Pearson Toyota
Newport News, VA
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great commitment to customers My wife and I just happened to see a Toyota Camry on the Internet at a great price, so we made an appointment to test drive it we knew that was our ve My wife and I just happened to see a Toyota Camry on the Internet at a great price, so we made an appointment to test drive it we knew that was our vehicle but what happened over the next several hours sealed the deal.MR JAMES RUSSO WAS AN AWESOME SALES MANAGER WHO WAS STRAIGHT FORWARD AND AN ALL AROUND GREAT GUY, that was the best car buying experience we have ever had More
Airbag recall installation Time estimate to install was accurate and they completed the work within the time estimate. Having a Saturday appointment was important and I work a Time estimate to install was accurate and they completed the work within the time estimate. Having a Saturday appointment was important and I work a full-time job during the week. More
Perason Toyota Rocks! Except for one Toyota, we have purchased all of our other Toyota's since 1987 (approximately 12) from Pearson Toyota. There dealership is the greates Except for one Toyota, we have purchased all of our other Toyota's since 1987 (approximately 12) from Pearson Toyota. There dealership is the greatest. Pearson's Service Department is wonderful. When I take my vehicles in to have service we have full confidence (no worry) that every thing will be completed in a satisfactory manner. Chris Guimond and Chris Capps are the best! More
Always excellent service Over 227,000 miles and counting on my 2008 Prius. I wouldn't go anywhere else for service. They are consistent in offering quality service. Over 227,000 miles and counting on my 2008 Prius. I wouldn't go anywhere else for service. They are consistent in offering quality service. More
Bought fourth car from John Just bought the fourth car through John and he has always been no pressure and a pleasure to deal with. Definitely recommend and look forward to comi Just bought the fourth car through John and he has always been no pressure and a pleasure to deal with. Definitely recommend and look forward to coming in for my next vehicle. More
Buying Jason was very helpful, his quite demeanor was very nice and he answered all questions with enthusiasm. He is an excellent sales person. and I would r Jason was very helpful, his quite demeanor was very nice and he answered all questions with enthusiasm. He is an excellent sales person. and I would recommend to all my friends. More
New Car Very professional, factual, and a no-pressure approach to sales. Good stock on site. This is the type of place I am willing to buy a car from. Very professional, factual, and a no-pressure approach to sales. Good stock on site. This is the type of place I am willing to buy a car from. More
Best Car Buying Experience Ever Our experience with Jim Russo and Pearson Toyota was hands-down the best car-buying experience we have had. No pressure, no stress, very knowledgea Our experience with Jim Russo and Pearson Toyota was hands-down the best car-buying experience we have had. No pressure, no stress, very knowledgeable and helpful. No one at the dealership tried to play the expected games and we were treated with the utmost respect. Walked away very happy with the price and the vehicle we wanted. I would highly recommend Pearson Toyota! More
Urgent service review Very difficult to get through to a service advisor! Once I got through, response was great and problem was accurately diagnosed and fixed. Even had tr Very difficult to get through to a service advisor! Once I got through, response was great and problem was accurately diagnosed and fixed. Even had trouble getting through to cashier's cage. More
Except for the misplaced drivers licenses ... We feel we got an excellent deal on our new car. Buzzy, our salesperson, was very personable and helpful. The Manager that helped us (darn, I have for We feel we got an excellent deal on our new car. Buzzy, our salesperson, was very personable and helpful. The Manager that helped us (darn, I have forgotten his name) was pleasant and through. They answered all of our questions and provided reasonably fast service. More