all of my request to the best of his ability. More
Easy and low pressure Jeff was great to work with. Locked in the price online and showed up for the final look over the next morning. We love the new car. Jeff was great to work with. Locked in the price online and showed up for the final look over the next morning. We love the new car. More
Terrible! Horrible experience with this dealer. Refused to take our 2010 Range Rover in on trade. Said it was "over their heads". Too expensive of a car for the Horrible experience with this dealer. Refused to take our 2010 Range Rover in on trade. Said it was "over their heads". Too expensive of a car for them to "move". Lost thousands on "pass through" sale recommended by Emmett and his sales manager. 2013 CPO XC60 Volvo was the car we bought. Note car was "Certified Pre-Owned", from a Volvo dealer, so we felt there was nothing to fear in buying what we thought was a fully certified Volvo. We live in santa Fe, NM, the car and dealer in Fort Collins, CO. ....much communication with pictures and service history over the phone and internet...they offered to fly us in since we could NOT drive up in our Rover to trade. I can not fly so my wife flew up herself to make the deal and Emmett took advantage. Not only did he/they NOT pay for the flight, they sent her home with a CPO car, with several issues that they should be embarrassed about. The windshield had a star crack and was so badly pitted that it was a safety hazard. Even the Safelight repair man did not want to repair the star crack, ( which is what they offered), for he felt the car desperately needed a new windshield. Had to spend $325. for wheel balance and alignment in order to get the car to not pull to the left...and not have the steering wheel shudder at various speeds. All sound would drop out at any time. This was a big liability for the parking sensors would work one time but not the next. Of course, the music would just drop out often, but more dangerously, the parking "beeps" that we had come to rely upon would not be working......Car needed new audio module. Memory seats do not work. At least a few other things, but those are the main issues. Also, we were NOT reimbursed for the flight. That was just an all out lie I guess. Emmett was difficult to work with. I would ask for specific info regarding the car since I was never going to be able to see or drive it in person, (because they refused to take our car on trader in), and he would TEXT back short and curt replies that did not answer my questions at all. with thought this just his peculiar style/lack of knowledge...whatever. Now I think once he realized that I, (the man???), that my disability was not going to allow me to be there to drive and ask the hard questions, he realized he could take advantage. I called Volvo America to alert them about this dealer and they said they would contact them about our surprising unsatisfactory experience with this dealership. They said they would contact them with our complaints but it would be up to Pedersen to call us to address any issues. They did not. More
Thrilled w our new hybrid RAV4 Trey Reilly and Lori McKay were really friendly, helpful, and met all our needs with no pressure. Great price and we love our new car! Trey Reilly and Lori McKay were really friendly, helpful, and met all our needs with no pressure. Great price and we love our new car! More
Excellent service from salesman, Keith Sigman Keith did everything possible to find the vehicle we were looking for. It took several tries, but he finally found a vehicle that matched our desires. Keith did everything possible to find the vehicle we were looking for. It took several tries, but he finally found a vehicle that matched our desires. More
Friendly, knowledgeable, and professional James Jiminez is a trustworthy, good guy and made the purchasing process go very smoothly. I would highly recommend you get your car through James. James Jiminez is a trustworthy, good guy and made the purchasing process go very smoothly. I would highly recommend you get your car through James. More
love our truck! some confusion about whether this truck was Certified Pre Owned or just Pre Owned, but James found a way to rectify that for us. overall it's a grea some confusion about whether this truck was Certified Pre Owned or just Pre Owned, but James found a way to rectify that for us. overall it's a great truck, James was patient and so kind, and the paperwork process only took about 2 1/2 hours. thanks Pedersen Toyota! More
Not pushy. Accommodating Ryan was good, no complaints. We didn't really have them do a lot for us. We saw a specific car we wanted in the lot, and negotiated and it worked out Ryan was good, no complaints. We didn't really have them do a lot for us. We saw a specific car we wanted in the lot, and negotiated and it worked out. Wouldn't hesitate to look here again More