Pearson Toyota
Newport News, VA
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State Inspection-Oil and Filter Change-Gasket Replacement We dropped off our 2011 Toyota Highlander for its Annual VA State Inspection. We also had the Filter and Oil changed since it was withing a few hundre We dropped off our 2011 Toyota Highlander for its Annual VA State Inspection. We also had the Filter and Oil changed since it was withing a few hundred miles of needing it completed. I had them check the Rear Hatchback Window Gasket because it was loose. It ended up needing to be replaced so the Gasket has been ordered and will be installed in a day or two My Service Tech, Heather did another amazing job of getting everything taken care of in a few hours. More
great friendly service always have a great experience bringing my 2009 Tacoma in for service. from the Service writer all the way to the cashier, it is a pleasant experience always have a great experience bringing my 2009 Tacoma in for service. from the Service writer all the way to the cashier, it is a pleasant experience. More
Perfect! This is my 2nd new car from Pearson Toyota and I have been very happy with both my purchases. Everyone is very nice and and helpful and the purchase e This is my 2nd new car from Pearson Toyota and I have been very happy with both my purchases. Everyone is very nice and and helpful and the purchase experience was easygoing and without any problems. Mr. John Spain was a great salesperson! More
As usual, very good Service recommended is always what is required, not always what is on paper. Always a good experience. Waiting time is what is promised. Clean comfort Service recommended is always what is required, not always what is on paper. Always a good experience. Waiting time is what is promised. Clean comfortable waiting area with snacks. More
Amazing service, excellent facility Megan was amazing and made the buying process so much easier and less stressful. We were overseas when we started the buying process and once we arriv Megan was amazing and made the buying process so much easier and less stressful. We were overseas when we started the buying process and once we arrived, she had everything already done for us! We truly can't thank her enough for all she did with helping us out. The dealership was amazing, friendly and clean. I would definitely recommend buying to anyone that is interested. We can't thank Megan and the dealership enough! Very satisfied customers!! More
Outstanding! I have owned Toyotas for nearly 30 years, and have dealt with myriad Service Associates. Some were of the type that I refused to deal with on any fut I have owned Toyotas for nearly 30 years, and have dealt with myriad Service Associates. Some were of the type that I refused to deal with on any future visits. But by far the best, most considerate contact with whom I dealt was Chris G. A top-notch guy!. More
Routine Service Everyone at the dealership was very nice and took care of the servicing of our Camry. Chris on the Gold team was a pleasure to do business with. Everyone at the dealership was very nice and took care of the servicing of our Camry. Chris on the Gold team was a pleasure to do business with. More
Satisfied Customeer All of the employees at Pierson are very cordial, explain what is being done very clearly, and upon completion of service they inform the customer of All of the employees at Pierson are very cordial, explain what is being done very clearly, and upon completion of service they inform the customer of what has been done and give what recommendations they feel the customer needs to know. In addition, there is a very comfortable waiting area with drinks and snacks provided while the customer is waiting. More
Every one was friendly and capable. Service was quick. Appointment was made easily. The work to be done was quickly decided. We were notified as soon as the vehicle was ready. the cashier efficiently pr Appointment was made easily. The work to be done was quickly decided. We were notified as soon as the vehicle was ready. the cashier efficiently processed the payment. More
Toyota 4Runner What an experience! I had such an amazing buying and trading experience at Pearson Toyota by K. White and M. Duffy. The whole encounter was flawless a What an experience! I had such an amazing buying and trading experience at Pearson Toyota by K. White and M. Duffy. The whole encounter was flawless and I was able to obtain my dream car without sacrificing anything!!! Recommend them to everyone!! More