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Pedder Hyundai of Poway - Service Center

Poway, CA

4.8
398 Reviews

398 Reviews of Pedder Hyundai of Poway - Service Center

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August 06, 2023

They had me in a gas rental for 50 days even though my car is electric. More

by PHOEBERHAE.ARAUJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
tony espinoza
Aug 26, 2023 -

Pedder Hyundai of Poway responded

Phoeberhae.araujo, we're disappointed to hear of the negative experience you had at our location.

August 05, 2023

Pedder gave me an appointment 3 weeks sooner than the dealership closest to my home. They got the work completed and me back on the road. Thank you Pedder Hyundai. More

by A LEWELLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noe Garcia
Sep 15, 2023 -

Pedder Hyundai of Poway responded

A Lewellen, thank you for your kind review; we are happy to pass along your comments to the team here at Pedder Hyundai of Poway!

August 05, 2023

Noe Garcia did an excellent job. He got me in even though my appointment was a week later due to an urgent need. More

by RANDYTENZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noe Garcia
Sep 15, 2023 -

Pedder Hyundai of Poway responded

Randytenzer, thank you for your kind words and this wonderful review!

August 05, 2023

A bit disappointed waiting 3 hrs for oil change when had an appt. Also did not reset system computer as requested and now have to go back. More

by STARBUDDY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 11, 2023 -

Pedder Hyundai of Poway responded

Starbuddy1, we regret to hear that your experience with us was not a more positive one.

August 05, 2023

Everything went great. Everybody was so nice and timely with my car. I was so happy with the service all around. More

by GINAVSCORZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noe
Aug 11, 2023 -

Pedder Hyundai of Poway responded

We appreciate your positive review about your recent experience with us!

August 05, 2023

Again my experience was very positive. I find Jason very helpful and knowledgeable about my car and it's issue. I continue to have the issue with my cruise control disengaging on it's ow More

by KTAYLOR556
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Alcaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Pedder Hyundai of Poway responded

Ktaylor556, we are so happy to read such a great review about Pedder Hyundai of Poway!

August 05, 2023

Service dept after first visit was very good. Dealership still has not delivered missing vehicle parts (2nd key, key for roof racks) as promised after 90 days. More

by SMUMTWINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Viola
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2023 -

Pedder Hyundai of Poway responded

Smumtwins, thank you so much for the positive review!

August 04, 2023

The service team was great. Got me in and out as promised. Washed my car and took great care of my car. The waiting area was comfortable too. More

by STACYSDMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 11, 2023 -

Pedder Hyundai of Poway responded

Stacysdmail, we're so glad that we were able to go above and beyond your expectations!

August 03, 2023

Super-fast, super-efficient, super-professional - great service! Kept me informed, completed service and even got me out the door sooner than forecast. Service manager made himself available at completion More

by MELANIEALEXANDER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Etheridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2023 -

Pedder Hyundai of Poway responded

Melaniealexander1, it's experiences like yours that really keep us motivated!

August 02, 2023

The staff is very nice. The service was completed in about 1.5 hrs, important since I wait. The cost of minor repairs and filters is pretty high. More

by NEWTON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service staff
Aug 08, 2023 -

Pedder Hyundai of Poway responded

Newton0, we are so happy to read such a great review about Pedder Hyundai of Poway!

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