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Pedder Nissan
Hemet, CA
1,555 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Verified Customer
September 28, 2021
Great and friendly service. Not “pushy” at all. Good atmosphere and answer all questions. Played our favorite music when we made the purchase!! Would recommend. atmosphere and answer all questions. Played our favorite music when we made the purchase!! Would recommend. More
by mtepp001
Employees Worked With
Brady Gartner, Josh Talavera
September 27, 2021
I loved the vibe, the staff, and the quick process, everything turned out great and they got me exactly what I needed. everything turned out great and they got me exactly what I needed. More
by JEANETTECRUZ854
Employees Worked With
Manny Gutierrez, Justin Isom, Kyle Kirpluk, Josh Talavera
September 27, 2021
Haggling is never a fun experience. However we reached an agreement in price with manager Jeremy. SEVERAL HOURS later we were finally up to sign our paperwork when Josue, the finance manager kicked us out of agreement in price with manager Jeremy. SEVERAL HOURS later we were finally up to sign our paperwork when Josue, the finance manager kicked us out of his office because apparently someone was ahead of us. He said it would take 20min. Over an hour passed and he was finally done signing paperwork. Then Josue proceeded to casually sit in his office and scroll through his phone UNTIL I walked over there with my sleeping 10month old and asked if he was finally ready for us. He then stepped out to talk to all the sales people because again he was kicking us out of his office claiming we were not next. Alondra, another sales associate decided to tell her clients that there was an issue with financing and they are trying to push the other clients out (the other clients being me who absolutely did not have a financial issue! What an insult to me and my family.) I clarified the issue with the other client and advised that the dealer did NOT have anything in order and failed to process clients accordingly. Later Mitch came and assisted us with the issue. Thanks for Robert our sales person and Mitch for making it a little bare-able. While Josue is there in the finance department and moving slower than molasses I will definitely not return to this dealership. More
by Jhurtado1226
Employees Worked With
Josue- Finance; Robert-sales; Mitch-management; Jeremy-management
September 26, 2021
I’ve had bad experiences with the service department over the years but our most recent visit is by far the worst of them. Our family and I trusted them with what seemed to be a simple task; finding out what the years but our most recent visit is by far the worst of them. Our family and I trusted them with what seemed to be a simple task; finding out what was wrong with our vehicle. Not only did they misdiagnosed the code given but they also assured me the problem was not the cheapest thing to fix but instead the most expensive possibility. Once I agreed to the fix of the vehicle which cost me near to $5000 they gave me back my car in the same not-working condition. I called them to ask them to have it re-checked they assured me in a matter of hours there was nothing wrong. When I insisted they did a more thorough inspection they called me back 3 days later telling me my problem was the initial issued they assured me my vehicle didn’t have. As they were looking into charging me an additional $1000 I refused and not once did they acknowledged the mistake they made, nor did they offer to repair it at no cost… I decided to rid of that car and buy a different vehicle of a different maker to never do business with this unprofessional establishment and their staff. More
by ALXVIDALES
Employees Worked With
Gregg Velasco, Kevin Foster, Jose Favela
September 25, 2021
Mr. Jose Favela was 1st-class!Courteous, and 100% Mr. Jose Favela was 1st-class! Courteous, and 100% professional. He did everything by-the-book, which is vital. In my opinion he should be given Mr. Jose Favela was 1st-class! Courteous, and 100% professional. He did everything by-the-book, which is vital. In my opinion he should be given serious consideration by Nissan management should he wish to assume new roles of responsibility because he knows his stuff! More
by matapan50
Employees Worked With
Jose Favela
