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Pearson Toyota

Newport News, VA

3.7
597 Reviews

12978 Jefferson Ave.

Newport News, VA

23608

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Showing 597 reviews

September 13, 2018

Amazing staff who worked hard to get me in a brand new car! My dealer was Lamar Mouling and he is amazing! Since the first time I walked through the door he was there helping me to find my 2018 RAV4! He was hon More

by Timberly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lamar Mouling, Gregory Sewell
September 08, 2018

Great people & great service! Just bought my new highlander from here and was such a great experience! Ron was fantastic! He was able to get me a great deal and he worked hard to g More

by Jamie Fox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Tomaino, Gregory Sewell
September 08, 2018

Car buying made easy! This is the first time that I had to make a major purchase on my own. It was so much easier than I had imagined. More

by Cole2038
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Tomaino
September 04, 2018

Great experience! I worked with Lamar and Greg on my visit to Pearson and they were fantastic. They were able to have fun while helping me along the way. They worked wi More

by MCofone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lamar Mouling, Gregory Sewell
September 02, 2018

Outstanding. Stephanie did an outstanding job resolving my concerns with an inoperable rear window shade. She and the service manager contacted the Toyota regional More

by BMamba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Landry.
September 01, 2018

Installation of a repair part Arrived approximately 15 minutes early for the scheduled service. Checked the vehicle in went to the lounge area and approximately 25 minutes later I More

by ternan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Wolfe
August 28, 2018

Average When I arrived at the dealership my salesman was busy with another customer, in spite of my making an appointment with him. They gave me to an inexpe More

by niccola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sam Salter, John in finance
August 23, 2018

Excellent I saw what I wanted and they helped me get it. Great service all around! I would definitely recommend them to others. I'll probably go back to see the More

by Gewfy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Tomaino, Gregory Sewell
August 23, 2018

Disappointing Experience We found a pre-owned car we wanted at Pearson Toyota. Since we live several hours away, we coordinated with a sales rep to come up that Saturday. On F More

by tate5598
Recommend Dealer
No
Employees Worked With
Anthony Ray
August 22, 2018

Scheduled Service The service was completed without issue - in and out within about 1 1/2 hours. Scheduled a follow-on repair service to address an issue with a parkin More

by ternan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Wolfe
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