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Pedder Nissan

Hemet, CA

4.5
1,555 Reviews

200 Carriage Circle

Hemet, CA

92545

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Showing 1,555 reviews

September 18, 2023

As always excellent service and friendly even faster than expected service I will definitely be coming back for a long time More

by DLVTOFLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gordon
Sep 21, 2023 -

Pedder Nissan responded

Dlvtofly, we are so happy to read such a great review about Pedder Nissan!

September 18, 2023

The service was fast. The advisor communicated well and often. I appreciate the service I receive at this service station. More

by NITTA_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gordon
Sep 21, 2023 -

Pedder Nissan responded

Nitta_1, it's experiences like yours that really keep us motivated!

September 17, 2023

Very quick service and even when asked to wait for the oil change to finish, it was nice More

by DANIELVELASCOAVILA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Velasco, John Gordon
Sep 19, 2023 -

Pedder Nissan responded

Hi Danielvelascoavila, thank you for taking the time to leave a review for us at Pedder Nissan. We're happy we could meet your expectations!

September 17, 2023

Both times I brought my vehicle to pedder Nissan John was extremely professional and helpful now my vehicle is running I. Tip top shape and we couldn’t be more appreciative More

by DUAINED760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Ennen, John Gordon
Sep 19, 2023 -

Pedder Nissan responded

Duained760, your satisfaction is our top priority.

September 16, 2023

Denise is amazing. She always helps and has the best customer service. I would recommend anyone to come see her. More

by NASTASHIAMANNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Ennen
Sep 19, 2023 -

Pedder Nissan responded

Nastashiamanns, thank you so much for the positive review!

September 16, 2023

Very professional and friendly. Was right on top of everything and quick service. I will ask for Leo on future visit. More

by AARCHIBEQUE913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Soto
Sep 19, 2023 -

Pedder Nissan responded

Aarchibeque913, thank you for your kind words and this wonderful review!

July 01, 2023

I left my car here recently for tire replacements. It took them a whole week for them to have the tires shipped to them, worked on and balanced. That is completely unacceptable. I was told that it wou More

by Mattraby951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Gordon
May 07, 2023

They tried to make me pay $1,200 above the advertised price for paint protection and an alarm that they say they already install on all of there vehicles. I ended up paying 600 because I did not want to More

by Convertibleplease
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Gutierrez
January 31, 2023

1 star because it’s required to leave a review. This place is a joke! Rude, disrespectful, violent employees! Trying to provoke physical altercations! More

by Cacn05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Multiple people not listed here
Feb 03, 2023 -

Pedder Nissan responded

We have opened an internal investigation regarding this situation, however we have found that the claims in this review are not factual. Regardless, we do apologize for the beverage spilled in your vehicle, and as stated at the time of the incident and over the phone we would be happy to provide a full complimentary detail of your vehicle.

Feb 03, 2023 -

Cacn05 responded

I never spoke to anyone regarding my concern. I have had no contact with any manager. So I’m not sure how an internal investigation was opened. I have called the dealership and no one has answered. But I still have made zero contact with a manager. I’m not certain if my concerns have been mixed up with someone else’s concerns.

January 14, 2023

I just drove to Pedder Nissan This morning after talking to Alondra on the phone to confirm that the car I was interested in was on the lot and still available, She said it was and to come in and took my in More

by sbubbaw
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Alohndra, Manny Gutierrez, Justin Isom
Jan 21, 2023 -

Pedder Nissan responded

Hi Steve, I left you a voicemail about your most recent experience here at Pedder Nissan. We can assure you that we do not find this type of behavior acceptable, and I would like to speak with you about the situation. When you have an opportunity, please reach out to us at (951) 291-9717 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

Jan 21, 2023 -

sbubbaw responded

I am not interested in any further comunication with your dealership or employees. There is alot of Dealerships to choose from maybe you should train or get rid of your problems AKA self Scout your team get rid of the bad people and keep the good ones.

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