Back

Pedder Chrysler Dodge Ram Jeep of Poway - Service Center

Poway, CA

3.8
279 Reviews

279 Reviews of Pedder Chrysler Dodge Ram Jeep of Poway - Service Center

Sort by
August 14, 2024

Jeep recall issue addressed quickly and efficiently. Customer service at the front desk was great. Ethan handles my recall issue and service was quick and efficient. The driver who worked with Enterp More

by terryann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan and front female (missed her name)
Aug 14, 2024 -

terryann responded

Great customer service

Aug 14, 2024 -

terryann responded

Great customer service and issue resolved in service dept

Aug 14, 2024 -

terryann responded

Good job

August 14, 2024

Quick, courteous interaction with the parts department. The same with the service department. I will come back for all my service needs on my 2004 PT Cruiser. Thank You. More

by CSWANSON0731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izsy Zesati
August 12, 2024

Service was great but there was issues when picking my truck up and having to return to get it fixed. More

by pony71970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis De Cima
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2024

I am having issues with an outside insurer and Angelo helped out with that. I know he is gone now and I am now working with Izzy, and she has been great. Hopefully be back after I win my case. More

by jdietmeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Cerrelo, Izzy Zesati
August 10, 2024

Had a great experience with having an issue repaired. Had to order and then hold parts for me until I was able to be seen. Made me feel like I was a priority. Offered a rental car, but I didn’t need one. More

by bannan72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan and Izzy in service dept
August 06, 2024

I needed a recall service to register my car. Multiple other Jeep dealers told me they had no parts and couldn’t help me for months. I called Pedder, and Izzy in service moved things around to ge More

by TommyDee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izsabella Zesati
August 05, 2024

The service was done as promptly as possible, I was kept informed of the progress, everyone was gracious and so nice More

by maryalicestaggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lacombe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johny Siepker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ardina Ferrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francesca Mancilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hurta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis De Cima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aldo Decima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris banger
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

Dealer charged me for two brake fluid changed within 1,000 miles and one year one a truck with 24,000 miles on it. Also recommended differential fluid exchange also done one year ago. Service manager ne More

by kikidv17
Recommend Dealer
No
Employees Worked With
I'm sure employees are told to oversell service
August 05, 2024

Service took longer than expected. And technician recommended services that had just been performed without reviewing the vehicle's history. More

by mcrogers412
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Individual worked with is not listed. Izzy was very helpful
August 05, 2024

Nice people but service at this location has always been low quality. My vehicle had a clear problem and was not diagnosed. Charge was $225. More

by rexdrichard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
...
7
...