Pedder Nissan

Auto Service Our service advisor Daniel was well informed and kept us informed. When Daniel wasn’t available Nicole kept us up on all our service needs and when th Our service advisor Daniel was well informed and kept us informed. When Daniel wasn’t available Nicole kept us up on all our service needs and when they promised our car back to us it was met. More

very helpful and nice thanks Danny!!!!!! I recommend everyone to go see Danny in the service department his very knowledgeable and very kind hearted, he will go far and beyond to help you and I recommend everyone to go see Danny in the service department his very knowledgeable and very kind hearted, he will go far and beyond to help you and service/maintain your vehicle More

Lack of follow up I purchased my vehicle a little over a month ago. It’s been in the service center twice already for a few repairs (Drivers seat replacement and driver I purchased my vehicle a little over a month ago. It’s been in the service center twice already for a few repairs (Drivers seat replacement and drivers door weather stripping repair.). A few weeks ago I dropped off the vehicle because the third back window break light detached. Still waiting on parts and haven’t had a phone call to schedule the repair. Also still waiting for the following to be resolved. Air entering cabin of vehicle on drivers side door when vehicle is driven over 60 MPH. Missing real side seat back plastic cover for the child car seat Front license plate mount 2016 owners manual The customer service lacks follow up and depends on customers to ether stop by or call. More

My personal experience I took my truck in for service it had and it comes out that when they gave it back i still have to end up and investing more money prior to what they I took my truck in for service it had and it comes out that when they gave it back i still have to end up and investing more money prior to what they charged me so in other words I got screwed, by the way the customer service was horrible More

Worst ever Service center broke my face plate on my radio and my rear view mirror after much trouble it was agreed to be fixed by the manager-6 days later I get Service center broke my face plate on my radio and my rear view mirror after much trouble it was agreed to be fixed by the manager-6 days later I get my car back with the cheapest mirror they can find and not the correct one. My face plate is still broken. Totally disrespectful. More

Oil Change rotate tires check fluids check brakes I think when you bring your car in at 8am for an oil change it should not take 21/2 hrs to do it I I think when you bring your car in at 8am for an oil change it should not take 21/2 hrs to do it I More

Excellent Hi....I wanted honest sales people and found that in Jason. Explained everything and was honest and , I would recommend to my friends. Tom the Sal Hi....I wanted honest sales people and found that in Jason. Explained everything and was honest and , I would recommend to my friends. Tom the Sales Manger made it happen. I am happy with service and getting my car from a returning lease. Thank you Marsha Helmuth More

It was cool. Wait time was average for a Friday morning My wait time was okay . After my oil change my car makes a loud noise, I think it’s the radiator ? I’m not sure My wait time was okay . After my oil change my car makes a loud noise, I think it’s the radiator ? I’m not sure More

Fast and easy We went to purchase a new vehicle without really knowing what we wanted. I had researched Nissan Rogues on online and went to Pedder Nissan to test d We went to purchase a new vehicle without really knowing what we wanted. I had researched Nissan Rogues on online and went to Pedder Nissan to test drive one. Christian was pleasant, knowledgeable and very accommodating when at the list minute I changed my mind on the color. It was an extremely hot day and Christian was very patient while I walked around the vehicles trying to figure out if this was what we wanted to buy. We were limited on time to get the paperwork processed (probably because I couldn't decide on the color) and Efrain was very helpful getting all the paperwork done efficiently. Very nice and not pushy at all. Would definitely go back to purchase another vehicle there when the time comes to replace these. More

Horrible! I had an appointment and “Jose” told me to ask for him personally that he would take care of my issue. However, when i got there there was a huge line I had an appointment and “Jose” told me to ask for him personally that he would take care of my issue. However, when i got there there was a huge line of cars waiting for them to open after that i was told my car would take 30 min for an oil change and after 20 min i saw jose in the hallway and he said my car was almost done. About 10 min later i go sit outside since my car was about to be done. As i sat there i saw that my car was parked not touched right in front of me. They put it on the side where people do no have appointments. I confronted “Jose” and asked why he lied to me and why was my car right there not touched he very carelessly said he didn't know. I was so upset and expressed to him how i specifically spoke to him and let him know i had things to do and could be waiting all day for an oil change he still didn't seem to care whatsoever. I spoke to the General sales manager after that my car seemed to be done all of a sudden. I don't trust them and honestly my experience is similar everytime! More