Pedder Nissan

Horrible! I had an appointment and “Jose” told me to ask for him personally that he would take care of my issue. However, when i got there there was a huge line I had an appointment and “Jose” told me to ask for him personally that he would take care of my issue. However, when i got there there was a huge line of cars waiting for them to open after that i was told my car would take 30 min for an oil change and after 20 min i saw jose in the hallway and he said my car was almost done. About 10 min later i go sit outside since my car was about to be done. As i sat there i saw that my car was parked not touched right in front of me. They put it on the side where people do no have appointments. I confronted “Jose” and asked why he lied to me and why was my car right there not touched he very carelessly said he didn't know. I was so upset and expressed to him how i specifically spoke to him and let him know i had things to do and could be waiting all day for an oil change he still didn't seem to care whatsoever. I spoke to the General sales manager after that my car seemed to be done all of a sudden. I don't trust them and honestly my experience is similar everytime! More

Great Costumer Service! The folks at Peddler Nissan truly care for customers, if something is not happening that should they are accommodating and ensure you are happy and ta The folks at Peddler Nissan truly care for customers, if something is not happening that should they are accommodating and ensure you are happy and taken care of! I would highly recommend them!! More

Excellent service I was treated kindly as soon as I met a service rep, He prepared me for a short wait while my car was in for maintenance, and he offered me coffee a I was treated kindly as soon as I met a service rep, He prepared me for a short wait while my car was in for maintenance, and he offered me coffee and doughnuts, plus a ride home. My car was returned to me and I left the Nissan dealership content, being treated so well. . Thank you.... M. Suniga More

Service department I always have a great experience whenever I go to get my Nissan serviced here. The staff are always helpful and pleasant. This is the only place I tak I always have a great experience whenever I go to get my Nissan serviced here. The staff are always helpful and pleasant. This is the only place I take my Nissan to. More

Four Hours To Change a Battery? Their service department normally does a good job. Not today. I came in to get my battery replaced. I had to wait 4 hours with zero apology from anyo Their service department normally does a good job. Not today. I came in to get my battery replaced. I had to wait 4 hours with zero apology from anyone. The service writer Jose Medina did not seem to know what he was doing. He had trouble writing up the service. I informed him that AAA had advised me that the battery in my car was failing and it likely needed to be replaced. It took 3 hours to be informed that yes it needed to be replaced. Jose never did check on me during that time even though I was in the waiting center. I had to track him down to get an update as to why it was taking so long. He said he would find out and get back to me. 30 minutes late he still had not gotten back to me so I tracked him down at his work station to get an update as he had forgotten to inform me of the progress on my vehicle. About 20 minutes later I was told I needed a new battery. Almost an hour later my car was ready. Jose spent most of time on his phone texting and as I said paid zero attention to me as a customer and I never got an apology or explanation as to why it took so long. I may not have my car serviced here again even though I have had my car serviced here before with no issues. They definitely have lost me as customer to buy a new car. More

service done right A great experience from service writer to cashier. Came in without appointment and was accomodated immediately. Nothing unnecessary was pitched and h A great experience from service writer to cashier. Came in without appointment and was accomodated immediately. Nothing unnecessary was pitched and had a pleasant wait. More

Nicole is amazing! She was courteous, and understanding.. the most helpful tech I've ever dealt with there. She made sure I left there with a healthy car! She was courteous, and understanding.. the most helpful tech I've ever dealt with there. She made sure I left there with a healthy car! More

Oil change My appointment was 7am was out in hour ........was greeted in a welcoming way....had yummmmmy coffee and fresh donuts......truck came out nice and cle My appointment was 7am was out in hour ........was greeted in a welcoming way....had yummmmmy coffee and fresh donuts......truck came out nice and clean.....price was really reasonable......will be going back More

Fantastic Fast, professional and reliable! I had a great experience with the ease of getting my car in for service and out very fast. I appreciate my service re Fast, professional and reliable! I had a great experience with the ease of getting my car in for service and out very fast. I appreciate my service rep for her good professional personality. Thanks again More

Excellent service Excellent customer service . I'm very satisfied for the time to share in PEDDER NISSAN whit excellent sales person and appreciate that good servic Excellent customer service . I'm very satisfied for the time to share in PEDDER NISSAN whit excellent sales person and appreciate that good service.. Thank you. More