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Pedder Hyundai of Poway - Service Center

Poway, CA

4.8
512 Reviews

512 Reviews of Pedder Hyundai of Poway - Service Center

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September 20, 2024

Very friendly staff, listens to your concerns, keeps you posted. This is the second car I've purchased from here and have serviced at this location due to my satisfaction all these years. More

by purplemel68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noe Garcia in service dept
Oct 05, 2024 -

Pedder Hyundai of Poway responded

Purplemel68, reviews like this give us motivation and help us ensure we provide high-quality care.

September 20, 2024

So they recommended replacing the air filter, but no one told me while I was waiting. Had I known at the time I would have had them replace it. Now I need to make another appointment which is hard to do w More

by cruisediva.lc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 05, 2024 -

Pedder Hyundai of Poway responded

Cruisediva.lc, we're happy to hear you had such a positive experience with our team!

September 18, 2024

Friendly fast service that was completed as scheduled. Car was cleaned and parked in the shade for me! More

by craig.bronson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Viola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Etheridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Pickard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Moses Luzon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Alcaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Sotelo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Arandas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Romero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Pedder Hyundai of Poway responded

Hi Craig.bronson, thank you so much for your positive comments about Pedder Hyundai of Poway!

September 16, 2024

Tony Espinosa is a great service advisor. He made my day. Thank you, Tony. Best regards, Monty Jackson More

by montyjackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Espinosa
Oct 05, 2024 -

Pedder Hyundai of Poway responded

Montyjackson, we are so happy to read such a great review about Pedder Hyundai of Poway!

September 16, 2024

This is my 3rd time to receive services through Thinh and he is so professional and experienced and I'm thankful that I'm in a good hand More

by Lauren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thinh Nguyen
Oct 05, 2024 -

Pedder Hyundai of Poway responded

Lauren, we are so happy to read such a great review about Pedder Hyundai of Poway!

September 16, 2024

Great experience getting my first oil change. I live out of state, but will definitely be back if I need service when I visit. More

by Kriegsfeld1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept. can’t remember a name.
Oct 05, 2024 -

Pedder Hyundai of Poway responded

Kriegsfeld1, your satisfaction is our top priority.

September 16, 2024

Always a wonderful experience Staff is polite and courteous Vehicle is repaired and looks great Runs great Thank you Pedder Hyundai And Jason More

by ah00743
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason -service dept
Oct 05, 2024 -

Pedder Hyundai of Poway responded

Ah00743, thank you for your kind words and this wonderful review!

September 16, 2024

As soon as I pulled in, I was noticed by an Asian customer rep (I forgot his name) in less than 30 seconds. Jason was able to show me around and set me up within 5 minutes. The employees were very we More

by inep247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Alcaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Pedder Hyundai of Poway responded

Hello Inep247, we appreciate you taking the time to leave us this feedback.

September 13, 2024

Excellent service department. Responsive and on time. Like their online tracking system so you can follow progress and pay directly online. Speeds up the process. More

by breefrej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department.
Oct 05, 2024 -

Pedder Hyundai of Poway responded

Breefrej, we are so happy to read such a great review about Pedder Hyundai of Poway!

September 13, 2024

Attentive service, prompt and efficient. Customer Service Rep very informative. C c c c c More

by jmazany0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept. Thinh Nguyen.
Oct 05, 2024 -

Pedder Hyundai of Poway responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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