Pedder Nissan

Not that great I checked in with Nicole in the morning she was very nice arranged the shuttle and go going quickly I had the appointment at 7:30am, around 10am I sti I checked in with Nicole in the morning she was very nice arranged the shuttle and go going quickly I had the appointment at 7:30am, around 10am I still had not received a call that my vehicle was done or where it was at. I called they said it was ready and asked them to have the shuttle come back to get me. 30 mins later still no call on how long the wait for the shuttle would be. Finally get there and I’m with 2 kids both under 2 when I walked in I asked for them to pull up my vehicle and have the a/c on. I went to the cashier to go pay and cam back out, no car had to wait an additional 15 mins. I had a coupon for the oil change it was 9.99! That was the only thing great about it. Plus i asked Nicole to have them vacuum my car and it was not even touched. It took 3 hrs to have my car here for an oil change.. and I had an appointment.. More

First service on 2019 Rogue The service tech I checked in with to get my car serviced was very indifferent. Not what I've had before when I've been there with previous cars. Whe The service tech I checked in with to get my car serviced was very indifferent. Not what I've had before when I've been there with previous cars. When I asked about stamping our warranty service information in the owner's booklet, she just said "I've never been asked that before". I told her I couldn't find where the information went. It wasn't in any of the booklets for 2019 I guess. She kept repeating the same thing. Never offered to check or ask anyone if it was still necessary. I've always had it documented in every car purchased there since 2010, a total of 4 cars now. Not a big deal, I just wanted to know. She just didn't seem like she even wanted to be there. Service tech did not put the info into the car under oil/tire maintenance so it will pop up on the dash in 5,000 miles. Tire pressure was still elevated in the back tires when I drove home. Don't know if it was ever really checked. Car was finished in a timely manner and washed. More

Awesome!!! When I arrived at the dealership, I was assist by a young lady very friendly!! very knowledgeable of what I needed to be done to my vehicle. I was a When I arrived at the dealership, I was assist by a young lady very friendly!! very knowledgeable of what I needed to be done to my vehicle. I was advised that my car would take about 3 hours to be ready. 3 hours later I got a phone call my car was serviced and everything that I had requested to be done to my car thank you for a great job!!!! More

Amazing Everyone at Pedder Nissan was extremely nice and helpful. Working with Christian our salesman and Efrain the Finance Manager were nice from the start Everyone at Pedder Nissan was extremely nice and helpful. Working with Christian our salesman and Efrain the Finance Manager were nice from the start. They were patient with me and my family to fit us in the right car. More

Customer service It’s a service that’s has lost it’s TRUE meaning. Kaitlyn and George we’re two of your service technicians, whom I would have the pleasure of getting It’s a service that’s has lost it’s TRUE meaning. Kaitlyn and George we’re two of your service technicians, whom I would have the pleasure of getting to know over the years. Yesterday I meant Paul whom explain to me he was Kaitlyn replacement. There’s an old saying that we all have a twin somewhere in this world. Well yesterday I meant a twin. Paul truly show he is the epitome of customer service. I just want to say thanks once more to Peddler Nissan, from not only a customer but from a friend. More

Pedder Nissan was awesome! I cannot express in words how wonderful Nicole and Brian were with our overall experience. They handled everything with such professionalism and tact. I cannot express in words how wonderful Nicole and Brian were with our overall experience. They handled everything with such professionalism and tact. I am very appreciative of the care and understanding they gave us with the issues on hand. Thank you Nicole for being there every step of the way. More

The best service experience I have EVER had.!! Every time I think you have perfected the service experience, you SURPASS that level. You opened gates one-half hour earlier to accommodate the Every time I think you have perfected the service experience, you SURPASS that level. You opened gates one-half hour earlier to accommodate the larger volume of appointments and drive-ups. The service man who checked us in told us he was only up at the counter due to the busy work load. Service was excellent, timely, with courtesy extended to our questions. GREAT JOB. Gary and Donna Becker More

Always great Danny helped me out and gave me a good deal with new tires, alignment and an oil change. It was quick and easy and he helped guide me to ensure I felt Danny helped me out and gave me a good deal with new tires, alignment and an oil change. It was quick and easy and he helped guide me to ensure I felt comfortable with the transaction. Always excellent service at Pedder. I’m on my second Pathfinder and don’t see myself going anywhere else. More

Good experience The staff here is welcoming and polite. It's the dealer's, so they obviously know what they're doing. My car got fixed very quickly, considering the The staff here is welcoming and polite. It's the dealer's, so they obviously know what they're doing. My car got fixed very quickly, considering the kind of work they did on it, so I appreciate that. More

Car issues Overall great experience and they fixed a default sensor but my transmission is not good, I’ve own plenty of cars and I know when a transmission is go Overall great experience and they fixed a default sensor but my transmission is not good, I’ve own plenty of cars and I know when a transmission is going bad. I have a 2019 Nissan Sentra with 18k miles, been having an issue with it since about 6k but when they check “it’s fine”. I guess I have no choice but to await till if goes out on me, good thing I got the extended warranty. Also once they call me, stating my car is ready, it takes me about an hour to get there and I still have to wait about an hour after the paperwork to get my car. More