Pedder Chrysler Dodge Ram Jeep of Poway - Service Center

Ethan was great very good at keeping me updated about the entire process and even got me a ride to pick up my jeep facilitating the process entire process and even got me a ride to pick up my jeep facilitating the process More

Izsy was very helpful and kept me well informed of the progress of my repair. progress of my repair. More

Kevin provided great service! Oil change was done quicker than expected and they even washed my car! Kevin was polite and got me a great deal on prepaid oil changes as well. I’ve Oil change was done quicker than expected and they even washed my car! Kevin was polite and got me a great deal on prepaid oil changes as well. I’ve been to other Dodge dealerships and I’ll never go back to their service centers, I’m sticking with Poway service center and asking for Kevin! More

Ethan was so great making an appointment ASAP for us on a recall for our Jeep Grand Cherokee that was holding up our DMV payment. Greg was the service contact once I brought it in and he was great! It took recall for our Jeep Grand Cherokee that was holding up our DMV payment. Greg was the service contact once I brought it in and he was great! It took longer than expected, but he kept me aware of what was going on. So glad to get it fixed! More

Izsabella was incredibly helpful, she is incredibly kind and a great listener! She made me feel heard and she was incredibly helpful. and a great listener! She made me feel heard and she was incredibly helpful. More

Thank you for indicating that you fixed "Shorty". ..our 2 door Rubicon Ethan. Much appreciated. ..our 2 door Rubicon Ethan. Much appreciated. More

Terrible service department. Slow and unprofessional. Routine maintenance should be a smooth experience but it’s terrible. Slow and unprofessional. Routine maintenance should be a smooth experience but it’s terrible. More

I was satisfied with service and would recommend. Great service advisors. Ask for Greg or Ethan. Great service advisors. Ask for Greg or Ethan. More

How service remains in business is a mystery. After dropping my truck off for service, I heard nothing for two days. Getting through to service is nearly impossible and my calls remained unreturn After dropping my truck off for service, I heard nothing for two days. Getting through to service is nearly impossible and my calls remained unreturned. I learned that after two days they hadn’t even touched the car. I left with my truck and I will not be returning. More

Phone systems that did not work. Not consistent knowledge among team members with regards to what was happening. Left a message for manager to please call me back- never heard back Not consistent knowledge among team members with regards to what was happening. Left a message for manager to please call me back- never heard back. More