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Pearson Toyota

Newport News, VA

3.7
597 Reviews

12978 Jefferson Ave.

Newport News, VA

23608

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Showing 597 reviews

August 31, 2015

great commitment to customers My wife and I just happened to see a Toyota Camry on the Internet at a great price, so we made an appointment to test drive it we knew that was our ve More

by Cabbage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Russo
August 31, 2015

Airbag recall installation Time estimate to install was accurate and they completed the work within the time estimate. Having a Saturday appointment was important and I work a More

by nancy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember the name.
August 30, 2015

Perason Toyota Rocks! Except for one Toyota, we have purchased all of our other Toyota's since 1987 (approximately 12) from Pearson Toyota. There dealership is the greates More

by ToyotaForever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Guimond/Chris Capps
August 29, 2015

Always excellent service Over 227,000 miles and counting on my 2008 Prius. I wouldn't go anywhere else for service. They are consistent in offering quality service. More

by Anonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy. Don't know individual names of mechanics
August 28, 2015

Bought fourth car from John Just bought the fourth car through John and he has always been no pressure and a pleasure to deal with. Definitely recommend and look forward to comi More

by postnha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Spain
August 27, 2015

Buying Jason was very helpful, his quite demeanor was very nice and he answered all questions with enthusiasm. He is an excellent sales person. and I would r More

by chazz
Recommend Dealer
Yes
Employees Worked With
Jim RUSSO
August 25, 2015

New Car Very professional, factual, and a no-pressure approach to sales. Good stock on site. This is the type of place I am willing to buy a car from. More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Powers, James Roth
August 25, 2015

Best Car Buying Experience Ever Our experience with Jim Russo and Pearson Toyota was hands-down the best car-buying experience we have had. No pressure, no stress, very knowledgea More

by karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Russo, Jim (Finance), Brian (Finance)
August 25, 2015

Urgent service review Very difficult to get through to a service advisor! Once I got through, response was great and problem was accurately diagnosed and fixed. Even had tr More

by robert777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Wolfe,Debbie(shuttle)
August 21, 2015

Except for the misplaced drivers licenses ... We feel we got an excellent deal on our new car. Buzzy, our salesperson, was very personable and helpful. The Manager that helped us (darn, I have for More

by cleedavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buzzy
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