Pedder Nissan
Hemet, CA
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First service on 2019 Rogue The service tech I checked in with to get my car serviced was very indifferent. Not what I've had before when I've been there with previous cars. Whe The service tech I checked in with to get my car serviced was very indifferent. Not what I've had before when I've been there with previous cars. When I asked about stamping our warranty service information in the owner's booklet, she just said "I've never been asked that before". I told her I couldn't find where the information went. It wasn't in any of the booklets for 2019 I guess. She kept repeating the same thing. Never offered to check or ask anyone if it was still necessary. I've always had it documented in every car purchased there since 2010, a total of 4 cars now. Not a big deal, I just wanted to know. She just didn't seem like she even wanted to be there. Service tech did not put the info into the car under oil/tire maintenance so it will pop up on the dash in 5,000 miles. Tire pressure was still elevated in the back tires when I drove home. Don't know if it was ever really checked. Car was finished in a timely manner and washed. More
Awesome!!! When I arrived at the dealership, I was assist by a young lady very friendly!! very knowledgeable of what I needed to be done to my vehicle. I was a When I arrived at the dealership, I was assist by a young lady very friendly!! very knowledgeable of what I needed to be done to my vehicle. I was advised that my car would take about 3 hours to be ready. 3 hours later I got a phone call my car was serviced and everything that I had requested to be done to my car thank you for a great job!!!! More
Amazing Everyone at Pedder Nissan was extremely nice and helpful. Working with Christian our salesman and Efrain the Finance Manager were nice from the start Everyone at Pedder Nissan was extremely nice and helpful. Working with Christian our salesman and Efrain the Finance Manager were nice from the start. They were patient with me and my family to fit us in the right car. More
Customer service It’s a service that’s has lost it’s TRUE meaning. Kaitlyn and George we’re two of your service technicians, whom I would have the pleasure of getting It’s a service that’s has lost it’s TRUE meaning. Kaitlyn and George we’re two of your service technicians, whom I would have the pleasure of getting to know over the years. Yesterday I meant Paul whom explain to me he was Kaitlyn replacement. There’s an old saying that we all have a twin somewhere in this world. Well yesterday I meant a twin. Paul truly show he is the epitome of customer service. I just want to say thanks once more to Peddler Nissan, from not only a customer but from a friend. More
Pedder Nissan was awesome! I cannot express in words how wonderful Nicole and Brian were with our overall experience. They handled everything with such professionalism and tact. I cannot express in words how wonderful Nicole and Brian were with our overall experience. They handled everything with such professionalism and tact. I am very appreciative of the care and understanding they gave us with the issues on hand. Thank you Nicole for being there every step of the way. More
The best service experience I have EVER had.!! Every time I think you have perfected the service experience, you SURPASS that level. You opened gates one-half hour earlier to accommodate the Every time I think you have perfected the service experience, you SURPASS that level. You opened gates one-half hour earlier to accommodate the larger volume of appointments and drive-ups. The service man who checked us in told us he was only up at the counter due to the busy work load. Service was excellent, timely, with courtesy extended to our questions. GREAT JOB. Gary and Donna Becker More
Always great Danny helped me out and gave me a good deal with new tires, alignment and an oil change. It was quick and easy and he helped guide me to ensure I felt Danny helped me out and gave me a good deal with new tires, alignment and an oil change. It was quick and easy and he helped guide me to ensure I felt comfortable with the transaction. Always excellent service at Pedder. I’m on my second Pathfinder and don’t see myself going anywhere else. More
Good experience The staff here is welcoming and polite. It's the dealer's, so they obviously know what they're doing. My car got fixed very quickly, considering the The staff here is welcoming and polite. It's the dealer's, so they obviously know what they're doing. My car got fixed very quickly, considering the kind of work they did on it, so I appreciate that. More
Car issues Overall great experience and they fixed a default sensor but my transmission is not good, I’ve own plenty of cars and I know when a transmission is go Overall great experience and they fixed a default sensor but my transmission is not good, I’ve own plenty of cars and I know when a transmission is going bad. I have a 2019 Nissan Sentra with 18k miles, been having an issue with it since about 6k but when they check “it’s fine”. I guess I have no choice but to await till if goes out on me, good thing I got the extended warranty. Also once they call me, stating my car is ready, it takes me about an hour to get there and I still have to wait about an hour after the paperwork to get my car. More
Great service Michael Perez was our car dealer and he was kind and he try to meet my need as much as possible. Made me feel comfortable and at the end gave me a gre Michael Perez was our car dealer and he was kind and he try to meet my need as much as possible. Made me feel comfortable and at the end gave me a great deal on my new car. Thanks Michael! More