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Pedder Chrysler Dodge Ram Jeep of Poway - Service Center

Poway, CA

3.8
279 Reviews

279 Reviews of Pedder Chrysler Dodge Ram Jeep of Poway - Service Center

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February 01, 2024

The technician incorrectly diagnosed my car as failing leakdown test. The leakdown test did not fail and the issue was a bad valve roller bearing. Had I followed Poway CDJR's advice, I would have unne More

by nbc0901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Louie Padilla (Service Writer), "Victor" (Technician)
January 30, 2024

Attentive and knowledgeable staff, clean and spacious waiting area, wide selection of vehicles, quick service More

by K.C.R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca Mancilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2024

Sean was awesome and very helpful. Felt like I was in very good hands and communication was very good. More

by jsutton2276
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
January 26, 2024

Louie Padilla was very informative, honest and communicated with me the whole way. Really solid dealership and the only place I will be taking my car to for maintenance More

by kmaldonado.loves.phs@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie Padilla
January 25, 2024

Pedder had a full and busy service bay and Luis did all he could to move me through the service. We got back on the road and everyone is happy. Thanks. More

by tombairdo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis De Cima
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2024

The recall was taken care of in a timely manner, quicker than anticipated. I was waiting in customer lounge More

by cameodevelopment
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis De Cima
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2024

It was an amazing experience that you guys make it happen for me because in other dealers they tell me no More

by canosanchez7781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2024

Bought vehicle at this dealership as well as service contract. Was not informed service contract only good at point of purchase. Some service techs will mark air filter bad if not Mopar brand filter More

by kevinf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Hurta
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2024

Great to deal with. Service department is great! Best in the county. Need service on a Dodge/Chrysler, go there. Tried other dodge dealerships, Pedder is the best More

by JIMBLOOM07
Recommend Dealer
Yes
Employees Worked With
Worked with service dept
January 23, 2024

Service was very smooth and completed on time. Good communication while the car was in for service. More

by andrewhenry04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis De Cima
5.0
This rating includes all reviews, with more weight given to recent reviews.
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