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Pedder Hyundai of Poway - Service Center

Poway, CA

4.8
513 Reviews

513 Reviews of Pedder Hyundai of Poway - Service Center

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August 29, 2024

Tony listened to our concern regarding issues with our key fob. He scheduled an appointment and did a full check-up of the vehicle. He found and fixed some issues and delivered the car back to us in a tim More

by ref1carl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Espinosa
Oct 05, 2024 -

Pedder Hyundai of Poway responded

Ref1carl, thank you for your kind review; we are happy to pass along your comments to the team here at Pedder Hyundai of Poway!

August 29, 2024

Easy to schedule, knowledgeable about EVs, professionalism, great at communication, comfortable lounging area, and transparent More

by jacalanog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason from service dept
Oct 05, 2024 -

Pedder Hyundai of Poway responded

Jacalanog, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pedder Hyundai of Poway.

August 29, 2024

Have only had good experience here. Always excellent service. Helpful workers. Easy to schedule and quick turnaround. More

by kaj818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Pickard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony and Jason in the service department
Oct 05, 2024 -

Pedder Hyundai of Poway responded

Kaj818, your satisfaction is our top priority.

August 27, 2024

Our service advisor Tony made it very easy to set up our appointment, understand the issue and delivered our car back to us promptly when all the Service work was completed. Very professional work. Thank yo More

by terryduggan13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Espinoza
Oct 05, 2024 -

Pedder Hyundai of Poway responded

Thank you, and have a fantastic day!

August 27, 2024

I expected the trunk latch to work the same as before. Every time I have to open the trunk now it has to be unlatched from the inside,. Not thrilled with the way it is now. Inconvenient!!! More

by ms.sgj11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Romero
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do not know at time of service.
Oct 05, 2024 -

Pedder Hyundai of Poway responded

Ms.sgj11, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

August 26, 2024

Service Team is excellent. They are always so friendly and professional. Let you know exactly what is going on with your vehicle and make great recommendations. More

by avega6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Knight, Jason McQuirie
Oct 05, 2024 -

Pedder Hyundai of Poway responded

Please don't hesitate to reach out if there's anything additional we can do for you.

August 26, 2024

Service center is clean and safe. The manage is so nice and kind. I want to revisit this place again. More

by park73661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember.
Oct 05, 2024 -

Pedder Hyundai of Poway responded

Park73661, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pedder Hyundai of Poway.

August 21, 2024

Always friendly courteous . Never problems scheduling appointments . Service excellent would highly recommend to anyone ! Our Santa Fe is comfortable, looks great , drives wonde More

by BARBPRKR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses Luzon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Alcaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Pedder Hyundai of Poway responded

Barbprkr, we're happy to hear you had such a positive experience with our team!

August 20, 2024

They listen to my problem with what’s going on with car. Then they recommend the best option to fix the problem. More

by sew4kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Etheridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Pickard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Now Garcia
Oct 05, 2024 -

Pedder Hyundai of Poway responded

Sew4kathy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pedder Hyundai of Poway.

August 20, 2024

Great dealership, our salesman (Moses Luzon) is outstanding again. He listens to our likes/dislikes and made recommendations that make sense and were easy to make a decision. The entire team involv More

by frdparra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses Luzon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Pedder Hyundai of Poway responded

Frdparra, we're happy to hear you had such a positive experience with our team!

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