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Pedder Nissan
Hemet, CA
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Didn’t get the full service as requested I have a 2 yr old, so it’s an incovenience when I have to bring him . With that being said I didn’t get the car wash which was one of the primary reas I have a 2 yr old, so it’s an incovenience when I have to bring him . With that being said I didn’t get the car wash which was one of the primary reasons when I went. I got an oil change, tire rotation, and full inspection. I called an hr before to ensure how long it’ll take and if everything was available. When I showed up the car wash just happen to have a malfunction. The playroom was filthy. I had to literally clean it with wipes the best that I could. As I was leaving they told me the keys were in the car, so I go to my car and start panicking because I can’t find my keys . So I have to get my son out of the car, and go back to the office. Only for the keys to be right in his table. It was just poor communication. Their is more than enough time to clean. I’m just going to go one more time for the car wash that is owed to me. Then I think I’ll stick to Raceway Nissan. Overall Danny was friendly. More
Warranty repairs The folks at Pedder Nissan Service go out of their way to repair your vehicle.They do excellent work and if your vehicle will take more time than you The folks at Pedder Nissan Service go out of their way to repair your vehicle.They do excellent work and if your vehicle will take more time than you want to wait they provide a shuttle service that will take you home and will even pick you up when your vehicle is complete.I have been working with Juan Cabo used car manager and he has gone to great lengths to insure my vehicle receives first class service.Thank you service department appreciate your attention to detail and friendliness. More
Key problems Friendly people good service plus a wash for the VEHICLE PLEASENT WAITING AREA FREE COFFEE AND TEA PLUS WATER ALSO FREE POPCORN SERVICE SAID ABOUT 1 H Friendly people good service plus a wash for the VEHICLE PLEASENT WAITING AREA FREE COFFEE AND TEA PLUS WATER ALSO FREE POPCORN SERVICE SAID ABOUT 1 HOUR AND IT WAS CLOSE TO IT More
No longer a fan of Pedder Nissan We have been a customer of Pedder for years. We have two Nissan’s. Yesterday we took our car in to have a minor fix (broken door handle) and regarding We have been a customer of Pedder for years. We have two Nissan’s. Yesterday we took our car in to have a minor fix (broken door handle) and regarding a major engine noise. Despite bringing this same car in before, they seemed not to be able to find the warranty to fix the door. In fact, they told my mom it would be normal wear and tear and wouldn’t be covered. When I called Pedder to find out why it wasn’t covered, I was told I would have to call the warranty company and set things into motion. I did call the warranty company and they were very clear the customer does not call. It did get covered and my door was fixed. Then I was told Pedder couldn’t find anything wrong with the engine. They said that they couldn’t duplicate the noise we were describing. Then when we walked outside with Tom, the car was rattling, shaking, loud and even the license plate was thumping up and down. Tom explained, “Oh that’s just the hybrid engine switching on.” Tom, we have driven this car for 4 years. It’s never done this and it’s not they hybrid engine. We ended up taking the car to a real mechanic and are having it fixed. Do not take your car to Pedder. It once was a quality place but not any longer. More
Happy 😁 Good service. Took care of my car. Didn't force any extra stuff that was needed. Just wrote down the services that i might need in the future which wa Good service. Took care of my car. Didn't force any extra stuff that was needed. Just wrote down the services that i might need in the future which was great. Tom was the servuce writer who helped me at pedder nissan. More
Great experience 5⭐️⭐️⭐️⭐️⭐️ The sales staff was very helpful, went out of there way to provide me the best service possible. Military friendly as well as very cordial and coopera The sales staff was very helpful, went out of there way to provide me the best service possible. Military friendly as well as very cordial and cooperative in the sales process. Salesman treated me like a person not as a sale. Highly recommend, will continue to purchase my vehicles from them. Recommend Gonzalo Preciado as your salesman. More
End of Lease Process Great customer service. Every one was very helpful in making the end of lease process quick and easy. 5hat is why bnb I always come back to Pedder Nis Great customer service. Every one was very helpful in making the end of lease process quick and easy. 5hat is why bnb I always come back to Pedder Nissan for service and purchase. Thank you!! More
Outstanding Service Great service. Danny's customer service is outstanding he goes above and beyond to make sure your taken care of. He checks on you and keeps you updat Great service. Danny's customer service is outstanding he goes above and beyond to make sure your taken care of. He checks on you and keeps you updated on your Vehicle. He's the reason I will be returning for service. More
The best experience Justin helped my wife and i out, fantastic experience A+++ He was able to answer all of our questuons and made us feel comfortable👍. Justin went over Justin helped my wife and i out, fantastic experience A+++ He was able to answer all of our questuons and made us feel comfortable👍. Justin went over and beyond, super positive person, great attitude and very hospitable. We would highly recommend any of our friends and family to visit Justin at Pedder Nissan. Well done Justin my wife and I greatly appreciate your hard work! More
Excellent Very friendly professional Understands your needs no pressure in purchasing a vehicle explained everything about the car it’s features did a thor Very friendly professional Understands your needs no pressure in purchasing a vehicle explained everything about the car it’s features did a thorough walk in reference to the vehicle More