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Pearson Toyota

Newport News, VA

3.7
597 Reviews

12978 Jefferson Ave.

Newport News, VA

23608

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Showing 597 reviews

January 10, 2019

Best service in Virginia Pearson Toyota has always treated us like family. Whether we come in with a problem or just regular maintenance we are always treated like royalty. We More

by DorisWest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Davidson. Chris Capps Pat Hanna Jeanie Waltrip
January 07, 2019

Promised a loaner car when I purchased, but didn't happen Josh the service rep was very nice. However, I was frustrated because one of the main reasons I choose Pearson to purchase my car from was the custom More

by LaurenH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian McHugh and Josh
January 04, 2019

Outstanding Service Red Team is amazing. Larry was helpful and very courteous. Felt welcomed and respected. Services were completed in a timely manner. Will always reques More

by IJG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Cardwell
December 29, 2018

Regular maintenance superb as always - Jeremy is the best I have had my Toyotas serviced at Pearson for many years. They always provide consistently fine quality services. In recent years my service team lead More

by Anonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Wolfe
December 19, 2018

Love Pearson Toyota Our family has dealt with Pearson Toyota since 1986 when they were known as Denbigh Toyota. We have always had a great experience when dealing with P More

by ToyotaForever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Spain
December 19, 2018

Steve, Tim and Alyx were great! Received everything I was wanting, pricing was good and the process was quite painless and will definitely recommend as one solid dealership. Thanks g More

by Tjones8469
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Norwood and Tim, Alyx Carneal
December 14, 2018

Excellent I had a great experience with Pearson Toyota. From the moment I arrived on the parking lot until I completed my purchase, I received world class serv More

by Lyle’s SUV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Dahdah, Gregory Sewell
December 04, 2018

Love our Prius We knew what we wanted and the Pearson team delivered. Shannon and Nigel were friendly, informed and helpful. John in finance was persuasive and fun More

by Bargaindriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Anthony Marc, Nigel Birch, Shannon Santiago
November 25, 2018

Great experience all around! I was in need of a bigger vehicle. I found a Suburban that really caught my eye. I researched a handful of vehicles and Alyx at Pearson was the very f More

by Rd099
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyx Carneal
November 23, 2018

Great service Not only was it easy to schedule an appointment. My car was ready earlier than predicted. Also, I receive cards throughout the year from Lamar, the sa More

by LesaB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lamar Mouling
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