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Pedder Chrysler Dodge Ram Jeep of Poway - Service Center

Poway, CA

3.7
281 Reviews

281 Reviews of Pedder Chrysler Dodge Ram Jeep of Poway - Service Center

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January 06, 2024

There is no one there that will answer a phone call. In person they are great though. More

by travismcfarland619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis De Cima
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2024

Chuck in service department was absolutely fantastic! The best service I have ever received at a dealership! I couldn’t be happier, I finally have a fully functioning van back! Thank you Chuck!! Also, Ma More

by MEGANSILVA15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck- service Department and Max
January 04, 2024

I was very pleased with the great customer service that was provided at this visit. Our service advisor made sure that we had everything handled in a very timely fashion. More

by pmellos_zvkcorp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis De Cima
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2024

Luis did a great job taking care of me. Very happy with his work and how he made sure that I had everything I needed while the team was working on my truck. More

by scw922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis De Cima
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2023

Appreciated the great customer service. The oil on my Jeep was changed, tires rotated and radio/mic fixed be doing a firmware update and hard reboot. I appreciated that Jeep provided me a L More

by arturo71
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2023

No one ever picks up the phone in service. I finally called sales and had them get me in touch with service. The I asked about 2 recalls to get taken care of and only found out after my visit More

by in2spirits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis De Cima
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2023

Great customer service, very competitive prices, financing very self explanatory, warrenty, sales person always answers questions More

by val-ramiro@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis De Cima
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2023

Friendly and professional. It turned out that I didn’t need a repair. I’m satisfied that my concern was investigated and addressed. More

by jwg2731
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie Padilla
December 22, 2023

Everything went well, they serviced my car quickly. But I noticed one of my daytime running lights were out the day after, shouldn’t they have noticed this in the inspection? More

by chuling00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean in Service Dept.
December 21, 2023

Great service, great communications, made it very simple and convenient for me. Luis was great! More

by shanisasson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis De Cima
5.0
This rating includes all reviews, with more weight given to recent reviews.
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