Pearson Toyota

No Appointment but quick service I was on my way Wed morning when my 2014 Highlander wouldn't start so I took my husband's car so I could keep my appointment. When I got home my husb I was on my way Wed morning when my 2014 Highlander wouldn't start so I took my husband's car so I could keep my appointment. When I got home my husband jumped it for me and we drove right to the service department to have it checked out. We had plans so we left it which we didn't mind but it was ready in a few hours. Found out it was the battery which had a faulty cell. Luckily it was still under warranty so we got a new 84 month battery free of charge. More

Recall Service Visit I had to make an appointment for a recall for my Toyota Sienna and I was able to get my visit set for the next day and at a time that fit my schedule. I had to make an appointment for a recall for my Toyota Sienna and I was able to get my visit set for the next day and at a time that fit my schedule. I was very pleased that when I came in I was greeted promptly and explained what would be done to my van and given an approximate wait time. I went to the parts department as I needed a back windshield wiper and Tony was able to order one for me. My wait time was exactly what was told and when checking out with the cashier, Tony came to me with a wiper and said he had found one for my vehicle! So no waiting for that to come in! Thank you for making my service visit a very timely and pleasant one! Keep up the excellent customer service, Pearson Toyota! More

Professional and courteous service. Extensive recall service (truck needed overnight) was needed and was going to hinder my ability to get to multiple appts, so Mr. Wolfe provided me a r Extensive recall service (truck needed overnight) was needed and was going to hinder my ability to get to multiple appts, so Mr. Wolfe provided me a rental car for the next 24 hrs. Very appreciative. Quality service provided by the technicians. More

Great Used Car We had a great experience buying our used car from your lot. The Buick LaCrosse was more than we expected and very clean. Magen was very helpful and f We had a great experience buying our used car from your lot. The Buick LaCrosse was more than we expected and very clean. Magen was very helpful and friendly which made the buying experience very nice. More

New Car Lease This is the first NEW car that I have tried to purchase. The salesperson was very knowledgeable which made the process move seamlessly. They made us c This is the first NEW car that I have tried to purchase. The salesperson was very knowledgeable which made the process move seamlessly. They made us comfortable while going through an otherwise painful paperwork process. I'd recommend this dealership to anyone looking to purchase their new car. More

Jason Landen sales review Jason Landen did an excellent job selling me the 2016 Toyota Tacoma 4x4, along with his sales managers Carl Jones and Brian Foxhoven. They all made i Jason Landen did an excellent job selling me the 2016 Toyota Tacoma 4x4, along with his sales managers Carl Jones and Brian Foxhoven. They all made it a pleasant buying experience and they are all asset to your company. More

Yearly Service I have come to Pearson's since purchasing my car. Always receive prompt service. The employees here are great, never have run into a bad one. I keep i I have come to Pearson's since purchasing my car. Always receive prompt service. The employees here are great, never have run into a bad one. I keep it simple and only see one service adviser, Chris Guimond. More

New car purchase. This is the second Avalon I have purchased from Pearson. I am very happy with Toyota and your dealership. This is the fourth Avalon I have owned. This is the second Avalon I have purchased from Pearson. I am very happy with Toyota and your dealership. This is the fourth Avalon I have owned. More

SERVICE on my 2008 Highlander I brought my vehicle in on 21 Oct 2015 for a VA Safety inspection and also had a air filter replacement service. My mileage was 124,836. I notice th I brought my vehicle in on 21 Oct 2015 for a VA Safety inspection and also had a air filter replacement service. My mileage was 124,836. I notice that on the Multipoint Inspection sheet that my brake lining measurements on the front left and right wheels showed 3mm. Referring to the Multipoint Inspection sheet dated 27 August 2015 showed the front left and right brake linings to be 5mm. My Mileage was 121,245. (3591 miles driven, Boston and Savannah trips) Looking back at a Multipoint Inspection sheet dated 29 Jan 2015 the same linings measured 6mm, and my mileage was 111,175. (10,070 miles driven) Are the technicians actually measuring the linings or guessing? On a few (3) passed service visit I had to return to dealership to have Jeremy reset the service warning msg on the dash that technician did not do at time of service. More

Excellent Service Department The 90,000 mile service on my Avalon cost more than usual. The service manager explained how comprehensive the 90,000 mile service is and how valuabl The 90,000 mile service on my Avalon cost more than usual. The service manager explained how comprehensive the 90,000 mile service is and how valuable it is to extend the life of the vehicle. It should also improve the gas mileage for an upcoming trip. Since I plan on keeping my Avalon for five or six more years it is well worth a little extra cost to ensure the best possible service on my vehicle. More