Pearson Toyota
Newport News, VA
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Best service in Virginia Pearson Toyota has always treated us like family. Whether we come in with a problem or just regular maintenance we are always treated like royalty. We Pearson Toyota has always treated us like family. Whether we come in with a problem or just regular maintenance we are always treated like royalty. We highly recommend Pearson Toyota for driving needs. More
Promised a loaner car when I purchased, but didn't happen Josh the service rep was very nice. However, I was frustrated because one of the main reasons I choose Pearson to purchase my car from was the custom Josh the service rep was very nice. However, I was frustrated because one of the main reasons I choose Pearson to purchase my car from was the customer service guarantee. I was told I would receive a loaner car everytime I had to service my Hylander. This was a false statement- when I called to set my appointment up the lady that scheduled it did not assure me I would have one, saying I would have to check when I brought my car in. When I got there, Josh the service rep (whom was very nice) said they could not fulfill my request. Frustrated with false promises. More
Outstanding Service Red Team is amazing. Larry was helpful and very courteous. Felt welcomed and respected. Services were completed in a timely manner. Will always reques Red Team is amazing. Larry was helpful and very courteous. Felt welcomed and respected. Services were completed in a timely manner. Will always request the red team and Larry. More
Regular maintenance superb as always - Jeremy is the best I have had my Toyotas serviced at Pearson for many years. They always provide consistently fine quality services. In recent years my service team lead I have had my Toyotas serviced at Pearson for many years. They always provide consistently fine quality services. In recent years my service team leader has been Jeremy. He is a consummate professional, attends to every detail, is extremely courteous, and keeps my Toyota safe and on the road. More
Love Pearson Toyota Our family has dealt with Pearson Toyota since 1986 when they were known as Denbigh Toyota. We have always had a great experience when dealing with P Our family has dealt with Pearson Toyota since 1986 when they were known as Denbigh Toyota. We have always had a great experience when dealing with Pearson Toyota, whether we're purchasing a new/used vehicle or getting our vehicle serviced. We have a 100% confidence that our vehicle is serviced correctly, and we don't have to worry about something being missed or done incorrectly. More
Steve, Tim and Alyx were great! Received everything I was wanting, pricing was good and the process was quite painless and will definitely recommend as one solid dealership. Thanks g Received everything I was wanting, pricing was good and the process was quite painless and will definitely recommend as one solid dealership. Thanks guys, I will be back! More
Excellent I had a great experience with Pearson Toyota. From the moment I arrived on the parking lot until I completed my purchase, I received world class serv I had a great experience with Pearson Toyota. From the moment I arrived on the parking lot until I completed my purchase, I received world class service. More
Love our Prius We knew what we wanted and the Pearson team delivered. Shannon and Nigel were friendly, informed and helpful. John in finance was persuasive and fun We knew what we wanted and the Pearson team delivered. Shannon and Nigel were friendly, informed and helpful. John in finance was persuasive and fun. More
Great experience all around! I was in need of a bigger vehicle. I found a Suburban that really caught my eye. I researched a handful of vehicles and Alyx at Pearson was the very f I was in need of a bigger vehicle. I found a Suburban that really caught my eye. I researched a handful of vehicles and Alyx at Pearson was the very first one to contact me from any dealership. She was professional, knowledgeable, patient and she actually seemed to genuinely care about my wants and needs. I went in later that day and drove away that night in the Suburban! Thank you Pearson Toyota for a great experience! More
Great service Not only was it easy to schedule an appointment. My car was ready earlier than predicted. Also, I receive cards throughout the year from Lamar, the sa Not only was it easy to schedule an appointment. My car was ready earlier than predicted. Also, I receive cards throughout the year from Lamar, the sales man who sold me my Rav4. The birthday , anniversary (when I purchased the vehicle) and Christmas cards make me feel like a valued customer. More